Ingenium Concepts Ltd

Ingenium Concepts Ltd

Business Consulting and Services

We are a business advisory firm that exists to inspire business excellence.

About us

We exist to inspire excellence in business and transforming through: ▪ Business planning ▪ Corporate Restructuring ▪ Entrepreneurial Development ▪ Team Onboarding and Training #Inspiringexcellence

Website
https://bit.ly/cstintertraining
Industry
Business Consulting and Services
Company size
11-50 employees
Headquarters
Lagos
Type
Privately Held

Locations

  • Primary

    Suite J227, Road 5 Ikota Shopping Complex beside VGC Lagos-Epe Expressway

    Lagos, NG

    Get directions

Employees at Ingenium Concepts Ltd

Updates

  • View organization page for Ingenium Concepts Ltd, graphic

    2,191 followers

    Did you know that professionals detest Mondays even more than Thursdays?! 😅 For most of us, Monday morning signals the end of two whole days of rest and enjoyment. It can be difficult to get into the work mode. 😫 But how can you ease into the Monday mode? ✔️ Wake up earlier to avoid rushing. Spend time doing an activity you enjoy like reading or meditating. ✔️ Don't skip breakfast! A balanced meal will provide steady energy. ✔️ Review your week Sunday night and prep as much as you can to avoid Monday scrambling. ✔️ Chat with positive teammates to boost morale. Avoid venting about Monday dread. ✔️ Most importantly, change your mindset. Instead of dreading Monday, focus on possibilities - you have a whole fresh week ahead! Let's make this Monday the beginning of an amazing week. Share one thing below you'll do to make today great! 🔥

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  • View organization page for Ingenium Concepts Ltd, graphic

    2,191 followers

    As an entrepreneur, you have a lot on your plate. You're mostly responsible for everything from developing products and services to marketing and sales to customer service. It can be tough to keep up, especially when you're wearing so many hats. But effective time management is essential for success as an entrepreneur. Here are a few tips to help you get started: 📌 Set clear priorities. 📌 Break down large tasks into smaller ones. 📌 Schedule your time wisely. 📌 Use a time tracking tool. 📌 Delegate tasks to others. 📌 Take breaks. You can also outsource professionals to take the load off your table. At Ingenium we help entrepreneurs and businesses reach their goals. Send us a message now, and let's kick off from there.

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  • View organization page for Ingenium Concepts Ltd, graphic

    2,191 followers

    Book a free 1-on-1 strategy session with us! If your business is having one of these struggles, seek help now to save that business: ➡️ You struggle to generate revenue to cover cost ➡️ You can't meet-up with running costs and overheads ➡️ Customers are no longer patronising your business as before ➡️ Low percentage of returning customers ➡️ You're confused on the way forward for the business Book a session and let us help you out. It is a FREE session where we have 1-on-1 conversation on that bug causing your business pain. Book session now 👉 https://lnkd.in/dEdewzaP #businessstrategysession #businessclinic #businessconsulting #businessadvisory #growwithingenium #jenniferorode

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  • Ingenium Concepts Ltd reposted this

    View profile for Jennifer Orode, CCSP, MNIM, FWAACSP, graphic

    Council Member, Forbes Business Council ||US Certified Customer Service Trainer||Business Analytics & Growth Coach|| Corporate Team Coach|| Speaker||Author|| Ingenium Concepts LTD||Mgt & CX Tech Consulting|| AstutePro UK

    To lose customers is a big red flag for business owners and customer facing teams. But could there be a bright side to losing some customers? What are your thoughts about this? Let me know in the comments. 📌

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  • View organization page for Ingenium Concepts Ltd, graphic

    2,191 followers

    Get Internationally certified with our partial scholarship programme for our Certified Customer Service Professional (CCSP) training. Here's what you need to know: 1. We've partnered with the National Customer Service Association (NCSA) of the US to bring you this opportunity. 2. Get 35% subsidised fee for our CCSP training plus NCSA certification. 3. Limited spots are available for the scholarship. Why CCSP Certification? ✅ Boost your career prospects ✅ Gain internationally recognised credentials ✅ Enhance your professional skills ✅ Stand out in the competitive job market After completing our training, you'll get: ➡️ Practice tests to ensure you're fully prepared ➡️ Direct access to the international CCSP certification exam ➡️ Professional certification by the NCSA – at no extra cost! Register now via this link - https://lnkd.in/eeq7CbDf #growwithingenium #customerservicetraining #customerserviceprofessional #ccsp

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  • View organization page for Ingenium Concepts Ltd, graphic

    2,191 followers

    One of the most important things to remember as an entrepreneur is to start small. 📌 Don't try to do too much too soon. Focus on one thing at a time and do it well. As you gain experience and success, you can gradually scale your business up. If you're thinking about starting your own business, don't be afraid to dream big. But remember to start small and take it one step at a time. Send us a message now and let’s guide you through your business journey. 👌 #growyourbusiness #growwithingenium #EntrepreneurMindset #entrepreneurlife #entrepreneurquote

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  • View organization page for Ingenium Concepts Ltd, graphic

    2,191 followers

    Customer experience tech for businesses! 💯

    View profile for Jennifer Orode, CCSP, MNIM, FWAACSP, graphic

    Council Member, Forbes Business Council ||US Certified Customer Service Trainer||Business Analytics & Growth Coach|| Corporate Team Coach|| Speaker||Author|| Ingenium Concepts LTD||Mgt & CX Tech Consulting|| AstutePro UK

    It's not just you. ⤵️ Many businesses struggle to nail the customer experience despite their best efforts in incorporating technology. Let's explore the two gaps in tech implementation for customer experience. 👇 1. The organisational gap This gap exists within businesses themselves. Many organisations struggle to align their technology initiatives with their customer experience goals. This can happen due to: 🔸Siloed departments not communicating effectively 🔸Lack of clear CX strategy across the company 🔸Insufficient employee training on new technologies 🔸Resistance to change within the organisation 🔸Misalignment between IT priorities and customer-facing needs 2. The gap with CX Tech companies This gap occurs between businesses and the tech companies developing CX solutions. Issues here can include: 🔸Tech companies not fully understanding the unique needs of different industries 🔸Solutions that are too complex or difficult to integrate with existing systems 🔸Lack of customisation options to fit specific business processes 🔸Insufficient support or guidance for implementation 🔸Technology that solves isolated problems without considering the entire customer journey Bridging these gaps requires better communication, more collaborative approaches, and a stronger focus on the end-user experience throughout the development and implementation process. #customerservicetech #customerexperience #customerexperiencetech #cxtech #jenniferorode #customerserviceexpert

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