Here are the faces of our Customer Service Executives who go above and beyond to satisfy customer needs. At Lekki Freeport Terminal, Customer Service is the heartbeat of our operations, always going the extra mile to meet and exceed customer needs. This week, we celebrate our customers and the faces behind the scenes—the dedicated professionals who ensure every customer experience is smooth, supportive, and exceptional. We kicked off Customer Service Week with a bang, engaging in fun, vibrant activities that brought our team closer to our customers and celebrated our shared commitment to exceptional service. Cheers to our fantastic team, and here's to more milestones and exceptional customer service! #CustomerServiceWeek #AboveAndBeyond #LekkiFreeportTerminal #CustomerFirst #CelebratingService #TeamSpirit
Lekki Freeport Terminal
Maritime
Lagos, Lagos 29,344 followers
Connecting the World to Nigeria!
About us
Lekki Freeport Terminal, part of the CMA-CGM Group, is the only Container Terminal Operator in Nigeria's only deep sea port, namely Lekki Port.
- Industry
- Maritime
- Company size
- 501-1,000 employees
- Headquarters
- Lagos, Lagos
- Type
- Privately Held
- Founded
- 2020
Locations
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Primary
Lagos, Lagos, NG
Employees at Lekki Freeport Terminal
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Bhavesh Sarvaiya
Equipment Asset Manager at Lekki Port, Nigeria
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Adeyinka O.
Driving Success through Proactive Support and Efficient Operations
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Ugo Eze
Cloud Solutions Architect | Microsoft Azure | Cybersecurity Specialist | Project Management | IT Specialist CMA CGM - Lekki Freeport Terminal
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Adekunle Emmanuel OREBOGUN MILT, ESM, QMS
Operations Supervisor at Lekki Free Port Terminal CMA CGM
Updates
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Exciting News from Lekki Freeport Terminal We are proud to announce that Lekki Freeport Terminal has recently achieved three prestigious ISO certifications: ✅ ISO 45001:2018 – Occupational Health and Safety Management ✅ ISO 14001:2015 – Environmental Management ✅ ISO 9001:2015 – Quality Management This monumental achievement underscores our commitment to upholding the highest standards of health & safety, environmental stewardship, and operational excellence in our industry. What Does This Mean for Our Organization? Being certified in these internationally recognized standards signifies that Lekki Freeport Terminal is equipped with robust systems to manage risks, continually improve processes, and deliver consistent value to all our stakeholders. It solidifies our position as a forward-thinking leader in the maritime and logistics sector, committed to sustainability, safety, and service quality. Benefits for Our Partners, Staff, and Customers: 🚢 Enhanced Safety and Well-being: ISO 45001:2018 ensures that the health and safety of our employees and partners are top priorities, creating a safer workplace. 🚢 Environmental Responsibility: With ISO 14001:2015, we continue to minimize our environmental impact, promoting sustainable practices across operations that benefit the community and the planet. 🚢 Improved Quality Assurance: ISO 9001:2015 means a stronger focus on meeting customer expectations, driving operational efficiency, and ensuring service excellence. These certifications not only reflect our relentless pursuit of best practices but also elevate the trust and confidence that our customers, partners, and employees place in us. As we forge ahead, we remain committed to fostering partnerships that thrive on quality, safety, and sustainability. Thank you for being part of this journey! #ISOcertification #Excellence #LekkiFreeportTerminal #SafetyFirst #Sustainability #Quality #OperationalExcellence #ISO45001 #ISO14001 #ISO9001 #MaritimeLeadership #CommitmentToExcellence #CustomerFirst
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Great news from ONE! We look forward to providing unparalleled customer service delivery to you and our soon-to-be mutual customers.
We are thrilled to announce two enhanced services from Asia to West Africa- WA1 and SW2! The new enhanced services offer ⏲ Faster transit times to and from the Ivory Coast ⚓ New Lekki Port of Call for improved connectivity 🌏 Expanded frequencies for the SW2 service offering greater flexibility and reliability Discover the details in the brochure below or click on this link: https://bit.ly/4eB2ijg #AsONEweCan
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Happy Customer Service Week! At Lekki Freeport Terminal, we celebrate our dedicated customer service team who go above and beyond every day. Our trained and experienced customer service executives take pride in never saying “I don’t know” to any customer/agent request. Instead, they are committed to finding tailor-made solutions that perfectly suit your needs. Whether it’s handling inquiries or providing the best support, we’re here for you every step of the way. Thank you to our incredible team for making customer satisfaction their priority! #CustomerServiceWeek #LekkiFreeportTerminal #TailorMadeSolutions #CustomerFirst #ExcellenceInService
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Lekki Freeport Terminal marked significant improvements in its port operations with the arrival of two state-of-the-art pilot boats to its fleet, PC NADIYA AND PC JALINGO. These additions enhance our navigational capabilities, ensuring vessels' safe and efficient movement in and out of the terminal. By boosting precision during vessel docking and maneuvering, we continue to improve the overall operational efficiency that our customers rely on. With these boats, our pilots can better guide vessels of all sizes, improving safety in challenging weather and sea conditions. The expanded fleet also means quicker responses and more efficient vessel handling, allowing us to serve more ships in less time. With cutting-edge technology and faster maneuverability, these boats help us maintain the high standards of service our clients expect. At Lekki Freeport Terminal, we're deeply committed to providing world-class services. The arrival of these pilot boats is another significant step toward achieving our goal of becoming the leading gateway to West Africa, a goal that underscores our dedication to serving our stakeholders with the highest level of service and excellence. We thank various stakeholders, especially the Nigeria Ports Authority, for their unwavering support. Stay tuned for more exciting updates as we raise the bar in maritime excellence! #LekkiFreeportTerminal #OperationalEfficiency #Maritime #PortOperations #Vessel #Pilots #Docking #Stakeholders #NigerianPortAutorities
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As we celebrate our Independence Day, let’s proudly recognise the strength in our diversity, the richness of our shared culture, and the unwavering spirit that unites us as Nigerians. Together, we continue to build a brighter future for our nation. Happy independence Nigeria!!! #NigeriaAt64 #ProudlyNigerian #Naija64 #GreenWhiteGreen #OneNigeria #NaijaIndependence #NigeriaRising #UnityInDiversity #CelebrateNigeria #WeMoveNigeria #NaijaForLife #NigeriaStrong
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Today, as we come together to celebrate World #Maritime Day, we also celebrate the incredible impact of the maritime industry on global trade and economic development. This is a day to honor the vital role the #maritime industry plays in connecting nations, driving international #trade, and supporting sustainable development. From the ships that carry goods across oceans to the ports that keep supply chains running, we recognize the efforts of maritime #workers, #seafarers, and the men and women who are the heartbeat of maritime activity and the backbone of international commerce. This celebration is a testament to the global community that the maritime industry has created. At Lekki Freeport Terminal, we are proud to be at the forefront of Nigeria's maritime transformation. As Nigeria's largest #deep-sea port, we are not just revolutionizing trade efficiency, increasing cargo capacity, and boosting connectivity with global markets. We're doing it with a strong commitment to safety and sustainability. Our state-of-the-art technology is not just about efficiency; it's about ensuring a safe and sustainable future for the maritime sector. This commitment is what will make our industry stronger and more resilient. Together, we're driving economic growth, creating jobs, and positioning Nigeria as a hub for maritime excellence in West Africa. Let's celebrate the innovations shaping a more sustainable, efficient, and safe future for maritime transport. Together, we can build a thriving industry that supports the global economy while protecting our oceans. #WorldMaritimeDay #LekkiPort #MaritimeExcellence #GlobalTrade #NigeriaMaritime #Sustainability #PortTechnology #EconomicGrowth #LekkiFreeportTerminal
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Exciting news, shippers! Gold Star Line LTD. Star Line (GSL) is now calling Lekki! This significant development brings with it enhanced cargo coverage and optimized scheduling, promising greater efficiency for your shipping operations across Intra-Asia and Africa. Get ready for a new era of shipping excellence! With Gold Star Line LTD. Star Line, expect fast, reliable, and sustainable shipping solutions designed to move your cargo seamlessly to and from Lekki. Whether it’s containerized goods, reefers, or oversized cargo, Gold Star Line LTD. Star Line has you covered! https://lnkd.in/geH4GhCX So, what are you waiting for? Let's ship! #ShippingExcellence #GlobalTrade #GSL #LekkiPort #LogisticsInnovation #EfficientShipping #ContainerShipping #TradeAfrica #SustainableShipping
New West Africa connections loading! We’re expanding our network from the Far East to West Africa, enhancing connectivity and speeding up transit times to key destinations. FAX now includes Cotonou in its route, while FA2 expands with a new stop in Qingdao and adds Lekki to our growing list of port calls, enhancing our coverage and optimizing scheduling #efficiency. And the cherry on top? FA2 will now call at Abidjan as its first stop in West Africa, offering highly competitive transit times. ⛰️ At our core, we're all about moving mountains for our customers. And sometimes, that begins with simply moving cargo – faster 😉 Explore further >> https://ow.ly/a2fv50Tu2sy #ShipItSimple #Agility
West Africa Service Restructure
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Today, we proudly shine the spotlight on our outstanding team members – Our Augustars! Our Augustars have consistently demonstrated exceptional skills, professionalism, and a commitment to excellence in every task. Their dedication to upholding our values and ensuring smooth operations is truly inspiring. At Lekki Freeport Terminal, our success is driven by individuals like Augustars, who go above and beyond to deliver the best services to our clients and partners. We are grateful for their hard work and are excited to watch them continue to excel! Join us in congratulating Augustars for a job well done! #Auguststars #EmployeeEngaement #Team #Skills #LekkiFreeportTerminal #BestService #Maritime
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Lekki Freeport Terminal wishes you a peaceful and joyous Eid-ul-Maulud filled with love and blessings. #Eid-el-Maulud #Eid #Holiday #Celebration #ContainerShipping #GlobalTrade #Intermodal #LekkiFreeportTerminal #GlobalShipping #LogisticsExcellence #CuttingEdgeTechnology #containers #ContainerTerminal #PortOperations #CustomerService #Logistics #Shipping #Maritime