Koos

Did you know that over 70% of digital transformation programs do not deliver the intended outcomes? In this digital age, businesses and organisations need to recognise that understanding their customers is the key to their success 🙌 Join our next Learn & Lunch as Luiz Fernando de Carvalho Botega takes you through the tools and strategies to reach customer-centricity in digital innovation! Customer-centricity catalyses innovation by fostering a deeper understanding of customer needs, and consequently, drives the development of tailored products and services. What will you get from the session: 💡 Understanding the human perspective of digital innovation 🌈 Using a holistic approach that looks beyond just data ♻️ Focusing on sustainable digital innovation, including strategy and culture integration 🔥 Making digital innovation more customer-centric ⚡️ Identifying barriers to digital innovation and strategies to overcome them for meaningful change Register now to level up 👇 https://lnkd.in/drg5QdSx #free #webinar #digitalinnovation #customercentricity #Koos

Kicking off our CX Summer Training at ING 🦁 We’re proud of our long collaboration with ING Nederland - over 5+ years we’ve been working together on diverse innovation projects, employee experience improvements and design training. This summer we will be giving 4 trainings to strengthen ING’s internal CX way of working. All Customer Journey Experts working at ING Mortgages NL will join one of our trainings to refresh the CX process and tools, get hands-on tips and tricks and learn from each other 🚀 Laura van Overhagen and Michaël Vijfvinkel facilitated the first edition together with Jozine Bouma and Lonneke Vos from ING Mortgages CX Hub. It was a fruitful day full of learnings and discussions on how to focus more on the customer experience. We’re excited for the next 3 sessions! Curious how we previously supported ING with training and coaching? Check out our Innovation Bootcamp case 👇 https://lnkd.in/deaxFTty #finance #design #innovation #training #Koos

Are you creative, hands-on, passionate about design, and looking to kickstart your career in a fun young environment? Then our internship spot might just be for you 👀   🚀 Role: Digital Product Designer Intern (eligible for IEFP) 📍 Location: Lisbon HQ 🧑🤝🧑 Team: Collaborative, creative and international  Do you want to: ✓ Work with global organisations ✓Dive into hands-on projects and enhance your problem-solving skills ✓ Have a flexible hybrid working system  ✓ Fun team outings and events with our vibrant community   Then you might be the perfect match! Apply now 👇 https://lnkd.in/d-XRs9JC

To make digital life human, we deep dive into empathy to understand the real human needs in when interacting with products and services. Sometimes, that’s not enough! 🌍 Within a systemic perspective, all actors are equally important: Human and non-human elements are part of the whole system, as well as the relationships connecting them and the patterns flowing through these connections. ♻️ The process of mapping and navigating layers of complexity can go endlessly. After all, from macro to micro (and vice-versa) analysis, there are infinite possibilities of how one event could impact all dimensions of a system. So, what are the 8 key steps to succeed in a systemic design process? Check our article on Systemic Design 👇 https://lnkd.in/dyKcByuE Do you have more ideas, tips and tops on the topic? Share your thoughts with us! ☕ At Koos, we strongly believe in continuous learning and there is so much to research! Let’s grab a cup of coffee and talk about making a world better by design? #blog #systemicdesign #holistic #innovation #Koos

💻 ✍️ We’re looking for not 1 but 2 Digital Product Design talents! A new team member for each of these offices: 📍 Amsterdam 📍 Lisbon We work in a hybrid model, connecting daily and exchanging ideas with colleagues from around the globe. But we also truly enjoy the moments we have together in person! We invite you to take a look at the vacancies below and send us an overview of your work. 🖥️ 🎨📱 Are you ready to join this group of amazing creative professionals? Jr. Digital Product Designer in Amsterdam 👇 https://lnkd.in/dzU-k9Xp Jr./Mr. Digital Product Designer in Lisbon 👇 https://lnkd.in/dec-phtS 🌏 We are a global digital innovation agency, working through design to create products, services, and businesses for a better future. #DigitalDesign #ProductDesign #DesignJobs #HybridWork #LisbonJobs #HiringNow #JoinOurTeam #AmsterdamJobs

What’s the biggest difference between holistic approaches and problem-solving ones? 🌐 While the ‘Holistic approach’ brings more elements to the table, allowing see how they relate to each other 🔎 A ‘Problem-solving approach’ intentionally isolates an element to understand it from multiple perspectives deeply When too much focus is applied to one of these, you might be at risk of oversimplifying problems or disregarding substantial changes to be made. 🔬 As one dives into understanding the parts, 🧬 Designs the subsystems involving each of these and 🥦 Applies ideas for systemic transformation, Complex problems not only become more visible, but more comfortable to deal with! Find out more about the different ways Systemic Design can make meaningful and lasting changes👇 https://lnkd.in/duYE7H_z #blog #systemicdesign #holistic #complexity #Koos

We can’t wait to find our new team member! The one about to create amazing digital experiences with us in Lisbon 💻✨ Crafting great visual experiences will be a core part of your working day with us (we ❤️ Figma). Also, we’d love to know if you have a sparkle for consultancy projects and an interest in growing strategic capabilities. 🔹 Role: Jr/ Mr Digital Product Designer 🔹 Location: Hybrid from our Lisbon HQ 🔹 Team: Collaborative, creative and international Watch our video to get a glimpse of your future at Koos - where innovation meets design at the heart of our projects 🔥 Interested? Apply now 👇 https://lnkd.in/diBwvpjC #vacancy #job #digitalproductdesign #lisbon #Koos

Imagine your personal experiences with the healthcare system. Do they look like this? 📱 Easy access digital processes 🤝 Interconnected communication between patients, caretakers and institutions 🩺 High-quality & human-centered service 😊 Personalised solutions that meet your specific needs as a patient, as well as the needs of your loved ones Our innovation experts, Laura Schrauwen and Joris Hens, have worked in a series of collaborations that opened our minds to the key challenges the global Healthcare Industry is facing. On one side, we are eager to streamline processes as much as possible to deal with increasing shortages and care demands. On the other hand, no technology can replace an act of kindness 💡 As an innovation agency, we believe in the power of digital transformation but currently, not all the solutions are shaped as user-friendly and efficient. 📆 Tuesday, 30th July 🔥 We’ll exchange insights on designing for human experiences while taking advantage of digitalisation Register now and let’s start improving the healthcare landscape from a patient perspective👇 https://lnkd.in/dTm5Gmzr #free #webinar #innovation #digitaltransformation #healthcare #Koos

🚀 Are you a beyond pixel-perfect designer? Are you looking to design digital products that actually matter to its users? Join Koos as a Jr/Mr Digital Product Designer! We’re looking for our first digital product designer to expand the vibrant team in Lisbon - someone ready to dive into global, diverse and complex design projects and wants to boost their UX and strategic innovation skills 🔥 What we offer? 🌍 Hybrid & international work-style 📚 A safe and fun learning environment 🌇 A cool office in Saldanha with stunning sunsets 💼 Competitive salary and co-ownership opportunities What’s your role? 📲 Develop user-friendly, strategic digital products 🛠️ Engage in the end-to-end process - from wireframes to usability tests 🙌 Make a significant impact with your digital products through human-centric methods Apply by August 15th 👇 https://lnkd.in/enNpa2Sr Join us and make a step in your career at Koos - where Design meets Innovation. #careers #Design #UX #DigitalProductDesign #Koos

🌍 Transforming Challenges into Opportunities with Systemic Design At Koos, we believe in tackling today's complex challenges with a holistic approach. In this blog, we dive deep into the essence of systemic design, showcasing: ✔ How it can lead to more sustainable and equitable solutions ✔ How interconnected factors influence outcomes far beyond the obvious ✔ How we can apply these principles to create a better future together 🔗 Find out how systemic thinking can transform your strategies for the greater good 👇 https://lnkd.in/dJypU3Sp #blog #SystemicDesign #Innovation #future #Koos