Wonderflow is a leader in Generative AI for Voice of the Customer (VoC) analysis, helping enterprise businesses unlock the full potential of customer feedback—all with one tool.
Millions of reviews are written daily. It is not always easy for companies to extract the full value from them due to a lack of time, resources, or expertise in this area. Our AI-powered sentiment analysis platform leverages proprietary Natural Language Processing (NLP) technology coupled with Generative AI and Predictive AI to transform complex data into easy-to-digest reports, ensuring every department seamlessly accesses valuable information in seconds.
By aggregating and analyzing feedback from diverse sources—online reviews, surveys, and support interactions—we deliver actionable insights that fuel smarter decision-making across consumer insights, product development, marketing, and customer care teams.
Our solution is trusted by global brands and Fortune 500 companies like Philips, Haier, De'Longhi, Purina, Lavazza, Shiseido, and more, to enhance the customer experience and drive innovation. We're also recognized by top industry analysts like Forrester, 451 Research, Omdia, and Aragon.
Since 2015, our mission has been simple: to make sure at least one product or service in your life has been improved by Wonderflow's insights.
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Branche
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Marktonderzoek
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Bedrijfsgrootte
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51 - 200 medewerkers
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Hoofdkantoor
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Amsterdam, North Holland
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Type
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Naamloze vennootschap
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Opgericht
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2015
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Specialismen
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AI, Generative AI, Consumer Insights, Voice of the Customer, Market Research, Competitor Analysis, Sentiment Analysis, Natural Language Processing, Customer Experience, Product Reviews, Customer Feedback, Product Ratings, Customer Service, Product Development, Business Intelligence, Marketing Strategy, E-Commerce, Customer Experience, Net Promoter Score, Consumer Trends, CSAT, Decision Making en Consumer Intelligence
