During the training period, you are responsible for the direct management and guidance of analysts in training in a learning and dynamic environment. You do this in collaboration with the KYC Training Coaches. In addition, the Training Coach focuses mainly on training the analysts and supports the Teamlead with coaching interventions. As a Teamlead you ensure that the analysts can work independently in terms of quality, quantity and planning & organization and can move to one of the locations in the country after the training duration
Under your leadership, the team with new analysts develops on content and skills so that they are able to successfully complete assigned customer surveys in a timely manner and with the required quality. You do this, among other things, by reading customer surveys and giving substantive feedback, because you are a substantive expert in kyc field
You take care of drawing up the planning and division of work and are responsible for the entire operational course of affairs and the realization of the agreed quality and productivity objectives
You are responsible for following the processes correctly and take the initiative to continuously improve, this is partly for the benefit of the training program
You are responsible for the engagement of the employees you directly manage
You work closely with the Training Coaches KYC, Training Specialists, Project Leads and other Team leads and Managers of KYC Operations NL. In addition, you maintain contacts with colleagues from other departments within KYC Operations NL
In this position you report directly to the Manager CDD Natural Persons Training Location KYC Operations NL. With your talents Naturally you are analytical, process-based, customer-oriented and you have the ability to change
As a leader you are decisive, decisive as well as a real team builder and motivator. It is precisely these characteristics that make you a good Teamlead KYC, certainly in combination with Must have:
A completed university or hbo education, preferably in the financial-economic or legal field
At least 1 year of experience in operational management and (substantive) coaching of a team in a result-oriented environment
At least 1 year of concrete experience in conducting CDD research in the field of Natural Persons. This substantive CDD experience may also have been gained in the role of Compliance Officer or Auditor
Knowledge of the Wwft and sanctions legislation
Knowledge of analysis techniques in relation to assessing transactions, customer activities and signals
Knowledge of primary banking processes, products and systems
Good command of Dutch language in word and writing. Nice to have:
It is an advantage if you have a Lean certification (min. Greenbelt) in your possession and are able to apply the Lean principles in practice
Senioriteitsniveau
Senior medewerker
Soort baan
Fulltime
Functie
Informatietechniek
Bedrijfstakken
Basis- en voortgezet onderwijs en Non-profitorganisaties
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