Lobyco

Welcoming Foodstuffs to the Lobyco Family! 🎉 We’re thrilled to announce our new partnership with Foodstuffs North Island Limited & Foodstuffs South Island, New Zealand’s largest grocery retailer! 🌏🇳🇿 Together, we have launched an innovative, in-house loyalty programme across all New World NZ stores. By simplifying rewards and creating a reward and currency-based loyalty programme, we’re making it easier than ever for New Zealanders to access meaningful rewards, enjoy transparent value, and engage with a new suite of mobile app features. 📲💡 Dominic Quin, Group General Manager, Foodstuffs Marketing & Media, shared: "Our partnership with Lobyco will give us the ability to better understand our customers, tailor experiences and benefits that reflect their needs, and provide transparency through a simple loyalty conversion." This loyalty programme is just the start of an exciting journey ⭐️ As we continue working together, we look forward to introducing even more tailored features and exclusive offers that bring additional value to every New World visit. Our shared commitment to putting customers first will guide each new enhancement, creating a grocery experience that truly resonates with Kiwis. #CustomerLoyalty #LoyaltyProgram #Foodstuffs

𝐌𝐢𝐬𝐬𝐞𝐝 𝐥𝐚𝐬𝐭 𝐰𝐞𝐞𝐤’𝐬 𝐰𝐞𝐛𝐢𝐧𝐚𝐫 𝐨𝐧 𝐩𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐩𝐞𝐫𝐬𝐨𝐧𝐚𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐮𝐬𝐞 𝐜𝐚𝐬𝐞𝐬? 𝐇𝐞𝐫𝐞’𝐬 𝐲𝐨𝐮𝐫 𝐬𝐞𝐜𝐨𝐧𝐝 𝐜𝐡𝐚𝐧𝐜𝐞! 🎉 Philip Shelper, Certified Loyalty Expert™, CEO & Founder of Loyalty & Reward Co, and Anders Mittag, CCO of Lobyco, shared insights on how personalization is reshaping loyalty for grocery retailers. We covered key strategies like 𝐛𝐨𝐨𝐬𝐭𝐢𝐧𝐠 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐥𝐨𝐲𝐚𝐥𝐭𝐲 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐭𝐚𝐢𝐥𝐨𝐫𝐞𝐝 𝐨𝐟𝐟𝐞𝐫𝐬 𝐚𝐧𝐝 𝐦𝐚𝐱𝐢𝐦𝐢𝐳𝐢𝐧𝐠 𝐬𝐡𝐚𝐫𝐞 𝐨𝐟 𝐰𝐚𝐥𝐥𝐞𝐭. Some top questions from our audience included: ❓How can we maintain customer trust while using AI and data for personalization? ❓Is there a way to personalize without asking for too much data? ❓What strategies encourage customers to share data willingly? Don’t miss this last chance to learn from two industry experts on how personalization can transform your customer relationships. Join us next week 👉 https://lnkd.in/dMRcfzmP. #Webinar #Personalization #CustomerLoyalty

𝐖𝐞 𝐚𝐫𝐞 𝐥𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐚 𝐃𝐚𝐭𝐚 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫! 💻 Our team in Bucharest is looking for a new member in a role, where you can help us build an innovative data platform that redefines the shopping experience 🛒 🖇️Send your CV to: ro@lobyco.com 🚨Deadline: November 8th, 2024 Learn more about this opportunity here👇 https://lnkd.in/dxRtdseJ #Hiring #NewJob #JobVacancy

We just wrapped up our webinar, where we covered many important things 🚀 🔑Why Personalisation will Always Matter, with Philip Shelper, Certified Loyalty Expert™, CEO & Founder of Loyalty & Reward Co, and Anders Mittag, CCO of Lobyco, shared new approaches on how personalization can fuel loyalty and drive growth.     📌 Key learning? When every interaction is tailor-made, the results speak for themselves: loyal shoppers, increased spending, and powerful advocacy.     👏🏻 Thanks to everyone who attended and joined in on the conversation.   Missed it? No worries—meet us for a brand new session on November 11th at 3PM.  Register here now! 🔗 👇: https://lnkd.in/dCDawEVv   #Personalisation #CustomerLoyalty #RetailWebinar

Don't miss your chance to get insights on customer loyalty programs! 🔍 Join our Personalization Webinar tomorrow and unlock the key to building lasting, high-value customer relationships.  Save your spot now👇 https://lnkd.in/dMRcfzmP  #Personalisation #CustomerLoyalty #Webinar

𝐖𝐞 𝐚𝐫𝐞 𝐡𝐢𝐫𝐢𝐧𝐠! Join our team as a User Journey Optimisation Specialist. We’re seeking a data-driven expert to enhance user experiences for our SaaS platform.  Interested? Apply by November 7th, 2024, here👇 https://lnkd.in/euKdQnHF #Hiring #NewJob #JobVacancy

Looking forward to seeing you at our Personalization Webinar next Wednesday 30th October📌🗓️ Check out this video where Anders Mittag explains what you can expect from the webinar.💡Anders and Philip Shelper, Certified Loyalty Expert™ will give you useful insights on loyalty to apply into your own business. Think about how much you can take away from this session— don’t miss it! 📣 Sign up here: https://lnkd.in/dMRcfzmP #Personalization #CustomerLoyalty #Webinar

𝐅𝐢𝐫𝐬𝐭 𝐰𝐞𝐞𝐤 𝐛𝐚𝐜𝐤 𝐟𝐫𝐨𝐦 The BIG Handshake (TBH) 𝐢𝐧 𝐀𝐦𝐬𝐭𝐞𝐫𝐝𝐚𝐦 🤝 We got to learn new perspectives and to connect with our mutual Loyalty-experts.   Here’s some of the inspiration we took with us home: 🛒 𝐓𝐡𝐞 "𝐁𝐢𝐠 𝐋": In the loyalty industry, we often focus on loyalty with a 'little l'—loyalty programs that incentivize and reward customers. But retailers and brands are thinking about loyalty with a 'Big L'—how the entire brand experience influences customer decisions and behaviors, driving their choice to stay loyal. This really resonates with our retail heritage! 📊 𝐀𝐥𝐢𝐠𝐧𝐢𝐧𝐠 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐁𝐨𝐚𝐫𝐝𝐬: Loyalty is a long-term journey, but many organizations tend to prioritize short-term goals. Often, only the CEO and CMO consider strategies beyond the next 12 months. This lack of C-suite sponsorship is frequently cited as a reason why loyalty programs fail. To succeed, we need to make loyalty initiatives relevant and appealing to all key stakeholders. 🤖 𝐁𝐚𝐥𝐚𝐧𝐜𝐢𝐧𝐠 𝐅𝐮𝐧𝐝𝐚𝐦𝐞𝐧𝐭𝐚𝐥𝐬 & 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧: Great customer loyalty comes from doing the basics well—clear communication, benefits, and engagement—while introducing innovations like AI to personalize experiences and optimize operations. 🧠 𝐔𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐢𝐧𝐠 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐏𝐬𝐲𝐜𝐡𝐨𝐥𝐨𝐠𝐲: Customer Loyalty is deeply rooted in psychology. It is important to consider consumer science as we build marketing programmes. Concepts like Veblenian signaling, where brands demonstrate their strength by offering free products instead of relying on heavy discounts, which might signal the opposite, piqued our interest! All in all, it was refreshing to see loyalty as the centerpiece of the conversation, allowing us to explore its many layers 🎉 #TheBIGHandshakeInsights #LoyaltyPrograms #CustomerEngagement 

🌟 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐢𝐧𝐠 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐋𝐨𝐲𝐚𝐥𝐭𝐲 𝐰𝐢𝐭𝐡 𝑮𝒂𝒎𝒊𝒇𝒊𝒄𝒂𝒕𝒊𝒐𝒏 🌟  Gamification is not just a trend; it’s a game-changer for how retailers engage with their audiences. Over the years, Lobyco’s commitment to gamification has driven remarkable results, and we’re thrilled to share some insights into why this strategy is so effective! 👇  👀 What could gamification unlock for your business? Imagine the possibilities as we continue to explore and innovate in this exciting field. #LoyaltySolutions #Gamification #GroceryRetail

Personalization isn’t just a buzzword… it’s your secret weapon to building unshakable customer loyalty. 🎯 So, what if we told you we’re sharing the formula for making customers feel truly seen? 👀 In this exclusive webinar, Philip Shelper, Certified Loyalty Expert™, CEO & Founder of Loyalty & Reward Co, and Anders Mittag, CCO of Lobyco, will share tips and tricks on how to redefine customer loyalty through personalization. And we’ve got two sessions:  🗓️ October 30th - 4pm AEDT/ 6 NZDT  🗓️ November 11th – 3pm CET 📲 Don’t miss your spot and sign up now: https://lnkd.in/dMRcfzmP #Personalisation #CustomerLoyalty #Webinar