Sinch

The most effective channel depends on the moment. A gate change? That's an SMS. A complex service issue? That needs a call. A promotional offer? Email might be perfect. Smart businesses are orchestrating channels based on context, not convenience. Discover all 7 trends transforming customer communications. (Link in comments ⬇️)

Do you hesitate to engage with texts from unknown senders? So do your customers. RCS adds extra credibility to your texts, ensuring your customers recognize and trust them instantly, every time. And with higher trust come higher engagement and loyalty. 👉 Swipe to discover how RCS can boost trust in your brand, and click the link in the comments to dive deeper!

Located in Sydney? Join us for an afternoon of growth strategies and insights featuring keynote speaker Dan Krigstein exploring how Australian businesses can scale while maintaining cultural relevance in global markets. Plus, don't miss Hugh Haley from Sinch sharing the latest in messaging and Will Wilson from Emarsys on driving business transformation. 📅 February 13th, 11:30 AM AEDT 🎯 Limited seats available Register now: https://lnkd.in/dhHYh89G

Time to upgrade your communication strategy? 🤔 A strong channel mix drives value for both your business and customers – but without the right insights, it’s a challenge. Take our quick test for personalized tips to build a rock-solid strategy. Link in the comments. 🔗

Is your brand ready for Valentine’s Day? 💌 With U.S. Valentine’s Day spending hitting $25.8 billion last year, there’s a big opportunity to turn customer love into revenue. But with so many brands competing for attention, a simple heart emoji in your subject line won’t cut it. Cue mobile messaging to put your brand right in your customers’ pockets at key decision-making moments, helping you drive engagement, sales, and loyalty. Swipe for Valentine’s Day mobile messaging tips you’ll love, then check the comments for even more ideas! ❤️

Every day, AI gets faster and more capable. Soon, most customers will prefer instant AI responses over waiting for a human agent. The reason? Speed and personalization at scale. See all 7 trends reshaping customer communications in the comments ⬇️

Ever wonder how your messages are actually received? 📲 With RCS, you'll know! In this video, Lars Novak, Director of Engineering at Sinch, reveals how businesses can track message delivery, read rates, and user interactions to optimize their messaging strategies and boost customer engagement. #RCS #RCSBusinessMessaging #RCSforBusiness

Are you ready for the future of texting? Join Sinch and Huble on February 12 for an exclusive webinar exploring how Rich Communication Services (RCS) is transforming customer engagement. 📲 Why RCS? RCS enhances traditional SMS with interactive, media-rich features, offering businesses new ways to connect with customers. You'll see how it integrates seamlessly with HubSpot to elevate your communication strategy. 🎤 Our expert speakers: ✅ Robert Gerstmann – Chief Evangelist & Co-Founder, Sinch ✅ Luke Jenkins – Strategic Partner Manager, Sinch ✅ Anna Santiago – CX Consultant, Huble Don’t miss this chance to learn from industry leaders and discover how RCS can take your customer interactions to the next level. 🔗 Register now at the link in the comments.

Why don’t texts display your brand’s logo? With RCS, they can. We asked marketers what they think about SMS – and whether RCS is on their radar.

Imagine browsing products, getting recommendations, and completing purchases, all through a simple chat. No apps to download. No websites to navigate. Just natural conversation right in your messaging app. It's already happening! But here's the twist: most brands aren't ready for this shift yet – and that's where we come in. Get tips and see our other predictions for 2025 at the link in the comments. ⬇️