Staffino

Want to keep your pharmacists smiling all day? The secret isn't in the pills, it's in the power of positive feedback! Here's how Staffino enhances #PharmacyRetail experiences worldwide: 💊 We motivate pharmacists through positive feedback: We share positive patient feedback with pharmacists in real time! Happy employees mean happy customers! 💊 We facilitate real-time employee recognition: Our platform enables managers to recognise and reward their team's efforts instantly, fostering a culture of appreciation and excellence. 💊 We empower employees with insights: By collecting and analysing feedback, we equip pharmacies with actionable insights on how to deliver exceptional service. And the best part? THIS POSTER CAN NOW DECORATE YOUR OFFICE SPACE TOO! Simply drop us a message, and we'll have it delivered to your doorstep – free of charge. 📬 Does your pharmacy chain need a dose of happiness? Don't hesitate to reach out at https://lnkd.in/enWY7YKi. #Staffino #CX

Today, on World Mental Health Day 🌍, we want to take a moment to acknowledge the importance of mental health, not just in our personal lives but also in our workplaces. Did you know that, according to the European Agency for Safety and Health at Work, 1 in 5 employees in Europe report suffering from work-related stress? Or that mental health issues are estimated to cost the European economy €136 billion per year in lost productivity? These staggering statistics highlight the importance of ensuring mental well-being in the workplace. So, let's take a moment today to slow down and check in on our teams. Ask them how they're doing. Encourage open conversations about mental health. Let's foster a culture where mental well-being is a priority. 🫂 Leaders, do you have any tips or strategies for promoting mental health in the workplace? How do you care for your employees' mental health? Share your thoughts in the comments below. 👇 Together, let's create healthier, happier workplaces. Remember, mental health matters, today and every day. 💚 #WorldMentalHealthDay #EmployeeWellbeing #Staffino

Exciting news! Our very own Stefan Dumitru will be joining Gabriela Ciupitu, CCXP, and Adrian Lipolit at the much-anticipated CX Conference Bucharest 2024. They'll be revealing the results of the groundbreaking ▶️ CX Maturity Study 2024 ◀️ for Romania and the Republic of Moldova. This comprehensive study sheds light on the gap between the customer experiences companies believe they're providing and the reality from the customers' perspective. 🔦 Stefan's expertise in optimising customer and employee experiences, coupled with Gabriela's top-ranking influence in the CX world and Adrian's extensive experience in multinational companies, promises to deliver a presentation you won't want to miss! Join us at the CX Conference Bucharest 2024 to get a 360-degree view of the customer experience landscape. Reserve your spot now! 👉 https://cx-conference.ro #Staffino #CX #CXConferenceBucharest2024 #CXMaturityStudy #CustomerExperienceRomania

Save your tears… At Staffino, we're not just sparking inspiration through our CX merch – we're all about driving real, tangible change. 💥 How do we do that? By leveraging the power of AI-driven insights to spot those churning customers before they even think about saying goodbye! 💭 Take our client, Orange Slovakia, for example. By using our churn prediction analysis, they managed to retain a remarkable 70% of at-risk customers. 👏🏻 Curious to learn more about this success story? Dive into the full case study here: https://lnkd.in/dvVkzt_v And the best part? THIS POSTER CAN NOW DECORATE YOUR OFFICE SPACE TOO! Simply drop us a message, and we'll have it delivered to your doorstep – free of charge. 📬 #CustomerExperience #ChurnPrediction #CustomerRetention #Staffino

At Staffino, we want to be prepared for every situation – even the unexpected ones. That's why today, we rolled up our sleeves and took a comprehensive first-aid training class delivered by RESCUE ACADEMY s. r. o. 🚑 ⛑️ From theory to practical hands-on training, we went through everything first-aid, culminating in an exam that has now certified us in life-saving skills. We refreshed our knowledge, learned crucial do's and don'ts in life-threatening situations, and most importantly, we did this together as a team. 🤝 While we hope we'll never have to put these skills to use, we're now confident in our ability to respond to emergencies. 🦸 If you're also interested in being prepared for emergencies, we highly recommend this course! Take a look at this video from RESCUE ACADEMY to discover more about what it entails: https://lnkd.in/dvcipzny #FirstAidTraining #Staffino #RescueAcademy

Happy #CXDay, everyone! Staffino has a little treat for you! Only today, anyone interested will get a FREE CX CONSULTATION with our CX guru, Jan Gabauer. Just drop a comment below or message us to grab this exclusive opportunity! 📩 And, if you're looking for ways to spice up your CX Day celebrations, here are some fun ideas for your company.👇 1. Host a virtual CX-themed trivia or game night to test your team's knowledge and have a blast together. 2. Share customer success stories on social media to showcase the impact of great CX. 3. Send personalised thank you notes to your customers to show your appreciation for their loyalty. 4. Organise a virtual workshop or training session to sharpen your team's CX skills and knowledge (snacks included!) Let's spread the CX love today and every day! 💚 #CustomerExperience #Staffino #CXConsulting

... If you know how to use it correctly! #NPS is more than just numbers. It's about turning detractors into promoters, reducing churn, increasing repeat purchases, and easing financial burdens on your business. 💰 Take a look at our client Cofidis Slovakia – they're living proof of the poster's claim! 👏 By teaming up with #Staffino, they boosted their NPS score by an impressive 15 percentage points in just one year! Not to mention, they cut their detractor rate by 5.9% from 2021 to 2022. 🚀 Curious to learn more? Dive into our case study here: https://lnkd.in/dmrKaVFN THIS POSTER CAN NOW DECORATE YOUR OFFICE SPACE TOO! Just shoot us a message, and we'll have it delivered to your doorstep at no cost. 📬

Are DISCONNECTED customer experiences costing you customers? 🔌 Discover how to boost satisfaction with connected experiences and create seamless, personalised journeys that keep your customers coming back for more. 🛍️ 📈 Check out the full article here: https://lnkd.in/dvTd2RPw #CustomerRetention #BusinessSuccess #CXTransformation

We recently had the pleasure of hosting a dynamic workshop for AGROTEC Group, Europe's leading supplier of agricultural, construction, and transport machinery. 🚜 Agrotec's team delved deep into the world of #CustomerExperience with our expert CX consultant, Jan Gabauer, and Regional Sales Manager, Miroslav Prochazka. Together, they unravelled the secrets of fostering customer-centricity, enhancing CX, and boosting profitability in today's market landscape. 🌍 The workshop was a blend of insightful lectures, real-world use cases tailored to Agrotec's industry, and engaging discussions that sparked innovative ideas and lively debates. 💡 Thank you for inviting us, Tomáš Šmerda and Hana Nasadilová! We are confident that our insights, knowledge of industry trends, and your customer-centric approach will propel you towards CX success. 🌟 P. S. To our LinkedIn audience, we're curious: Would your company benefit from a tailored workshop focused on enhancing customer experience and driving profitability? Drop us a message! Your next CX success story could be just a workshop away.

At Staffino, we believe that #CX is more than just a metric—it's the secret sauce that fuels your business growth! 🚀 Think about it: when your customers feel valued, heard, and appreciated, they become not just repeat buyers, but loyal advocates for your brand. They spread the word, bring in referrals, and ultimately drive revenue! 💸 📈 While you're reading this post, our clients are currently reaping the benefits of integrating a tailored CX program, such as earning money from new revenue opportunities uncovered through surveys or retaining customers who were identified as “at-risk” by our system early on! So, don't just aim for "satisfied" customers—transform every interaction into an opportunity for #BusinessGrowth. Ready to unlock the full potential of your business through exceptional customer experience? Let's chat! 👉 https://lnkd.in/dCi4x6pD #CustomerExperience #Staffino