I have a feeling that it's the fact you kept HAGS off that's worked, rather than the bios update.

The motherboard manufacturers have only updated the bios to have the defaults line up with Intel's recent update to spec recommended settings....

... but Intel have not officially announced that they know what the cause of the instability is, or what their fix is.

From my research into the topic of 13th 14th gen, it seems like there are actually multiple issues. Some of these may be fixed by the bios settings, but there are still issues that Intel have not announced a root cause or fix yet. Mostly, these bios updates just set power and current limits, and prevent undervolting, as well as seemingly adding a bunch of extra voltage (probably because they require ac_ll=dc_ll, where previously, most boards had much lower ac_ll, thus applying a substantial undervolt).

Using the new default Intel profiles will run your chip even hotter than before, but at least we'll limit power.... it will mean reduced performance, but should in theory improve stability only in instances where too low voltage was the issue.

In order to get performance back to where it was, you'd need to apply a large global voltage offset, or apply offsets to specific points on the vf curve.... and in doing so may then reintroduce instability in instances where too low voltage was the issue.

There are also, apparently, issues with thermal velocity boost (whereby once the temperature trigger point is reached, it reduces the clocks accordingly, but because of a bug, it's not reducing the power or voltage...I can't remember exactly, but it's something along these lines.... however, the recent spec from Intel specifically notes that both tvb and etvb and tvb voltage optimizations should all be enabled.... thus, the new bios versions will not fix any instability relating to this bug.

Along with all this, there may be some kind of instability with the memory controllers on the cpus, meaning that ddr5, especially at speeds above jedec (e.g. xmp) may have issues.

By default, xmp will be disabled anyway, but according to some, even "guaranteed" jedec speeds are not always 100% stable with the memory controllers on these cpus.

So, as I said, the bios update may help with some issues, but are definitely not at a stage where they are going to fix every issue with these cpus.

Personally, I've always set power and current limits since I built this pc, but decided to update the bios anyway.... and just doing that the system ran about 15 degrees hotter, with settings around a 2k point performance loss in something like r23. In game, clocks still generally reached similar to before, except in very cpu intensive things like flight simulator, where I did see lower or rather, less consistent clock speeds.

I've actually ended up using the non Intel profile and manually tuning ac_ll again. Cpu runs cooler and apart from hogwarts, everything else runs fine.

So yeah, the 13th 14th gen issues are.... complex.

But having said all this.... there's also more than likely an issue with the game in the latest updates, as both the recent versions have seen a large number of players experiencing crashes.... and simply rolling back the game to an older version completely fixes them....so clearly, something about the game was changed recently, and it's causing issues.

Currently, I believe, the best and easiest fix for this specific game crashing is to look for the thread on this board detailing how to roll back to the previous version. For me, and others, this has stopped the crashes, and stopped the stutters. Game runs great for me now.

Originally posted by GlennyPlaysStuff:

I have a feeling that it's the fact you kept HAGS off that's worked, rather than the bios update.

The motherboard manufacturers have only updated the bios to have the defaults line up with Intel's recent update to spec recommended settings....

... but Intel have not officially announced that they know what the cause of the instability is, or what their fix is.

From my research into the topic of 13th 14th gen, it seems like there are actually multiple issues. Some of these may be fixed by the bios settings, but there are still issues that Intel have not announced a root cause or fix yet. Mostly, these bios updates just set power and current limits, and prevent undervolting, as well as seemingly adding a bunch of extra voltage (probably because they require ac_ll=dc_ll, where previously, most boards had much lower ac_ll, thus applying a substantial undervolt).

Using the new default Intel profiles will run your chip even hotter than before, but at least we'll limit power.... it will mean reduced performance, but should in theory improve stability only in instances where too low voltage was the issue.

In order to get performance back to where it was, you'd need to apply a large global voltage offset, or apply offsets to specific points on the vf curve.... and in doing so may then reintroduce instability in instances where too low voltage was the issue.

There are also, apparently, issues with thermal velocity boost (whereby once the temperature trigger point is reached, it reduces the clocks accordingly, but because of a bug, it's not reducing the power or voltage...I can't remember exactly, but it's something along these lines.... however, the recent spec from Intel specifically notes that both tvb and etvb and tvb voltage optimizations should all be enabled.... thus, the new bios versions will not fix any instability relating to this bug.

Along with all this, there may be some kind of instability with the memory controllers on the cpus, meaning that ddr5, especially at speeds above jedec (e.g. xmp) may have issues.

By default, xmp will be disabled anyway, but according to some, even "guaranteed" jedec speeds are not always 100% stable with the memory controllers on these cpus.

So, as I said, the bios update may help with some issues, but are definitely not at a stage where they are going to fix every issue with these cpus.

Personally, I've always set power and current limits since I built this pc, but decided to update the bios anyway.... and just doing that the system ran about 15 degrees hotter, with settings around a 2k point performance loss in something like r23. In game, clocks still generally reached similar to before, except in very cpu intensive things like flight simulator, where I did see lower or rather, less consistent clock speeds.

I've actually ended up using the non Intel profile and manually tuning ac_ll again. Cpu runs cooler and apart from hogwarts, everything else runs fine.

So yeah, the 13th 14th gen issues are.... complex.

But having said all this.... there's also more than likely an issue with the game in the latest updates, as both the recent versions have seen a large number of players experiencing crashes.... and simply rolling back the game to an older version completely fixes them....so clearly, something about the game was changed recently, and it's causing issues.

Currently, I believe, the best and easiest fix for this specific game crashing is to look for the thread on this board detailing how to roll back to the previous version. For me, and others, this has stopped the crashes, and stopped the stutters. Game runs great for me now.

Unfortunately, like I said I tried the rollback depot and it didn't work whatsoever,, and I've had my HAGS off this entire time so I know for a fact that it was my BIOS update and it also addressed my texture pop in issues for render distance and fixed Dying Light 2 crashing every now and then.

I know that Intel didn't officially say this is 100% fix but they recommend changing your BIOS power profile to Intel Default Settings which is exactly what I did and I haven't had any issues whatsoever anymore. Not to mention I had a BIOS from 2023 and didn't have all the recent updates. That's how I know it was the BIOS in my case, but you are right and it's not a solution for everyone, but majority of 13th and 14th gen Intel CPU's users will have this fixed if it was the same case as mine not having Intel Default Settings enabled.

I just had a very similar experience. Updated my Bios of my Asrock mb and just played 4 hours without a crash. Which never happened before.

I9 13900KF here, you can always download and install the Intel Extreme Tuning Utility if you dont want to mess around with bios updates/settings. In the utility just lower performance core ratio from 55x. Ive found 52x works nicely with Hogwarts even after the recent patch. Zero crashes and running like a dream on my 4090 in 4k w/ RT.

I'm just saying it would be interesting to see, if you now turn HAGS back ON.... whether you get crashing again.

Undoubtedly, in some systems, changing bios settings (or manually setting power and current limits) will help with certain stability issues..... so I'm actually just a bit curious now whether it was PURELY that in your particular case.... so with the latest updated version of the game, with HAGS on, to see if you get any crashes would be interesting.

Originally posted by GlennyPlaysStuff:

I have a feeling that it's the fact you kept HAGS off that's worked, rather than the bios update.

The motherboard manufacturers have only updated the bios to have the defaults line up with Intel's recent update to spec recommended settings....

... but Intel have not officially announced that they know what the cause of the instability is, or what their fix is.

From my research into the topic of 13th 14th gen, it seems like there are actually multiple issues. Some of these may be fixed by the bios settings, but there are still issues that Intel have not announced a root cause or fix yet. Mostly, these bios updates just set power and current limits, and prevent undervolting, as well as seemingly adding a bunch of extra voltage (probably because they require ac_ll=dc_ll, where previously, most boards had much lower ac_ll, thus applying a substantial undervolt).

Using the new default Intel profiles will run your chip even hotter than before, but at least we'll limit power.... it will mean reduced performance, but should in theory improve stability only in instances where too low voltage was the issue.

In order to get performance back to where it was, you'd need to apply a large global voltage offset, or apply offsets to specific points on the vf curve.... and in doing so may then reintroduce instability in instances where too low voltage was the issue.

There are also, apparently, issues with thermal velocity boost (whereby once the temperature trigger point is reached, it reduces the clocks accordingly, but because of a bug, it's not reducing the power or voltage...I can't remember exactly, but it's something along these lines.... however, the recent spec from Intel specifically notes that both tvb and etvb and tvb voltage optimizations should all be enabled.... thus, the new bios versions will not fix any instability relating to this bug.

Along with all this, there may be some kind of instability with the memory controllers on the cpus, meaning that ddr5, especially at speeds above jedec (e.g. xmp) may have issues.

By default, xmp will be disabled anyway, but according to some, even "guaranteed" jedec speeds are not always 100% stable with the memory controllers on these cpus.

So, as I said, the bios update may help with some issues, but are definitely not at a stage where they are going to fix every issue with these cpus.

Personally, I've always set power and current limits since I built this pc, but decided to update the bios anyway.... and just doing that the system ran about 15 degrees hotter, with settings around a 2k point performance loss in something like r23. In game, clocks still generally reached similar to before, except in very cpu intensive things like flight simulator, where I did see lower or rather, less consistent clock speeds.

I've actually ended up using the non Intel profile and manually tuning ac_ll again. Cpu runs cooler and apart from hogwarts, everything else runs fine.

So yeah, the 13th 14th gen issues are.... complex.

But having said all this.... there's also more than likely an issue with the game in the latest updates, as both the recent versions have seen a large number of players experiencing crashes.... and simply rolling back the game to an older version completely fixes them....so clearly, something about the game was changed recently, and it's causing issues.

Currently, I believe, the best and easiest fix for this specific game crashing is to look for the thread on this board detailing how to roll back to the previous version. For me, and others, this has stopped the crashes, and stopped the stutters. Game runs great for me now.

Multiple developers are acknowledging stability issues with hybrid architecture Intel CPUs (13th and 14th gen in particular) and have recommended players follow the same steps as these tech sites are recommending in addition to also manually lowering max boost clocks with XTU. There are certainly issues with this game and HAGS but it is undeniable that new hybrid Intel CPUs are inherently broken and causing all sorts of issues at this point.

And no one is saying that there aren't any issues with some 13th 14th gen cpus.

But that isn't to say that EVERY problem is related to these issues.

Even a couple threads below this one there's another reply from someone with a 9th gen cpu who is getting the same crashes.....so should we now backtrack and say that all 9th gen cpus are the problem too? Or does it make more sense to realise that something was changed with THIS GAME in the recent update which is causing the game to crash in certain scenarios?

For the general health of ANY cpu, for sure, keeping temps, power, voltage, current and clock speeds all under control and within specified limits is GOOD advice.... I'm not denying that.

But it seems like many people have just watched a few videos recently on this topic and now declare "steve says all 13th and 14th gen cpus are broken, so that must be the problem to all crashes in all games"....completely missing the fact that, first, it's not ALL cpus that are affected, second, there may be OTHER issues with games that are causing crashes.

By all means, update to the latest bios, set everything at defaults, maybe this will fix certain issues.... but we should also realise that, if on the exact same hardware, an older version of the game works perfectly fine, then they release an update and suddenly these boards are flooded with people reporting crashes.... they maybe, just maybe, it's not ALL Intel's issue.... maybe THEY changed something which is breaking their game?

Originally posted by GlennyPlaysStuff:

And no one is saying that there aren't any issues with some 13th 14th gen cpus.

But that isn't to say that EVERY problem is related to these issues.

Even a couple threads below this one there's another reply from someone with a 9th gen cpu who is getting the same crashes.....so should we now backtrack and say that all 9th gen cpus are the problem too? Or does it make more sense to realise that something was changed with THIS GAME in the recent update which is causing the game to crash in certain scenarios?

For the general health of ANY cpu, for sure, keeping temps, power, voltage, current and clock speeds all under control and within specified limits is GOOD advice.... I'm not denying that.

But it seems like many people have just watched a few videos recently on this topic and now declare "steve says all 13th and 14th gen cpus are broken, so that must be the problem to all crashes in all games"....completely missing the fact that, first, it's not ALL cpus that are affected, second, there may be OTHER issues with games that are causing crashes.

By all means, update to the latest bios, set everything at defaults, maybe this will fix certain issues.... but we should also realise that, if on the exact same hardware, an older version of the game works perfectly fine, then they release an update and suddenly these boards are flooded with people reporting crashes.... they maybe, just maybe, it's not ALL Intel's issue.... maybe THEY changed something which is breaking their game?

You're trying way too hard to defend Intel lol

Not at all....as I've said multiple times, there ARE issues with some Intel 13th and 14th gen cpus.... but to blindly attribute issues SOLELY to this, even when it's very clear that a recent change to THIS game has caused crashes where, with the same hardware, there were none before.... that's not going to solve anything.

In instances where it most likely IS the cpu, such as crashes during shader compilation, or the infamous out of video memory error, I have been trying to suggest to people that these are known issues, and there are changes that they can make to THEIR system to mitigate them.

At the end of the day, we all want to play the game.... I'm just trying to help people do that.... but watching some YouTube videos and then saying "see, steve says Intel CPU's are broken", is both dishonest and not very helpful..... especially when there are solutions that MAY help people play the game again, like rolling back to the previous version.

For some people, it may be purely their cpu. For some people it may be purely the recent change to the game. For some it may be a little of both.

Just saying, nope, it's your cpu (despite the evidence in THIS case seeming to point mostly to people with 40xx cards, even with non 13th 14th gen cpu) is not helpful.... just as saying "it's all the game, there are no other possible issues with the cpu" is not helpful.

For people still experiencing crashes with this game there are 3 routes to explore:-

1 - try rolling back to an older version of the game (there is another brilliant thread detailing this)

2 - disable HAGS in windows settings

3 - investigate instability with your system, which may mean updating bios or checking that proper specs are being adhered to.

I know one thing for sure:
The more complicated fixing the problem is, the more will quit in obstacles.
I have no time to research or follow countless steps to fix the issue with my 14th-generation processor. It is their job to fix it!
I have 64 GB of RAM, a Rrog-Strix 4090, and a 14900k processor, and I cannot play around 70% of the games I have on Steam because they either don't start or constantly crash.

If you are unable to play 70% of your games, that would definitely indicate an issue with your system rather than the games, so you can into option 3.

Posts like this do confuse me.... because it's like you're saying you know that a part of your pc is broken, but even if they discover the root cause, you're not prepared to do anything to apply the fix....

In which case, you're probably better returning your pc or selling it?

I can say with almost 100% certainty that Intel will not send a technician to your house to fix your cpu. So those are the options.... apply their mitigations, await a definite fix (or potentially, eventually, a replacement cpu if that's what Intel end up offering), or return/sell the cpu.

I disabled hags-still nothing. Before this PC (around six months ago), I had an I7, 32 GB RAM, and 1070ti, and almost zero game problems: Every single one worked fine.

I need to figure out how to fix this. Some say it is a graphics card, but most say it is a CPU.
I can't even open the Intel(R) Extreme Tuning Utility because "of a system incompatibility." Really!???

Sometimes, I feel like an idiot for replacing the old PC.

I do feel your pain.

Last year I built this system with 4090, 14900k and wanted a triple 4k monitor setup for fight sim.... it's certainly been no easy task getting things set up and I've had my fair share of issues.

Unfortunately if the cpu is at fault, Intel have not officially stated the root cause yet, or a definitive fix.

Best first step might be to simply enter the bios and set your power limits and current limit.... also disable xmp if you had enabled it. Those are what I'd do first if I had that many games crashing.

Especially with 64gb of ddr5, that's probably very tough to run stable at high speeds.... so turning off xmp might help a ton.... in fact.... depending on the kit, you may do as well to remove some of the sticks....32gb is more than enough for gaming.... if it's 4x16gb then you could probably improve stability by only using 2x16 (making sure to use the correct 2 slots... check your motherboard manual). If it's 2x32, then you're probably better to keep both in and just turn off xmp.

For the 14900k, power/current limits, you can set either:-

PL1 = 125W, PL2 = 253W, ICCMAX = 307A

or

PL1 = 253W, PL2 = 253W, ICCMAX = 400A

These will need to be changed in your bios.

save problem...
i9 13900k, RTX4090, DDR5-6400 128GB..
every 5 mins crashed....

So with the new patch 13th and 14th gen CPUs crashing is still occuring? Has anyone with either of those mentioned they haven't experienced crashing since the patch?


My PC has a 12th gen CPU and worked for me without needing to disable HAGS. Currently playing on Ultra in 4K. I don't have RT enabled and I haven't tried to.

OS: Windows 11 Home 64-bit
CPU: Intel Core i7-12700K
GPU: NVIDIA GeForce RTX 4070
RAM: 16 GB DDR4
Storage: 1TB SSD