24 Seven Cloud Communications

Being able to effectively communicate with patients over the phone is essential for any forward-thinking dental practice. 📞    Which is why we began working the Red House Dental practice back in 2022 to help provide its staff with an all-in-one solution that was compatible with the surgery’s existing hardware.    Find out how we did via the link below. ⬇️    #PatientCommunications #CallHandling #CustomerService

Should we be using pen and paper as a back-up during an IT crisis?    The recent outage caused by CrowdStrike back in July caused havoc for banks, retailers, telecoms firms and many other sectors.    While there’s varying reasons for an outage to occur, some organisations are still considering pen and paper as a backup to their tech suites.     Read more via BBC Tech 👉 https://lnkd.in/edPmqgRg    #ITIssues #NetworkOutage  

“The Pod software is highly effective in enabling the users to personalise services as required. It is consistent, reliable and most importantly, it works when you need it to.”    👆 That’s what Red house Dental in Malton, North Yorkshire, had to say when they switched their existing phone line systems with 24 Seven cloud.     Here’s how we streamlined the clinic’s patient communications:    📞 Helped take charge of the surgery’s inbound calls with specialist menu options  📞Set-up call recording  📞 Created a bespoke solution with the practice manager    Need something similar for your business? Get in touch with Ben Kearns or visit the link in the comments.  

Did you know? 🤔    If a person makes a phone call and the receiver doesn’t answer after five or six rings, they’re more likely to end the call? 📞

A ‘right to disconnect’ rule has recently come into effect in Australia — offering relief to those employees who feel they need answer work calls and messages after hours. ❌    With similar talks happening in the UK, could this be the change the workplace needs for satisfied staff and boosted productivity?    Read more via BBCTech below. 👇

Are you looking for a reliable call handling system that’s compatible with your existing hardware? 📞    We helped the Red House Dental Clinic streamline its phoneline operations to help reduce the admin burden on staff.     Here’s what Nitin Prasad had to say:

BT may have announced a two-year delay for the copper network shutdown but that doesn’t mean you can’t switch to an alternative phone solution quicker. ☎️    It’s more than likely all businesses will look to a third-party provider to migrate their phone numbers to IP services.     Find out more via TechRound: https://lnkd.in/edV3KGkp    #PSTNSwitchOff #ISDNSwitchOff

Did you know we also support several healthcare settings to improve their operational efficiency? 📈    Using Pod Health, we can integrate with all clinical systems to help reduce call waiting times and improve patient communication.   Discover the full list of benefits: https://lnkd.in/dEz3dAi    #PatientCommunications  

Need to work on the move and still be contactable? 📞    Jump lets you access everything you need so you can continue working, no matter your location.     ✈️200+ roaming destinations  🛜 98-99% network coverage  ⚡️5G access for faster data    Plus, easy switching so you can continue using your current mobile numbers!    Find out more: https://lnkd.in/eKegaW39 

In the July issue of Comms Business, our Founder and MD, David Samuel, gave his thoughts on the support that vendors should be offering their resellers, as well as the importance of taking local considerations into account when working with partners. Read more on page 30 👉 link below. #iTReseller #MSPSupport