Reflecting on My Internship Experience at Octopus Energy Energy🌍
Recently, I concluded my internship with Octopus Energy Services where I had the privilege of working as a Sales and Install Support Intern. My role involved advising customers and selling Octopus's heat pump systems, helping them transition to cleaner, more sustainable alternatives to traditional gas boilers. Here are some key takeaways from my journey:
Sales Experience 🛠️: I had the opportunity to manage a sales pipeline, converting quote-issued customers into sales by actively listening to their needs and applying the RENEW training I received.
Industry Insight 🌱: I gained a deeper understanding of the energy sector through insightful talks from various divisions within the Octopus Energy Group. From learning how Octopus Energy Generation manages wind assets and energy trading to exploring Kraken a revolutionary energy tech platform that leverages advanced data and machine learning capabilities, all centred around the customer.
Sales Process Analysis 📈: I conducted an in-depth analysis of the current sales process and provided recommendations to enhance conversion rates. My findings were well-received by the team, and there are plans to implement them. This project not only broadened my understanding of the sales process but also honed my presentation skills.
Results 💪: Over the course of 8 weeks, I successfully converted 14 homes to heat pumps, thereby removing an impressive 16.8 tonnes of CO2 per year from the atmosphere. This achievement was made possible by the support of my mentors and collaboration with my co-intern, David Oyatunde.
I am incredibly thankful to everyone at Octopus Energy Services, especially my mentor, Oreoluwa Oyegbesan, whose unwavering support guided me from start to finish. A huge thank you to the sales team— Jim Bennett, Sivvy Mikitsey, William Marshall, Charlotte Quinn, Henry Williams, Daniel Phillips, Winston Nazareth and Daniel W. —for their invaluable assistance.
A special thanks to Sai Cham, Shruti S., Alex B., Suraj Bhudia,Colette Mbang and other collaborators for organising and coordinating the internship. I’m also grateful to Stephen Adeoye for sharing this opportunity with me.
Lastly, I want to express my sincere gratitude to Octopus Energy for this opportunity. The knowledge and skills I have gained are truly appreciated, and I look forward to applying them as I continue my career journey 🚀.