Branchspace - digital reinvented

At Branchspace, we’re always on the lookout for innovative ideas pushing aviation towards a greener future. This month, we’ve pulled together five must-read insights—from practical roadmaps to game-changing initiatives. Here’s what we’re reading: - A report by University of Cambridge’s Aviation Impact Accelerator outlining steps for achieving net zero by 2050. - International Air Transport Association (IATA)'s analysis on the estimated $4.7 trillion cost of the net-zero transition. - The launch of International Air Transport Association (IATA)'s Sustainable Aviation Fuel (SAF) Matchmaker platform to connect airlines and SAF suppliers as reported by Times Aerospace. - Insights into tourist fees and their impact on overtourism from PhocusWire. - Discussion on graduated environmental surcharges for frequent flyers by Executive Traveller. Curious about the latest trends and reports shaping the industry? Dive into our full blog article for an in-depth look at what’s driving the conversation on aviation sustainability. Let’s keep innovating for a greener tomorrow! 🌱✈️ #Sustainability #NetZero #GreenAviation

This week, we’re excited to be at the International Air Transport Association (IATA) World Passenger Symposium in Bangkok! As leaders, innovators, and visionaries in airline retailing and passenger experience come together, we’re looking forward to connecting, sharing insights, and exploring new strategies to shape the future of travel. If you’re attending, let’s connect – we’d love to hear your thoughts and discuss how we can advance our industry together! ✈️ #IATAWPS #AirlineRetailing #PassengerExperience

Branchspace is heading to Future Travel Experience Asia next month! Join us for a panel discussion on "Next generation e-commerce, ancillary revenue, and retail: Creating new revenues and enhancing the customer experience." 🗓  Date: Tuesday, 19 November ⏰  Time: 11:00 - 11:50 🎤  Location: Expo Stage Moderated by Apple Ignacio, Director of Ancillaries at Cebu Pacific Air, we’ll be discussing innovative strategies to boost revenue and improve customer experience in the airline industry. Each of our panellists will share their insights and the pioneering work they’re doing in this space, followed by an interactive discussion. Meet our fantastic line-up: 🔹 Ursula Silling – CEO, Branchspace - digital reinvented 🔹 Trevor Spinks – Commercial Advisor to CEO, flyadeal 🔹 Jie Wei O. – Manager, Ancillary Products, Scoot 🔹 PAUL-ERIC LICARI – Regional Head, Tech & Travel, Group Business Development, Grab 🔹 Nick Ashton – Global Airline Lead, Protect Group We’re looking forward to engaging in this vibrant discussion and sharing our expertise! #FTEAsia #AncillaryRevenue #AirlineRetailing #CustomerExperience

Generative AI is reshaping both our professional and personal lives. In the insurance industry, it offers a unique opportunity to enhance efficiency and drive smarter decision-making – but its impact ultimately depends on how effectively users can leverage the technology and embed it into their organizational culture for long-term success. We recently spoke with David Marock, Chairman of PremFina, Branchspace - digital reinvented, Previsico and Senior Advisor at McKinsey & Company to discuss the limitations, benefits, risks, and decision-making implications of adopting AI in the insurance industry. Check out the full article for more insights: https://ego.nz/3U50gjd Author: Iva Piombini

In the new episode of the Future Picks podcast, we talked to Mark Otero, Experience Design Director at Branchspace, about how design contributes to the overall experience airlines want to deliver. Here's what we talked about: → The basics of UX and its importance in the airline industry. → Key considerations for designing airline websites and apps. → Insights from retail to enhance airline UX. → Real-world examples of impactful UX improvements with Oman Air, Air Mauritius and KM Malta Airlines. → Future trends in airline UX design → Tips for those entering or specialising in airline UX. Listen to the full episode: https://lnkd.in/df4u-duK #airlineindustry #customercentric #digitaltransformation #uxdesign

Despite progress, the gender funding gap remains staggering: - Only 2% of VC funding in the UK goes to all-female-founded companies - Women raise significantly less capital, with male-owned companies raising 5.9x more on average Yet, research shows female-led startups generate more revenue per dollar invested, and companies with women in leadership often outperform in profit margins and workplace culture. 👩💻 In tech, women represent just 29.2% of STEM workers, and only 12.4% hold C-level roles in STEM companies. At Branchspace - digital reinvented, we are proud to champion diversity: 🌍 40% of our workforce is female 🚀 30% of our Triplake Engineering team consists of women 👩⚖️ Our CEO, Ursula Silling, has been driving gender parity in travel technology for over 30 years We believe diversity sparks creativity and innovation, and we remain committed to fostering it across all levels. Want to learn more about how diversity can transform the tech industry? Read more on our journey and commitment to inclusion. 💡 #DiversityMatters #WomenInTech #GenderParity #InclusionInTech

Watch Ursula Silling (CEO) and David Turton (CTO) at the World Aviation Festival 2024, as they explore the key role of digital transformation in the airline industry. In this insightful presentation, they discuss the evolving expectations of travellers and the necessity of providing a seamless digital experience to build customer trust and loyalty. They also explain what airlines can learn from successful brands like Deliveroo and Uber, focusing on personalisation and convenience. Hear about the importance of creating a culture of experimentation, leveraging technology to enhance customer journeys, and promoting collaboration with customers. #airlineindustry #customercentric #digitaltransformation

What an incredible few days at the World Aviation Festival! A huge thanks to the organisers for hosting such a fantastic event and to everyone who joined our session on Streamlining Airline Digital Transformation. We truly enjoyed connecting with so many of you—your insights, questions, and conversations were invaluable! Whether we met at our booth, during the session, or simply in passing, we’re grateful for the opportunity to exchange ideas and explore how we can shape the future of airline retailing together. #AviationFestival #DigitalTransformation #AirlineRetailing

Watch the full panel session with Branchspace and British Airways that took place at T2RL Engage 2024. Radu Iliescu, Head of Consulting at Branchspace, and Oliver Ahad, Head of Offer & Order Solutions at British Airways, share how this collaboration sets a benchmark for airlines when it comes to creating a true shopping experience. Moderated by Jerry Foran, Senior Consultant at T2RL. #airlineindustry #customercentric #digitaltransformation

Day 1 at the World Aviation Festival has officially kicked off! We began with our session: "Streamline Airline Digital Transformation: Real-World Insights for Boosting Sales & Customer Satisfaction" led by our CEO Ursula Silling and David Turton, our CTO. 👉 Were you there? We'd love to hear your thoughts on the session! Don’t forget to swing by booth 1.314 for a chat. We’d love to connect with you and discuss how we can transform airline retailing together. Looking forward to seeing you there! #AviationFestival #DigitalTransformation #AirlineRetailing #WorldAviationFestival2024