British Veterinary Receptionist Association

BVRA Congress – Speaker Announcement! BVRA are excited to introduce Dr Tshidi Gardiner as one of our speakers for BVRA Congress 2024! Covering the topic “Frontline Heroes: Celebrating the Heart of Veterinary Care. Mastering Mindful Resilience to Navigate Tomorrow's Challenges”, Tshidi will explore the indispensable role of veterinary receptionists as the welcoming face and vital pulse of every veterinary practice. This talk is structured around three main pillars: Awareness, Behaviour, and Coping Mechanisms. Tshidi will delve into the significance of self-awareness in recognising workplace stressors, the behaviours that exemplify resilience and efficiency, and the essential coping mechanisms that can help manage and mitigate the impact of these challenges. Get your tickets today by clicking the link below and join us to learn how to harness mindful resilience to navigate the upcoming CMA storm with grace and competence. https://lnkd.in/eP8fQiQE

🎉A massive congratulations to Christina Ganly at White Cross Vets for being the first person to complete our “iPET Network Level 3 Certificate for Veterinary Receptionists (BVRA)” 🎉 Christina knuckled down hard and smashed through her qualification, deserving the status of being the UK’s first BVRA Level 3 Certificate holder! Christina says: "The course provides an in-depth look at the role of a veterinary receptionist and covers all areas that you would encounter in practice. I felt it gave me a different perspective on my role and the things I have learnt will be put into practise in order to provide the best client care and patient care that I can. The course takes a lot of hours and commitment, is very thorough and detailed in regards to answering the course content. I am so pleased to have achieved this qualification and feel proud to have some recognition of my experience as a veterinary receptionist." If you would like to join Christina in the ranks of official qualified Veterinary Receptionists, you can find out more by following this link: https://lnkd.in/edduNch7 IVC Evidensia iPET Network #Veterinaryreceptionist #bvra #qualification #level3 #congratulations #veterinarycpd

With more than 50 years of passion for cats and dogs, Royal Canin is a well-known, international manufacturer of science-based foods. However, not many people know of its origins, nor do they understand the underlying ethos that continues to drive the brand forward. Pets add value to people's lives and make our world a better place. In turn, Royal Canin are united in its purpose of making the world a better place for pets by offering them exceptional nutrition. These sessions give you an overview of their health nutrition principles, show you some of their product innovations and give you an overview of their sustainability journey, focusing on their commitment to the planet. Watch them via the Royal Canin Acadamy website

Need only one reason to send your team to BVRA congress? Click the link below for a whole list!

Confused about the prescribing cascade? Last minute mediation requests? Summit - Veterinary Specials manufacture unique medications for vets to prescribe under the provisions of The Cascade. 🕒All orders received by 3pm are dispatched same day 🌟Free shipping on qualifying orders 🚗All orders are dispatched on an express service as standard. This means for Mainland UK, you could receive your order the next working day You can learn more about Veterinary Specials (also known as Extemporaneous preparations) and The Prescribing Cascade here: https://lnkd.in/eaAQsGzx #SummitSpecials #VeterinaryMedicines

Today is the last day to nominate someone for the Veterinary Receptionist of the Year Award 2024 before nominations close tomorrow! It's your chance to recognise and celebrate the amazing work of these essential professionals <3 https://lnkd.in/eE-CtPuf #Veterinaryreceptionist #veterinary #bvra #vrotya2024

BVRA's "Dental Care" course, is available free to members. Created by Virbac for the BVRA, this course provides veterinary receptionists with the skills and knowledge to discuss dental care with clients, directly impacting on-going preventative health and well-being! Completers of this course will also receive a special dental care badge, courtesy of Virbac. So don’t delay, BVRA members can access this course from their accounts now! #bvra #virbac #veterinaryreceptionist #veterinary #dentalcare

BVRA 2024 Congress speaker lineup has been announced! This is an event you don't want your team to miss, with a range of topics covering communication, complaint handling, receptionist wellbeing and much more your reception team are sure to come away feeling empowered within their role. Get your tickets now at https://lnkd.in/eP8fQiQE

Following on from our “Introduction to Nutrition” course, BVRA members can now further on their knowledge and complete Purina’s new “Pet Lifestage Nutrition” course! This course gives veterinary receptionists the information they need to be able to navigate conversations about pet food and nutrition with clients and provide a high level of client service. This course is available for BVRA members to start now via the “My Education” tab of their dashboards! #ad #nutrition #veterinary #veterinaryreception

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