Centre for Digital Public Services / Canolfan Gwasanaethau Cyhoeddus Digidol

Centre for Digital Public Services / Canolfan Gwasanaethau Cyhoeddus Digidol

Government Administration

Adeiladu gwell gwasanaethau cyhoeddus i Gymru / Building better public services for Wales

About us

Canolfan Gwasanaethau Cyhoeddus Digidol – adeiladu gwell gwasanaethau cyhoeddus i Gymru Centre for Digital Public Services – building better public services for Wales

Website
https://digitalpublicservices.gov.wales
Industry
Government Administration
Company size
51-200 employees
Headquarters
Cardiff
Type
Government Agency

Locations

Employees at Centre for Digital Public Services / Canolfan Gwasanaethau Cyhoeddus Digidol

Updates

  • (This is a bilingual post, English posted below the Cymraeg) Bydd Cymuned Ymarfer Dylunio Profiadau Digidol yn cael ei chynnal gan ein Dylunydd Gwasanaeth, Loubna E., dydd Iau yma!👏 Bydd Loubna yn cynnal gweithdy creadigol yn canolbwyntio ar ‘Diffinio Profiad Digidol Gwych’. Dyma gyfle i chi ddod i adnabod aelodau eraill o’r gymuned, rhannu eich hoff brofiadau digidol, yr hyn sy’n eu gwneud yn wych, yn ogystal ag ymarfer creadigrwydd syniadaeth i gynhyrchu syniadau newydd a gwreiddiol. Ydych chi'n gweithio o fewn dylunio digidol? Os felly, dyma'r gymuned i chi! Cofrestrwch ar gyfer y gymuned yma: https://lnkd.in/enBxcnnw Ry'n ni'n edrych ymlaen at eich gweld am 11am ddydd Iau. Peidiwch â cholli allan!🫡 --- Thursday's Designing Digital Experiences Community of Practice will be hosted by our very own Service Designer, Loubna E.!👏 Loubna will be running a creative workshop centred around ‘Defining a Great Digital Experience’. It’ll give you the opportunity to get to know other members of the community, share your favourite digital experiences, what makes them great, as well as practice ideation creativity to generate new and original ideas. Do you work within digital design? If so, this is the community for you! Sign up to the community here: https://lnkd.in/ezDSX9dy We’re looking forward to seeing you at 11am on Thursday. Don’t miss out!🫡

    • Llun o fenyw yn gwenu. Y tu ôl iddi mewn sgrinlun yn darllen, 'Defining a Great Digital Experience'. Mae logo CDPS yng nghornel uchaf yr ochr chwith, gyda thestun du yn darllen, 'Dylunio Profiadau Digidol', ac yng nghornel gwaelod yr ochr dde, testun gwyrdd yn darllen, 'Loubna Elharrif, Dylunydd gwasanaeth' ac oddi tano, 'Gweithdy diffinio profiad digidol gwych, Hydref 29'. 

An image of a woman smiling. Behind her is a screenshot that reads, 'Defining a Great Digital Experience'. The CDPS logo is in the top left hand corner, with black text reading, 'Designing Digital Experiences', and in the bottom right hand corner, white text reads, 'Loubna Elharrif, Service Designer' and underneath, 'Defining a great digital experience workshop, October 29'.
  • (This is a bilingual post, English posted below the Cymraeg) Bydd ein Cymuned Ymarfer Awtomeiddio a DA (AI) yn cwrdd yfory!🚀 Y mis yma, bydd Paul Funnell yn cyflwyno gwaith Cyngor Sir Powys ar AI ac Arloesedd Digidol, gan amlinellu eu dull strategol o weithredu, eu gwaith yn mabwysiadu Copilot, ac arddangos datrysiadau AI mewnol gan ddefnyddio Azure, OpenAI a GOSS ICM. Os ydych chi'n gweithio yn y sector cyhoeddus yng Nghymru ac yn gyfrifol am awtomeiddio a deallusrwydd artiffisial, dyma’r gymuned i chi! I gofrestru, dilynwch y ddolen hon: https://lnkd.in/etfXzbFk Edrychwn ymlaen at eich gweld chi yfory am 10am 🙌 — Our AI and Automation Community of Practice will be taking place tomorrow!🚀 This month, Paul Funnell will be presenting Powys County Council's work on AI and Digital Innovation, briefly outlining their strategic approach before talking about Copilot adoption and showcasing in-house AI solutions using Azure, OpenAI and GOSS ICM. If you work within the public sector in Wales and are responsible for automation and AI, this community is perfect for you! To sign up, follow this link: https://lnkd.in/eC7zNENq We look forward to seeing you at 10am tomorrow 🙌

    • Llun o ddyn gyda gwallt tywyll. Yn y cefndir mae delwedd o arfordir Cymru gyda logo Canolfan Gwasanaethau Cyhoeddus i dop yr ochr chwith. Mae testun du yn darllen, 'Awtomeiddio a DA'. I waelod yr ochr dde mae testun gwyrddlas yn darllen, 'Paul Funnell, Cyngor Sir Powys' gyda logo'r Cyngor oddi tano. Mae amlinell melyn o amgylch y ddelwedd.

Picture of a man with dark hair. In the background is an image of Wales' coast, with the CDPS logo to the top left. Black text reads, 'Automation and AI'. To the bottom right hand side turquoise text reads, 'Paul Funnell', and beneath this in white text, 'Powys County Council', with the Council's logo underneath. There is a yellow border around the image.
  • (This is a bilingual post, English posted below the Cymraeg) Gwnewch gais nawr i ymuno â'n rhaglen 'Arwain gwasanaethau cyhoeddus modern' yng Ngogledd Cymru! 💥 Ry’n ni’n gyffrous i fod yn mynd â'n rhaglen arweinyddiaeth newydd i'r Gogledd ym mis Ionawr 2025.  Ydych chi'n uwch arweinydd, perchennog gwasanaeth neu arweinydd uchelgeisiol sy'n darparu gwasanaethau cyhoeddus datganoledig yng Nghymru? Dyma'r rhaglen hyfforddi i chi! Ry’n ni’n cynnig cyfuniad o arbenigedd academaidd, mewnwelediadau ymarferol, a dysgu arweinyddiaeth i sicrhau eich bod yn cael eich cefnogi gyda'r wybodaeth gywir i weithredu trawsnewid digidol o fewn eich sefydliad. Hefyd, cewch gyfle i ymuno â'n rhwydwaith cyn-fyfyrwyr, a fydd yn cysylltu uwch arweinwyr ledled Cymru 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Darganfyddwch fwy am y rhaglen a sut i wneud cais ar ein gwefan 👉 https://lnkd.in/g_pBJgrs Bydd ceisiadau'n cau ar 14 Tachwedd 2024 am 11.59pm. --- Apply now to join the ‘Leading modern public services’ programme in North Wales! 💥    We’re excited to be bringing our new leadership programme to the North in January 2025.    Are you a senior leader, service owner or aspiring leader delivering devolved public services in Wales?    This is the training programme for you!    We offer a blend of academic expertise, practical insights, and leadership learning to ensure you are supported with the right knowledge to implement digital transformation in your organisation.    You will also have the opportunity to join our alumni network, which will connect senior leaders across Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿    Find out more about the programme and how to apply on our website 👉 https://lnkd.in/ggAQ7K5Y    Applications close on 14 November 2024 at 11.59pm.  

    • Testun gwyn yn darllen, 'Arwain gwasanaethau cyhoeddus modern, Gwnewch gais nawr!', a thestun du i'r ochr dde yn darllen, 'Gogledd Cymru' ac oddi tano mewn testun pinc, 'Ionawr - Mawrth 2025'. Mae llun o ddyn a menyw yn trafod. 

White text reads, 'Leading modern public services, Apply now!', and black text to the right reads, 'North Wales' and underneath in pink text, 'January - March 2025'. There is an image of a man and woman discussing.
  • (This is a bilingual post, English posted below the Welsh) Ry'n ni wedi gorffen ein cyfnod darganfod diweddar yn edrych ar ffyrdd o wneud y system gynllunio yng Nghymru yn fwy effeithlon a chynaliadwy🏴󠁧󠁢󠁷󠁬󠁳󠁿 Yn y cofnod blog yma, mae ein Huwch Ymchwilydd Defnyddiwr, Andrew Arrowsmith, yn rhannu canfyddiadau ein cyfnod darganfod a’r hyn y byddwn yn canolbwyntio arno nesaf yn ein taith i wella’r broses ceisiadau cynllunio ledled Cymru. Cymerwch olwg ar yr hyn a ddarganfuwyd yma: https://lnkd.in/eRXi9-S7 Erbyn nawr, mae'r tîm wedi symud ymlaen i gam nesaf y gwaith. Byddwn yn rhoi'r wybodaeth ddiweddaraf i chi am ein datblygiadau'n fuan, felly cadwch lygad allan👀 --- We've recently finished a discovery looking at ways to make the planning system in Wales more efficient and sustainable🏴󠁧󠁢󠁷󠁬󠁳󠁿 In this blog post, Senior User Researcher, Andrew Arrowsmith, shares findings from our discovery phase and what we will be focusing on next in our journey to improve the planning application process across Wales. Take a look at what the discovery found here: https://lnkd.in/eteRKhgh Now, the team are moving onto the next phase of work. We'll be updating you on what this involves soon, so keep an eye out on our socials👀

    • Mae dyn ar ochr dde'r ddelwedd. Y tu ôl iddo mae nodiadau post-it a diagramau.

A man is at the right hand side of the image. Behind him are post-it notes and diagrams.
  • Centre for Digital Public Services / Canolfan Gwasanaethau Cyhoeddus Digidol reposted this

    (This is a Bilingual post. English posted below the Cymraeg) Mae wedi bod yn bythefnos a hanner rhwng trafeilio ar gyfer cyfarfodydd wyneb yn wyneb a phrysurdeb gwaith cyfieithu o fewn Centre for Digital Public Services / Canolfan Gwasanaethau Cyhoeddus Digidol. Cefais y fraint ddoe o ymuno â’r tîm ar gyfer y Gynhadledd Ddigidol yn MSparc. Braf oedd cael y cyfle i ryngweithio, cyfarfod pobl newydd fel Ali Hanbury PhD a hyrwyddo #ysgrifennutriawd. Dwi’n gwerthfawrogi pob cyfle sy’n cael ei roi imi. It has been a busy two weeks between traveling for face to face meetings and numerous requests for translation within Centre for Digital Public Services / Canolfan Gwasanaethau Cyhoeddus Digidol . Yesterday I had the pleasure to join our team at the Digital Conference in MSparc. It was great to network and meet new people such as Ali Hanbury PhD and discuss #ysgrifennutriawd. I appreciate all the opportunities that comes my way.

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  • (This is a bilingual post, English posted below the Cymraeg) Mae’n bryd cyfarfod ag aelod arall o’r garfan gyntaf ‘Arwain gwasanaethau cyhoeddus modern’! 🎉    Dyma Joseph Lewis Reid...   Teitl swydd: Uwch reolwr cynnyrch     Sefydliad: Awdurdod Cyllid Cymru | Welsh Revenue Authority     Pam wnaethoch chi ymuno â'r rhaglen?  Roeddwn eisiau deall mwy am yr heriau a rennir ar draws y sector cyhoeddus yng Nghymru. Rwy'n hyderus y gallwn ddarparu a gwella gwasanaethau i'r cyhoedd, ond dim ond drwy ddysgu oddi wrth ein gilydd a bod yn agored i newid y gallwn wneud hynny.     Beth ydych chi'n gobeithio buddio o'r rhaglen?   Hoffwn gael rhwydwaith gwell o bobl y gallaf ddibynnu arnynt am gyngor a mwy o offer ar gyfer sut y gallaf fynd i'r afael â heriau.     Beth yw eich talent unigryw?   Rwy'n siarad Tsieinëeg Mandarin a Japaneeg (a bellach yn dysgu Cymraeg). Ni wnaf sylw ar ba un sy'n fwy anodd😉     Beth ydych chi wedi dysgu yn dilyn 2 ddiwrnod cyntaf y rhaglen?  Mae yna ehangder hynod ddiddorol o waith yn digwydd ar draws y sector cyhoeddus yng Nghymru ac awydd gwirioneddol i gyflawni pethau gwych i'n defnyddwyr. Mae gan wahanol sefydliadau heriau gwahanol ond mae'r ewyllys da yn rhan o bob un, y cyfan sydd angen i ni ei wneud yw gweithio allan sut i'w ddatgloi.    Diolch am ymuno â ni Joe! 🤝 --- It’s time to meet another member of the first ‘Leading modern public services’ cohort! 🎉    Here's Joseph Lewis Reid...   Job title: Senior product manager    Organisation: Awdurdod Cyllid Cymru | Welsh Revenue Authority     Why did you join the programme? I wanted to understand more about the shared challenges across the Welsh public sector. I'm confident we can deliver and improve services for the public, but we can only do that by learning from each other and being open to change.    What are you hoping to gain from the programme? I'd like to have a better network of people I can rely on for advice and some more tools for how I might approach challenges.    What's a unique talent of yours? I speak Mandarin Chinese and Japanese (and now learning Welsh). I won't comment on which is more difficult😉   What's your key takeaway from the first two days of the programme? There's a really fascinating breadth of work happening across the Welsh public sector and a real desire to deliver great things for our users. Different organisations have different challenges, but the goodwill is there, we just need to work out how to unlock it.    Diolch for joining us Joe! 🤝

    • Llun du a gwyn o ddyn yn gwenu. Ar yr ochr chwith, mae logo Awdurdod Cyllid Cymru ac oddi tano mewn testun gwyn, 'Joseph Lewis Reid, Uwch Reolwr Cynnyrch'. Mae border pinc i'r delwedd a logo Canolfan Gwasanaethau Cyhoeddus Digidol ar waelod yr ochr dde. 

A black and white picture of a man smiling. On the left hand side, there is the Welsh Revenue Authority logo and below it in white text, 'Joseph Lewis Reid, Welsh Revenue Authority'. The image has a pink border and the Centre for Digital Public Services logo at the bottom right.
  • Centre for Digital Public Services / Canolfan Gwasanaethau Cyhoeddus Digidol reposted this

    View profile for Mike Erskine, graphic

    Communications, Marketing & Events specialist based in Pembrokeshire, West Wales

    What a fantastic day at #Digidol24! My organisation had the privilege of sponsoring the event, and it was inspiring to be surrounded by so many passionate individuals eager to transform services in our fast-paced digital landscape. This morning’s Cross Party Group for Digital and our afternoon session on leading modern public services highlighted a common theme: the perception of “digital” as a barrier to change, particularly among leaders. It’s fascinating how the very word "digital" can cause a bit of fear. Another key takeaway was the importance of celebrating success. In Wales, we often shy away from showcasing what’s working well. If we want to learn and progress quickly, we need to acknowledge and celebrate all wins, no matter how small. And, of course, the highlight of any in-person event is making new connections. This is a core aspect of our new Leadership programme—ensuring these connections lead to real collaboration. I even reconnected with someone today I hadn’t seen in 12 years! We need to find ways to bring people together more frequently to share and learn from one another. As a communications professional in this space, I’m excited about my role in facilitating this for public service professionals in Wales. However, I can’t do it alone, and neither can CDPS. It’s through partnerships with other connectors, like M-SParc, that real magic can happen. #DigitalTransformation #Leadership #Collaboration #PublicServices Centre for Digital Public Services / Canolfan Gwasanaethau Cyhoeddus Digidol Rhun ap Iorwerth Glyn Jones Stefano Ghazzali Dylan Roberts Mathew Henshaw Peter Thomas Myra Hunt Pryderi ap Rhisiart Athena Jones Tom Burke M-SParc

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  • (This is a bilingual post, English posted below the Cymraeg) Wel, dyna ni! Mae ein digwyddiad bord gron Digidol 24 yn M-SParc wedi dod i ben ✅ Diolch i bawb ag ymunodd â ni wyneb yn wyneb ac ar-lein i glywed am ein rhaglen arweinyddiaeth, 'Arwain gwasanaethau cyhoeddus modern'. Roedd yn wych cael cymaint o bobl i drafod a rhannu'r heriau y mae arweinwyr yn wynebu wrth iddynt ddarparu gwasanaethau cyhoeddus yng Nghymru. Ry’n ni’n gyffrous i ddod â'r rhaglen i Ogledd Cymru ym mis Ionawr 2025! Dysgwch fwy am y rhaglen a mynegwch eich diddordeb ar ein gwefan 👉 https://lnkd.in/gb6jvvbN.. Bydd y rhaglen hefyd yn mynd i'r De yn ogystal â Chanolbarth Cymru yn ddiweddarach yn 2025 👀 --- That’s a wrap on our roundtable event at Digidol 24 at M-SParc ✅    Diolch to everyone that joined us both in-person and online to hear about our leadership programme, ‘Leading modern public services’.     It was brilliant to have so many people engaged in discussion and sharing the challenges faced by leaders delivering public services in Wales.     We’re excited to be bringing the programme to North Wales in January 2025!     Find out more about the programme and express your interest on our website 👉 https://lnkd.in/ggAQ7K5Y   The programme will also be going to South and Mid Wales later in 2025 👀 #Digidol24 

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  • (This is a bilingual post, English posted below the Cymraeg) 📣 Newyddion cyffrous! Mae ein digwyddiad bord gron Digidol 24 ar fin cychwyn am 1.30pm! Hefyd... Mae gennym ddolen i ymuno â'r digwyddiad ar-lein, felly os nad ydych chi yma heddiw, croeso mawr i chi ymuno â ni o adref 👉 https://lnkd.in/g5kT2pMu Bydd ein sesiwn ni’n trafod arweinyddiaeth mewn trawsnewid digidol ac yn rhannu manylion ein rhaglen 'Arwain gwasanaethau cyhoeddus modern', ar gyfer uwch arweinwyr, perchnogion gwasanaethau ac arweinwyr uchelgeisiol sy'n darparu gwasanaethau cyhoeddus yng Nghymru. Byddwn yn clywed gan: 👉 Myra Hunt, un o ein Prif Swyddog Gweithredol yn CDPS 👉 SHARON GILBURD, cadeirydd bwrdd CDPS 👉 Peter Thomas, Pennaeth Sgiliau a Gallu CDPS 👉 Mathew Henshaw, Prif Swyddog Digidol Cyngor Sir Ynys Môn | Isle of Anglesey County Council 👉 Athena Jones, Rheolwr Gweithrediadau Cynorthwyol ym Betsi Cadwaladr University Health Board, ac aelod o'n carfan presennol 'Arwain gwasanaethau cyhoeddus modern' Gobeithio y gallwch ymuno â ni! --- 📣 Exciting news! Our roundtable event at Digidol 24 is about to kick off at 1.30pm! And....   We have a link to join the event virtually for those that can’t make it in person 👉 https://lnkd.in/g5kT2pMu   This event will be covering leadership in digital transformation, and we’ll be sharing details of the ‘Leading modern public services’ programme, for senior leaders, service owners and aspiring leaders delivering public services in Wales.   We’ll be hearing from: 👉 Myra Hunt, joint CEO at CDPS 👉 SHARON GILBURD, chair of the CDPS board 👉 Peter Thomas, Head of Skills and Capability at CDPS 👉 Mathew Henshaw, Chief Digital Officer at Cyngor Sir Ynys Môn | Isle of Anglesey County Council 👉 Athena Jones, Assistant Operations Manager at Betsi Cadwaladr University Health Board, and member of our current ‘Leading modern public services’ cohort   We hope you can join us!    #Digidol24

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  • Centre for Digital Public Services / Canolfan Gwasanaethau Cyhoeddus Digidol reposted this

    View profile for Mike Erskine, graphic

    Communications, Marketing & Events specialist based in Pembrokeshire, West Wales

    Wow! What a job M-SParc have done in getting this Conference organised today! As an event manager I know the preparation, effort and commitment that goes on behind the scenes to get these events of this scale up and running 👏 So great to see this in #NorthWales and what a stunning venue. I feel very lucky to be here today to make new connections and talk to others about #digital If you are here today, please head over to the CDPS stand in between the sessions to find out more about our services and how we can support you to deliver better public services. #Digidol24 #CDPS Keep an eye on our Centre for Digital Public Services / Canolfan Gwasanaethau Cyhoeddus Digidol channel for updates and information on our roundtable session (being live streamed today!)

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