EXUS

💡 Optimize Revenue Collection in Utilities 💡 Download our Best Practice Guide for actionable insights on improving both efficiency and customer experience 👉https://bit.ly/4eJRlfu #Utilities #RevenueManagement #DebtRecovery #CustomerExperience #EXUS

🚀 Optimize Your Collections with Machine Learning! 🚀 Discover how EXUS uses Machine Learning to prioritize call queues, enable skills-based routing, and cut costs in your collections process. Download our free guide now to learn more! 👉 https://bit.ly/3MZZgJ7 #MachineLearning #CollectionsOptimization #EXUS #DebtManagement #AI

Over the past three years, we've had the pleasure of organising our company-wide meet-ups, uniting our teams from across the globe. This year’s EXUS Meet-Up, held at Oxford University, was particularly special, as we celebrated our 35th anniversary! The theme Focus on What Matters, built around the pillars of Grow and Connect made this gathering truly impactful, successfully achieving its goal of bringing us closer together and inspiring continued growth. With engaging workshops and dynamic team-building activities, we emphasized both personal and collective growth, while reinforcing the bonds that drive our global teams and partnerships. This milestone was not only a celebration of our past achievements but a stepping stone toward an exciting future filled with new opportunities. Here’s to many more years of growing, connecting and excelling together! We are EXUS!           #EXUS35 #FocusOnWhatMatters #GrowAndConnect #OxfordMeetup

The detailed results of the 2024 Credit & Collections Industry Awards (Credit Connect UK) are in. So proud that in partnership with British Gas the judges felt that we have created the most successful collection outcomes: “- The partnership enhanced debt management and customer self-service, achieving a 140% increase in customer treatments, 39% reduction in days past due, and improved customer outcomes and efficiency. - This is clearly a strong partnership. - The partnership highlights noted increases in productivity for debt reduction, exceptional workflows and flexible arrangements. - There was a clear measured impact on what was achieved. - The judges liked the 10k self-serve payments taken via the portal. - This is a partnership which has a robust implementation of the inventory management system at scale.” https://lnkd.in/dDuksmGA

🚀 Unlock the Secrets of Effective Skip Tracing 🚀 Struggling to track down customers who’ve moved without a trace? Our latest article by Kosmas Samaras explores top strategies and tools for successful skip tracing in banking. Learn how specialized techniques can enhance your debt recovery and boost financial outcomes. Read more: 👉 https://bit.ly/3WMajtM #SkipTracing #DebtRecovery #Banking #Collections #CustomerManagement #exus

Excited to share our ongoing partnership with JAL Results LLC and the invaluable engagement from James Lee and the JAL Coaches, who have been pivotal in establishing our coaching programme at EXUS since 2022. This collaboration has enabled us to nurture internal coaches through continuous training from the JAL group, helping to scale our coaching programme across the company and fostering an environment where our people thrive. At EXUS, our Coaching Programme is a collaborative, goal-oriented process focused on personal and professional development. It involves a partnership between a coach and a coachee to enhance performance, achieve breakthrough goals, and promote holistic growth. Our approach is not about giving solutions or advice but guiding coachees to discover their own insights, strengths, and potential. We use techniques like active listening, questioning, and feedback to help coachees set goals, overcome challenges, and create growth plans. Ultimately, our coaching is about building a trust-based relationship and providing a safe space for open and honest growth conversations. In this post, our coachees share their personal experiences and how the programme has been invaluable for their growth. #Coaching #ProfessionalDevelopment #EXUS #JALConsulting #GrowthJourney  

At EXUS, we pride ourselves on partnering with our customers to enhance their debt collection results. We are excited to share that British Gas and EXUS collaboration was acknowledged as the “Best Technology Partnership (Collections)” at the recent Credit & Collections Industry Awards ! #debtcollection #CreditCollectindawards2024 #ccindawards2024 #winners

We are delighted to announce that Bayport Financial Services has joined forces with EXUS! Discover all the details in our full press release: https://bit.ly/3VY1X1W #Partnership #FinancialServices #Innovation #ExcitingNews

🌏 Discover insights and strategies for collections and recoveries professionals in Southeast Asia, highlighting industry trends and best practices. Access valuable insights from our colleague Huw Vaughan in our Best Practice Guide. Download it now! 👉🏻 https://bit.ly/3VPqXZg #SoutheastAsia #Collections #Recoveries #BestPracticeGuide

We are thrilled to announce that, in partnership with our client British Gas, we have been shortlisted as finalists in the Credit & Collections Industry Awards in the category of Best Technology Partnership (Collections)! Congratulations to all the other finalists! We look forward to joining everyone at the webinar awards ceremony. #CreditCollectionsAwards2024 #TechnologyPartnership #CreditAndCollections #Innovation #exus