FIREFISH’s cover photo
FIREFISH

FIREFISH

Market Research

Delivering the Competitive Edge our clients seek, powered by Humans, Culture and Data | Certified B Corp

About us

Competitive Edge comes from knowing your audience better than your competitors, having a fuller picture of the world, and being able to make smarter decisions, faster. As a strategic partner, we bring together intricately distilled human, data and cultural maps to get brands and businesses where they need to go with faster cut through, and greater confidence. Fusing technology with an instinctive understanding of human behaviour, a deeply immersive view of culture, and elegantly clear data science, this fuller picture gives our clients the edge they seek. We have offices in London & New York as well as a handpicked global partner network for a truly global reach, and a secret weapon in the form of emerging generation & family insight and strategy specialists, The Pineapple Lounge, within our Group. So, if you want to find your Competitive Edge, just get in touch.

Industry
Market Research
Company size
51-200 employees
Headquarters
London
Type
Privately Held
Founded
2000
Specialties
Insight, Communications, Customer Strategy, Innovation, Cultural Insight, Consultancy, Gen Z, Gen Alpha, Qualitative, Quantitative, Kids & Family, International, Global, Strategy, Advertising, Brand, Brand Purpose, Brand strategy, Audience insight, Brand development, Brand architecture, Brand audit, communications development, communications strategy, futures, sustainability, cultural strategy, data strategy, Human centred design, concept testing, Concept development, Positioning, Brand positioning, Semiotics, Product positioning, NPD, Service development, Service positioning, Research, Consumer Research, and Strategic Insight

Locations

Employees at FIREFISH

Updates

  • WEBINAR ALERT: We are launching our new Cultural Strategy whitepaper, "Treat Culture & The Future of Adult Pleasure" on 6th March at 2pm (GMT) Here how Treat Culture is shaping how a new generation thinks about pleasure, status and luxury and what that means for brands like yours. The live session will close out with a Live Q&A where you can ask Susie Hogarth, Head of Cultural Strategy and Sam Buckley, Head of Brand Strategy, your burning question. All the details and sign-up info below. We can't wait to share it with you. #mrx #humanbrands #adultpleasure #genzmarketing #culturalstrategy

    View organization page for FIREFISH

    4,547 followers

    THE FUTURE OF PLEASURE IS HERE: IS YOUR BRAND READY?   Young people are splurging more than ever, even as the economy stagnates, but is this just another "lipstick effect" or something far bigger?   Join Firefish on Thursday 6th March @ 2pm (GMT) for our Cultural Strategy webinar, where we’ll unpack our latest report on ‘Treat Culture & The Future of Pleasure’. In this report, we have gone deep - combining semiotic analysis, global data, and exclusive insights from Kyla Scanlon (the internet’s favourite economist) to decode this fundamental shift in how a new generation thinks about pleasure, status, and luxury - and will be telling you all about what it means for brands like yours. Expect to get insights on: - How the ‘Little Treats’ trend will evolve in 2025 & beyond - Why Gen Z are the ultimate ‘treaters’ and what they expect from brands - The rise of ‘maximising the moment’ & the new hedonism - The democratisation of luxury & the future of premium shopping - How brands can successfully leverage the new treating mindset If that’s not enough, we will be rounding out with a live Q&A session where you can ask Susie Hogarth, Head of Cultural Strategy; and Sam Buckley, Head of Brand Strategy, your burning question. What are you waiting for? Sign up now using the 'View Event' button. Can’t join us live? Don’t worry. We will be sending out the recording and the full whitepaper after the event, so sign up anyway you get it all straight to your inbox.  

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  • Get your entries in for the #ARFOgilvys award people! Our very own multi-award-winning-advertising-research-(and-in-fact-all-other-kinds-of-research) GURU Katrina Skwarek will be revealing the secrets of success here👇 #mrx #humanstrategy #advertising

    From driving business growth to gaining industry-wide recognition, it’s no secret that winning an #ARFOgilvys Award sets you apart in the industry. Join us on April 9 as past winners reveal the secrets behind their success. The call for submissions is just around the corner, don't miss this chance to gain exclusive insights! bit.ly/ARF040925

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  • FIREFISH reposted this

    As we know, our wonderful researchers wear many hats —moderator, analyst, consultant, and more. Our Stream A room finishes with ‘Al in research: evolving from researcher to strategic advisor’ exploring how Al is reshaping the researcher-client dynamic, breaking free from process constraints and positioning researchers as trusted advisors. Daniel Rose and Richard Owen from FIREFISH and Dylan Brownsword from Bumble Inc. showed how Al can help companies with limited resources deliver high-quality qualitative research and build strategic partnerships. Reiterating that there is still a very vital role for humans, keeping everything that requires a human touch - very human, and combining this with AI for other processes, gives great and valuable strategic insight. Democratising the strategic value of Qual, so everyone can access the brains of the industry. #MRSlive

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  • View organization page for FIREFISH

    4,547 followers

    Will we see you at Market Research Society (MRS) Annual Conference tomorrow? You will hear how Firefish uses its AI-powered approaches to get clients the insight they need to make decisions quickly - not just because it is fast but because it is combined with deep, human and strategic brand thinking that the C-Suite believe in. Seek out Daniel Rose, Jem Fawcus or Richard Owen (once he gets off-stage) to learn more. #mrx #humanbrands #HumanAI

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  • FIREFISH reposted this

    View profile for Martyn Hill

    On holiday...new job loading in 12 days. Please wait...

    TREAT YO'SELF! If you don't, then you are going to miss out on understanding how Treat Culture has become a macro-trend that isn't going anywhere anytime soon and what your brand can do to leverage this mindset. Sign up below even if the time doesn't work for you, as you will get sent the report after. https://lnkd.in/ecZR7Zk4 #mrx #treatculture #treatyoself

    View organization page for FIREFISH

    4,547 followers

    THE FUTURE OF PLEASURE IS HERE: IS YOUR BRAND READY?   Young people are splurging more than ever, even as the economy stagnates, but is this just another "lipstick effect" or something far bigger?   Join Firefish on Thursday 6th March @ 2pm (GMT) for our Cultural Strategy webinar, where we’ll unpack our latest report on ‘Treat Culture & The Future of Pleasure’. In this report, we have gone deep - combining semiotic analysis, global data, and exclusive insights from Kyla Scanlon (the internet’s favourite economist) to decode this fundamental shift in how a new generation thinks about pleasure, status, and luxury - and will be telling you all about what it means for brands like yours. Expect to get insights on: - How the ‘Little Treats’ trend will evolve in 2025 & beyond - Why Gen Z are the ultimate ‘treaters’ and what they expect from brands - The rise of ‘maximising the moment’ & the new hedonism - The democratisation of luxury & the future of premium shopping - How brands can successfully leverage the new treating mindset If that’s not enough, we will be rounding out with a live Q&A session where you can ask Susie Hogarth, Head of Cultural Strategy; and Sam Buckley, Head of Brand Strategy, your burning question. What are you waiting for? Sign up now using the 'View Event' button. Can’t join us live? Don’t worry. We will be sending out the recording and the full whitepaper after the event, so sign up anyway you get it all straight to your inbox.  

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  • Welcome to the team, Michelangelo Palmisano! We are delighted to have you with us as a Senior Research Executive in our London team. Mickey joins us with a background in psychology and a wealth of experience in family research. He also has a passion for all things gaming, currently playing the new DLC for No Man's Sky, so feel free to say hi and ask him for his player ID if you want a new community player. #mrx #humanbrands

    • picture of mickey palmisano announcing his arrival at firefish as a senior research executive in london
  • FINAL CALL FOR TREATS! Well, to join our Treat Culture & The Future of Adult Pleasure webinar, that is. Come and hear how this enduring macro trend is changing the way people think, feel and act...and what your brand can do to leverage this new treating mindset. Our new report - which has gone deep, combining semiotic analysis, global data, and exclusive insights from Kyla Scanlon (the internet’s favourite economist) to decode this transformation - will be unpacked in detail and all those that sign up will get sent a copy of it after the session. So what are you waiting for...TREAT YO'SELF to a dopamine-fuelled session this Thursday at 2pm (GMT). https://lnkd.in/e3QyMj-P

    View organization page for FIREFISH

    4,547 followers

    THE FUTURE OF PLEASURE IS HERE: IS YOUR BRAND READY?   Young people are splurging more than ever, even as the economy stagnates, but is this just another "lipstick effect" or something far bigger?   Join Firefish on Thursday 6th March @ 2pm (GMT) for our Cultural Strategy webinar, where we’ll unpack our latest report on ‘Treat Culture & The Future of Pleasure’. In this report, we have gone deep - combining semiotic analysis, global data, and exclusive insights from Kyla Scanlon (the internet’s favourite economist) to decode this fundamental shift in how a new generation thinks about pleasure, status, and luxury - and will be telling you all about what it means for brands like yours. Expect to get insights on: - How the ‘Little Treats’ trend will evolve in 2025 & beyond - Why Gen Z are the ultimate ‘treaters’ and what they expect from brands - The rise of ‘maximising the moment’ & the new hedonism - The democratisation of luxury & the future of premium shopping - How brands can successfully leverage the new treating mindset If that’s not enough, we will be rounding out with a live Q&A session where you can ask Susie Hogarth, Head of Cultural Strategy; and Sam Buckley, Head of Brand Strategy, your burning question. What are you waiting for? Sign up now using the 'View Event' button. Can’t join us live? Don’t worry. We will be sending out the recording and the full whitepaper after the event, so sign up anyway you get it all straight to your inbox.  

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  • FIREFISH reposted this

    View profile for Daniel Rose

    UK Managing Director at FIREFISH

    “If I had asked people what they want, they would have said faster horses” This (almost certainly apocryphal) quote from Henry Ford is often used to discredit market research. And it’s pretty convincing, because it’s probably true. People’s opinions, taken at face value, can be at best confusing and at worst misleading. We’re terrible at knowing what we think and why we think it. We’re terrible at predicting our own behaviour. And we’re particularly terrible at being able to envisage the future. So what’s the point in market research? Well that all boils down to how you see the job of the market researcher. If their job is to facilitate conversations with your target audience, there is zero point to them. With all the recent advances in technology, you can be talking to your target audience all day if you like from the comfort of your swanky new kitchen extension. But that’s not the job of the market researcher. Our job is not to champion the importance of listening to what people say, but to understand which bits of what people say are important. Because the underlying need from businesses to stay connected to everyday people is real. They NEED to know whether their new idea is going to fly or not. They NEED to know how the world is going to evolve over the next 10 years and how their business will have to fit into it. The problem is not that market research is not needed, the problem is that a lot of it is still based on the misconception that it’s all about asking people’s opinions and then summarising what they said. Last year we launched QualifyAI, our AI powered qual platform, and created a hybrid model whereby humans do the thinking and consultancy and AI does the fieldwork and summarising. It’s been our fastest growing new product launch ever, adopted almost overnight by some of our biggest clients. The evidence for the ongoing need for market researchers is pretty clear to me. Opinions alone are not enough. I’ll be talking more about the emergence of AI and how it’s affecting the role of researchers at the Market Research Society (MRS) conference this year alongside industry visionaries Dylan Brownsword of Bumble Inc. and our very own Richard Owen. Come and check it out. #mrx #ai #humanbrands

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