Full Circle Continuous Improvement

Innovating for a Seamless EV Charging Experience As the EV market grows, forward-thinking Charge Point Operators (CPOs) are exploring ways to enhance the driver experience while embracing sustainability. At Full Circle CI, we're really excited by innovations we're seeing in the field: - Wind-powered charging stations - Energy storage using repurposed EV batteries - Solar-powered charging points - Low-carbon concrete for installations - Eco-friendly materials in charging infrastructure These initiatives showcase the industry's potential for creative problem-solving. But implementing such changes effectively requires more than just technology; it needs a people-centred approach to continuous improvement. That's where our expertise comes in. We help CPOs: - Align teams around a vision for seamless, sustainable charging - Empower staff to innovate and problem-solve - Implement Lean and Six Sigma tools to optimise operations - Create a culture of continuous improvement And what will the result look like?  A better experience for EV drivers, increased charger utilisaton, and teams equipped to lead in a rapidly evolving industry. Our upcoming white paper 'Plugging Into The Future' (launching October 24th) explores how CPOs can leverage continuous improvement principles to navigate industry changes, enhance the EV driver journey, and implement innovative solutions effectively. If you are a CPO who are ready to charge up your operations, why not contact one of our team to find out how we can help you and your team innovate for the future of EV charging. #EVCharging #SustainableInnovation #CPOSuccess #ContinuousImprovement #GreenMobility

Episode 80: Liz Allan and Edmund King – EVs, Safety, and the Future of Driving. Liz Allan speaks to Edmund King OBE, President of the AA, who is not just a luminary in the world of transportation but also a champion for driver safety and education. Edmund has led the AA for over a decade and a half, and his tenure has been marked through his commitment to improving the driving experience for everyone. With a background as a visiting professor of transport and a participant in every Greenfleet EV rally, his expertise and insights are a driving force in the industry. https://lnkd.in/eEFNDp89 #ElectricVehicles #RoadSafety #FutureOfDriving #EVInnovation #SustainableTransport

The Power of Personalisation in EV Charging: A Game-Changer for Charge Point Operators At Full Circle CI, our extensive research into the EV driver experience has revealed fascinating insights about the impact of personalisation on customer satisfaction and loyalty in the EV charging sector. Our forthcoming white paper, "Plugging Into The Future," delves deep into this crucial aspect of the EV driver journey. Key areas we'll be addressing: • How tailored pricing models can boost customer retention • The importance of user-friendly interfaces and clear, real-time information about charger availability and status • The future of EV charging: adaptive apps that learn and anticipate user preferences But personalisation is just the beginning. Our research also sheds light on: • The vital role of empowered CPO teams in elevating the charging experience • Strategies for fostering trust between CPOs and EV drivers • The direct link between improving the customer journey and increasing charger utilisation rates As we approach the release of "Plugging Into The Future" on 24th October, we invite Charge Point Operators to reflect on their current offerings. How could you enhance personalisation in your services? What strategies could you implement to better meet the diverse needs of EV drivers? We're excited to share our ground-breaking insights that will help shape the future of EV charging in the UK. By working together, we can create a more user-centric, efficient, and satisfying charging experience for all EV drivers while boosting charger utilisation and customer loyalty for charge point operators. If you want to be the first to receive a copy of “Plugging Into The Future”, please click the link. https://lnkd.in/e88iNCBG

Predictive Maintenance - Powering the Future of CPO Excellence As electric vehicles quietly revolutionise our roads, Charge Point Operators (CPOs) face a new challenge: keeping pace with the silent surge of electrons powering our journeys. In this landscape of electrons and innovation, one approach stands out as a beacon of operational brilliance - predictive maintenance. The Power of Prediction Predictive maintenance isn't just about fixing problems; it's about preventing them before they occur.  By leveraging advanced AI algorithms and real-time data analysis, CPOs can: Anticipate potential charger failures Schedule maintenance at optimal times Reduce unexpected downtime Extend the lifespan of charging equipment Continuous Improvement in Action At its core, predictive maintenance is a prime example of a continuous improvement philosophy. It embodies critical Lean and Six Sigma principles: Data-driven decision making Proactive problem-solving Waste reduction Process optimisation The AI Evolution Recent advancements in AI have supercharged predictive maintenance capabilities. Machine learning models can now: Detect subtle performance anomalies Predict failure probabilities with increasing accuracy Recommend optimal maintenance schedules Continuously learn and improve from new data ROI for CPOs Implementing predictive maintenance isn't just about avoiding breakdowns; it's a strategic investment in your network's future.  Benefits include: Increased charger uptime and availability Enhanced user satisfaction and trust Optimised resource allocation Reduced long-term maintenance costs Looking Ahead With new regulations on the horizon (like the UK's upcoming iterations of the UK Charge Point Regulations in November), predictive maintenance will play a crucial role in helping CPOs meet and exceed operational standards. Are you ready to embrace the predictive maintenance revolution? If so, let’s discuss how this approach can help you transform your operations and drive long-term success in the EV charging landscape. And this is just the beginning! With our deep roots in continuous improvement, we have so much more up our sleeve. Don't miss our upcoming "Plugging into the Future" white paper launching on October 24th. Sign up now to be the first to unlock insights that will reshape the EV charging industry: https://lnkd.in/e88iNCBG #EVCharging #PredictiveMaintenance #CPOSuccess #EVRegulations #ContinuousImprovement

The Hidden Impact of User Experience in EV Charging Many Charge Point Operators (CPOs) underestimate how user experience affects their bottom line and charge point utilisation. At Full Circle CI, we've found that poor user experience can lead to: ⚡ Decreased charger utilisation ⚡ Negative word-of-mouth ⚡ Reduced revenue ⚡ Potential loss of market share On the flip side, enhancing user experience can: ⚡ Boost customer satisfaction and loyalty ⚡ Increase charger utilisation ⚡ Improve operational efficiency ⚡ Drive long-term growth Are you leveraging user experience to its full potential? Discover how to enhance your user experience, boost your revenue, and empower your team to deliver exceptional EV charging experiences in our upcoming white paper, 'Plugging Into The Future.' Launch date: October 24th! https://lnkd.in/e88iNCBG #EVCharging #UserExperience #CPOSuccess #ChargerUtilisation #CustomerSatisfaction

Episode 110: Liz Allan and Kirsty Robinson – VR Technology and Sustainable Vehicle Wrapping. Liz Allan speaks to Kirsty Robinson, Business Development Manager from Stewart Signs Limited. They discuss how Stewart Signs leads the way in sustainable vehicle livery, working with clients from Oxford City Council to Transport for London. Kirsty explains the importance of environmentally friendly materials, how Stewart Signs supports electric vehicle fleets, and the company’s involvement in the Greenfleet EV Rally. They also discuss the innovative use of technology, such as VR design tools and recyclable materials, showing how livery can enhance branding and sustainability efforts across sectors. Watch or Listen here: https://lnkd.in/ebFqz5i5 #ElectricEvolutionPodcast #SustainableLivery #VRTech #EVFleets #Greenfleet #VehicleBranding #SustainableTransport #EcoFriendlySolutions

EV Charging Myth Busters: Common misconceptions about CPO operations debunked! Myth: More chargers always mean more revenue.                                Truth: Strategic placement trumps quantity Myth: EV drivers only care about speed.                                              Truth: Reliability and user experience are equally crucial Myth: Set-and-forget pricing is sufficient.                                         Truth: Dynamic pricing models significantly boost utilisation Get ready for more myth-busting insights in our upcoming white paper, 'Plugging Into The Future,' launching on October 24th! https://lnkd.in/e88iNCBG #EVCharging #CPOSuccess #EVMythsDebunked #CustomerExperience #DynamicPricing

"New on the blog: 'The Cost of Complacency: Why CPOs Can't Afford to Ignore Continuous Improvement' In this critical analysis, we explore: The hidden costs of maintaining the status quo How rapid industry changes can leave static CPOs behind Case studies of CPOs who failed to adapt - and those who thrived through CI The compounding benefits of small, consistent improvements How to build a culture of innovation and continuous improvement Read now to understand why complacency is the biggest threat to your CPO's future: https://lnkd.in/eWUeiX7d #EVCharging #ContinuousImprovement #CPOSuccess #BusinessGrowth #Innovation

Episode 110: Liz Allan and Kirsty Robinson – VR Technology and Sustainable Vehicle Wrapping. Liz Allan speaks to Kirsty Robinson, Business Development Manager from Stewart Signs. They discuss how Stewart Signs leads the way in sustainable vehicle livery, working with clients from Oxford City Council to Transport for London. Kirsty explains the importance of environmentally friendly materials, how Stewart Signs supports electric vehicle fleets, and the company’s involvement in the Greenfleet EV Rally. They also discuss the innovative use of technology, such as VR design tools and recyclable materials, showing how livery can enhance branding and sustainability efforts across sectors. Listen or Watch here: https://lnkd.in/ebFqz5i5 #ElectricEvolutionPodcast #SustainableLivery #VRTech #EVFleets #Greenfleet #VehicleBranding #SustainableTransport #EcoFriendlySolutions

One week to go! Our white paper 'Plugging Into The Future' will be your roadmap to industry leadership. What to expect: 🔌 Comprehensive analysis of EV driver behaviours and preferences 🔌 Strategies to boost charger utilisation by up to 40% 🔌 Tactics to enhance customer satisfaction and loyalty 🔌 Methods to optimise operational efficiency using Lean Six Sigma 🔌 Tools for anticipating and adapting to industry trends Don't let your competition get ahead. Be ready to revolutionise your CPO operations on October 24th. #EVCharging #CPOSuccess #CustomerSatisfaction #LeanSixSigma #IndustryLeadership