Gamma

#GammaPartners, looking forward to the weekend? Or putting those insights from #Gammaverse into action? 📈💡 We want to take one more opportunity to thank everyone who joined us or supported us in any way. The Partner Follow-up Guide and video sessions are available for you to catch up or recap. Reach out to your Business Development Manager if these haven't landed in your inbox yet. We also couldn’t refrain from creating a highlight reel of the day 👇. Can you spot yourself? 👀 #channelpartners #businessevent #goodtogether

It’s been a week since Gammaverse and we are still blown away by the amazing feedback. It was a joint effort, with the tremendous support from our sponsors, the entire Gamma group teams, our speakers, and the participation of our valued partners all coalescing into an amazing experience. But don’t take our word for it, your feedback on LinkedIn and our event social wall speaks for itself. 💬 Speaking of which, we have chosen our two favourite posts (trust us, this was difficult!) and will be sending out Experience prize vouchers to the winners later today (so well done!). Thank you to everyone who shared your favourite insights, takeaways, pictures, videos and experiences from the day—we loved them! 💜 Want to see if your post or video made it on the Wall? Check it out before it expires: https://lnkd.in/ebUdRsUv. #Gammaverse #UCaaS #BusinessCommunications #GoodTogether

Heard of the ‘hero narrative’ in Customer Experience (CX)? 🦸🦸♂️ That exceptional, one-off customer service act that is difficult to maintain – as we approach 2025, is the hero narrative dead? 🤔 That’s what our specialists, Thomas Joseph Kharchi and Owen Davies, discuss on the latest episode of the CX Podcast. Together, they share insights on how businesses can deliver consistent, repeatable CX with less focus on individual heroics and more emphasis on reliable systems to deliver high-quality service. Every time. Check the teaser below 👇and catch the full episode on our YouTube channel: https://lnkd.in/ewwvjms3 ⚡ And gain further insights from our Epic CX report: https://lnkd.in/eePq3azg. #CX #CustomerExperience #CustomerService #NCSW

‘There is problem with your latest bill, provide payment details please. Failure to pay will mean account TERMINATION.’ ❗ Something doesn’t seem right about that communication, does it? You guessed it, it’s phishing - the cyber threat that keeps biting. But there is a way to stay on top of it. Keeping a continuous cycle of security awareness keeps your teams sharp and ready to tackle phishing head-on. 🔄 We explore this further in our latest article, which demonstrates the power of ongoing education, realistic simulations and quick reporting for businesses to stay ahead of the cyber criminals. 🔗 https://lnkd.in/evu8WMbR. #CyberSecurity #Phishing #CyberSecurityAwarenessMonth #InfoSec

#GoodTogether means looking out for our communities and supporting others. That includes our animal friends too, as shown by our Spanish colleagues at Gamma Comunicaciones last week, supporting the dogs of the local Granollers shelter. 🐕 Thanks to the generosity and commitment of our incredible team, we have collected food, blankets, toys and cleaning products to improve the day-to-day life of our little furry friends. 🐶 We couldn't be more grateful for everyone's involvement. 💜 #animalcharity #dogcharity #animalwelfare

And that’s a wrap on #Gammaverse! 🙌 From the strength of business relationships to providing extra value to the customer, today’s special sessions posed the question – how can our partners overcome evolving technology? 🤔 Fear not! We have the answers, and we’re giving YOU the access. 👍 Catch up on our sessions and extra exclusive content, available to watch on-demand soon! We want to thank everybody who joined us- we hope you had as much fun as we did! 😃 #channel #partners #thankyou

This afternoon has delivered some great insights for our partners at #Gammaverse! ⚡ Holly Sharp hosted a fireside chat with Lister Unified Communications’ Tom B., Candio’s Tom Chedham, GHM Communications’s Neil McManus and our own Rob Kittler, to hear on how partners expanded their revenue streams with Gamma’s new portfolio additions. 🔌 We then heard from Dom Black from Cavell and Gamma’s CMPO, Chris Wade, on why businesses are rethinking their legacy technology and making changes NOW. Chris followed that up with a chat with BT Business' Henry Bohannon about the implications of the digital switch-off and how partners can turn this massive industry change into potential opportunities for growth. 🚀 After the break, Gamma’s CEO, Andrew Belshaw, took us through the progress made in the last 12 months and how our strategic vision will open new opportunities for our partners. Gamma’s CTO Colin Lees then shared his progress to date since joining in January, and how the Millennium Falcon inspired a whole galaxy (or technology department). 🌟 Our Marketing Director, Andrea Herbert, gave a fantastic session which explored beyond the surface of Gamma’s new brand identity and how the meaning behind the ‘fluffy purple dog’ – our relationships - can propel our partners’ businesses forward. 🎤 And last but certainly not least – our final keynote speaker, Jason Fox, delivered a rousing talk about his experiences in the military and shared a recent story of a hostage situation, and how he managed to successfully overcome the challenges faced. Our partners also loved hearing his insights from the Q&A, hosted by Gamma’s Channel Sales Director, Andy Smethurst. Backstage, we've also been getting into the minds of our keynote speakers, partners, sponsors, and solution experts to keep powering the Gammaverse! #channelpartners #BusinessCommunications #Technology

What a morning it’s been at Gammaverse! 🤩 Unable to attend in person? Here’s a snapshot of what’s gone down: ⚡ John Murphy, Managing Director—Gamma Business, kicked off the day with powerful insights into Webex, the latest addition to our UCaaS portfolio, plus the wealth of choice and revenue possibilities that are now available to partners including iPECS and FUSION IoT. 🎤 Up next was our first keynote speaker, Dr Charlotte A., who shared the fascinating results from the recent study of 800 businesses on the strength of relationships and the FIVE key ingredients to a strong partnership, within and outside of business. And we couldn't agree more! 🌍 The World of Unified Communications came to Gammaverse next with our exclusive panel session on the growing opportunities in the UCaaS space and the need for choice in the market. Featuring a cavalcade of experts: Microsoft’s Gareth Bleasdale, Cisco’s DP Venkatesh, Ericsson-LG Enterprise’s Ahed Alkhatib and our own Richard James; it was an insightful discussion on the ways our partners can help their customers decide which UCaaS solution is best for them. 👨🔬 Our Experience Zone has kept our in-person guests busy during lunch with insights into the latest tools and technology in the market. Rest assured, you can catch up with the sessions once we have wrapped up! #channelpartners #BusinessCommunications #UCaaS #GoodTogether

For Gammaverse, our exceptional sponsors have once again joined forces to show their support for our Gamma Business partners. 🙌 A big thank you to BT Wholesale, Virgin Media Business, Poly, Dubber, PXC, Akixi, Yealink, Cirrus Connects, Anvil Software Solutions, Cisco, Three UK and CSG. 🙏 Our morning sessions are in full swing! Unable to join us? Don’t worry, you can watch the sessions on demand. Once we've wrapped, we'll showcase them on a dedicated page so you can enjoy all of the insights from this year's event at whatever time suits you! #sponsors #BusinessCommunications #Gammaverse

#Gammapartners – the day has arrived! 🙌 Gammaverse 2024 at the Queen Elizabeth II Conference Centre is about to start and we are looking forward to welcoming our valued channel partners! We have a BURSTING agenda today and will be providing summaries throughout – but here’s a sneak peek behind the scenes from the venue and our Experience Zone, where our guests will be engaging with our teams, solutions experts and sponsors. Not long now - stay tuned for more updates here! #GammaBusiness #channelpartner #businessevent