Sona (getsona.com)

We’re thrilled to announce that we’re a Headline Partner for one of the most anticipated events in Hospitality – the Peach 20/20 Leader’s Summit! This year’s summit will feature an unparalleled lineup of speakers to explore the challenges and opportunities for growth and innovation in an increasingly competitive landscape. We’re also proud to celebrate the industry’s trailblazers with the prestigious Hero & Icon Awards. As sponsors of the Emerging Brand Award, we wish all the outstanding nominees the very best of luck! Brother Marcus buns from home Chopstix Group Fatto a Mano Pizza Lina Stores Madre Roasters Roti King Bakery LLC WatchHouse #Peach2020 #hospitalityindustry #hospitality

📣 𝗡𝗶𝗰𝗼𝗹𝗮 𝗖𝗹𝗮𝗿𝗸, 𝗣𝗲𝗼𝗽𝗹𝗲 𝗣𝗮𝗿𝘁𝗻𝗲𝗿 𝗮𝘁 Insomnia Cookies UK, 𝗶𝘀 𝗷𝗼𝗶𝗻𝗶𝗻𝗴 𝗼𝘂𝗿 𝗻𝗲𝘅𝘁 𝘄𝗲𝗯𝗶𝗻𝗮𝗿! With over two decades of experience building high-performing teams for major brands like KFC and Krispy Kreme, Nicola Clark has consistently championed a people-first approach that delivers sustainable results and maximises team potential. She’ll share insights into maintaining a positive culture throughout growth, as well as the operational strategies and tech stack that have proven essential in her successful scale-up experiences. Together with our VP of Hospitality, Paul Watson, they will cover: ➡️ Building and maintaining a positive culture while growing the team 5x ➡️ Retaining talented team members in a fast-paced environment ➡️ Selecting the right tech stack to support Insomnia Cookies' rapid expansion Register to ask Nicola your questions, interact with other Hospitality leaders, and gain the competitive advantage! 📌 Save your seat here: https://hubs.ly/Q02Xq0Cv0

📣 𝗖𝗮𝗹𝗹𝗶𝗻𝗴 𝗮𝗹𝗹 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗮𝗻𝗱 𝗜𝗧 𝗟𝗲𝗮𝗱𝗲𝗿𝘀 𝗶𝗻 𝗦𝗼𝗰𝗶𝗮𝗹 𝗖𝗮𝗿𝗲 📣 We’re excited to launch our latest survey, '2025 Vision: How IT Leaders Will Align Staff, Care Delivery, and Technology'. This is a chance for you to share your insights and join an exclusive community of tech leaders dedicated to transforming tech in Social Care. By participating, you’ll gain: 📒 Access to early, highly-regarded sector research ✉️ Invitations to private events and networking opportunities 🎁 A £50 donation to the The Care Workers' Charity on us, as a thank-you! If you’re ready to shape the future of Social Care tech, we’d love to hear from you! 𝗖𝗼𝗺𝗽𝗹𝗲𝘁𝗲 𝘁𝗵𝗲 𝘀𝘂𝗿𝘃𝗲𝘆 𝗵𝗲𝗿𝗲 ⬇️ https://hubs.la/Q02X4WVT0

The Sona team is counting down the days to this year's #HOSPACE! ✨ We couldn't be more excited to join HOSPA's annual conference for senior Hospitality professionals at The Royal Lancaster, in London on the 14th of November. 🎙️ Ben Dixon, our CTO and Co-Founder, will be speaking on the day at 4pm about "What is the real next step in AI for Hospitality?" Join him for a deep dive into what AI-driven opportunities really look like for Hospitality leaders! He'll then be available at the Sona stand to answer any tech related questions. Come and chat to our team - Nathan Key and Paul Watson will also be present to help. ➡️ If you're not able to make it, our team of WFM and AI experts will be providing free Scheduling & Forecasting Checks to discuss the alignment of resources to service needs. They can help you unlock new revenue or operational opportunities within your existing locations and resources, and discuss with you potential, practical next steps to get ahead in 2025. Find out more here: https://hubs.la/Q02WXv8q0

𝗕𝘂𝗱𝗴𝗲𝘁 𝘂𝗽𝗱𝗮𝘁𝗲: 𝗞𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀 𝗳𝗼𝗿 𝗳𝗿𝗼𝗻𝘁𝗹𝗶𝗻𝗲 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 With the latest budget news, here are the main points likely to impact frontline businesses: 1️⃣ 𝗪𝗮𝗴𝗲 𝗰𝗵𝗮𝗻𝗴𝗲𝘀: National Living Wage will increase — from £11.44 to £12.21 in April 2025 for those 21+. This is a 6.7% increase that raises payroll costs in a sector where many employees work on an hourly basis. 2️⃣ 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗿 𝗡𝗜𝗖 𝗰𝗵𝗮𝗻𝗴𝗲: Employer National Insurance Contributions will rise by 1.2 points to 15%, and the threshold for paying NICs drops from £9,100 to £5,000.  3️⃣ 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗿𝗮𝘁𝗲𝘀: From April 2025, the business rates relief will decrease from 75% to 45%, with a maximum relief of £110,000 available to claim. The government also mentioned a review with deeper reforms being postponed to 2026-2027. 𝗜𝗻 𝗺𝗼𝗺𝗲𝗻𝘁𝘀 𝗼𝗳 𝗵𝗶𝗴𝗵 𝘂𝗻𝗰𝗲𝗿𝘁𝗮𝗶𝗻𝘁𝘆, 𝗺𝗮𝗸𝗶𝗻𝗴 𝘁𝗵𝗲 𝗺𝗼𝘀𝘁 𝗼𝗳 𝘄𝗵𝗮𝘁 𝘆𝗼𝘂 𝗮𝗹𝗿𝗲𝗮𝗱𝘆 𝗵𝗮𝘃𝗲 𝗰𝗼𝘂𝗹𝗱 𝗯𝗲 𝘁𝗵𝗲 𝗺𝗲𝗮𝗻𝘀 𝘁𝗼 𝘄𝗲𝗮𝘁𝗵𝗲𝗿 𝘁𝗵𝗲𝘀𝗲 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀. Working on a strategy where main growth levers - people and productivity - are optimised to balance the increase in operational costs may be the secret to success. It will come down to minimising operational inefficiencies and capturing more revenue opportunities to increase EBITDA or alleviate cost pressures. Over the course of the next few weeks, our team of WFM and AI experts will be providing free Scheduling & Forecasting Checks to discuss the alignment of resources to service needs.  ➡️ Our experts can help you unlock new revenue or operational opportunities within your existing locations and resources, and discuss with you potential, practical next steps to get ahead in 2025. Find out more here: https://lnkd.in/ehdBhNHw

Insomnia Cookies has built a loyal customer base in Manchester and Sheffield, but for 2025 they've set their sights on an even more ambitious expansion. ✨ Rapid growth of this kind, however, takes a strong culture to ensure success. We've invited Nicola Clark their People Partner and ex-KFC and Krispy Kreme culture expert, to join our VP of Hospitality, Paul Watson, for a conversation on: 🍪 𝗧𝗲𝗰𝗵, 𝘁𝗮𝗹𝗲𝗻𝘁, 𝗮𝗻𝗱 𝘁𝗲𝗮𝗺𝘄𝗼𝗿𝗸: 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀 𝘁𝗵𝗮𝘁 𝗳𝘂𝗲𝗹𝗹𝗲𝗱 𝘁𝗵𝗲 𝗜𝗻𝘀𝗼𝗺𝗻𝗶𝗮 𝗖𝗼𝗼𝗸𝗶𝗲𝘀 𝗿𝗮𝗽𝗶𝗱 𝗲𝘅𝗽𝗮𝗻𝘀𝗶𝗼𝗻 📅 𝗪𝗲𝗱𝗻𝗲𝘀𝗱𝗮𝘆, 𝟮𝟬𝘁𝗵 𝗼𝗳 𝗡𝗼𝘃𝗲𝗺𝗯𝗲𝗿 ⏰ 𝟭𝟮𝗣𝗠 (𝗚𝗠𝗧) Register for the webinar here: https://hubs.la/Q02W6dSW0

📌 𝗛𝗼𝘄 𝗰𝗮𝗻 𝗔𝗜 𝗮𝗻𝗱 𝘁𝗲𝗰𝗵 𝗴𝗶𝘃𝗲 𝗽𝗿𝗼𝘃𝗶𝗱𝗲𝗿𝘀 𝗺𝗼𝗿𝗲 𝘁𝗶𝗺𝗲 𝘁𝗼 𝗱𝗲𝗹𝗶𝘃𝗲𝗿 𝗲𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝘁 𝗰𝗮𝗿𝗲? Our newest report is here, The Big Opportunity (Special AI Edition) Grab your copy to uncover: 💻 The AI Openness Hierarchy: We’ve analysed how different job roles within Social Care are embracing AI 📈 Who benefits from AI the most? 💡Practical steps to combat fear of change amongst staff members ⬇️ 𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱 𝘁𝗵𝗲 𝗿𝗲𝗽𝗼𝗿𝘁 𝗯𝗲𝗹𝗼𝘄 𝘁𝗼 𝗹𝗲𝗮𝗿𝗻 𝗺𝗼𝗿𝗲! https://hubs.la/Q02VCsmM0

📣 This is the final call to register for our webinar today at 12pm: The KPIs & strategies that drive a high performance People culture. Together with Steve Rockey, Craig Prentice and Paul Watson, we'll be covering: 📍 The steps followed by The PIG Hotels to build a successful people culture 🌟 How to spot, support, and retain rising stars 💻 Using technology to balance revenue goals with team satisfaction Join us for an opportunity to discuss the latest trends and innovations with our expert panel! ➡️ https://hubs.la/Q02VklwW0 PS: Every attendee today will receive a coffee & biscotti pack - our treat! 🍫

✨ 𝗛𝗲𝘀𝗹𝗲𝘆 𝗚𝗿𝗼𝘂𝗽 𝗶𝘀 𝗼𝗳𝗳𝗶𝗰𝗶𝗮𝗹𝗹𝘆 𝗼𝗻-𝘁𝗿𝗮𝗰𝗸 𝘁𝗼 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁 𝘁𝗵𝗲𝗶𝗿 𝗻𝗲𝘄 𝗦𝗰𝗵𝗲𝗱𝘂𝗹𝗶𝗻𝗴, 𝗛𝗥, 𝗖𝗼𝗺𝗺𝘀, 𝗮𝗻𝗱 𝗣𝗮𝘆𝗿𝗼𝗹𝗹 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻! ✨ We are very excited to announce that Hesley Group is getting ready to implement Sona’s end-to-end workforce management platform. 💚 For over 45 years, Hesley Group has provided specialist care, support and education for people with complex care needs. They’re committed to bringing together individually tailored support, learning opportunities and clinical expertise in order to give people the skills and confidence they need to be who they want to be. They provide this exceptional level of service across 10 unique locations. From the hands-on daily interaction of their frontline care professionals, to those behind the scene that make it all happen, everyone at Hesley Group has an integral part to play. 💬 When asked why they chose Sona, Andrew Mason, Director of People and Culture said: "𝗪𝗲 𝗮𝗿𝗲 𝗱𝗲𝗹𝗶𝗴𝗵𝘁𝗲𝗱 𝘁𝗼 𝗮𝗻𝗻𝗼𝘂𝗻𝗰𝗲 𝗼𝘂𝗿 𝗽𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽 𝘄𝗶𝘁𝗵 𝗦𝗼𝗻𝗮 𝗮𝘀 𝗮 𝗸𝗲𝘆 𝗱𝗿𝗶𝘃𝗲𝗿 𝗯𝗲𝗵𝗶𝗻𝗱 𝗼𝘂𝗿 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗰𝗵𝗮𝗻𝗴𝗲 𝗽𝗿𝗼𝗴𝗿𝗮𝗺𝗺𝗲, 𝗲𝗻𝘀𝘂𝗿𝗶𝗻𝗴 𝘁𝗵𝗲 𝗛𝗲𝘀𝗹𝗲𝘆 𝗚𝗿𝗼𝘂𝗽 𝗰𝗮𝗻 𝗺𝗲𝗲𝘁 𝘁𝗵𝗲 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀 𝗼𝗳 𝘁𝗵𝗲 𝗳𝘂𝘁𝘂𝗿𝗲. 𝗦𝗼𝗻𝗮 𝘄𝗶𝗹𝗹 𝗱𝗲𝗹𝗶𝘃𝗲𝗿 𝗮 𝗴𝗮𝗺𝗲 𝗰𝗵𝗮𝗻𝗴𝗶𝗻𝗴, 𝘀𝗲𝗮𝗺𝗹𝗲𝘀𝘀 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻 𝘁𝗵𝗮𝘁 𝘄𝗶𝗹𝗹 𝗯𝗼𝘁𝗵 𝗲𝗺𝗽𝗼𝘄𝗲𝗿 𝗼𝘂𝗿 𝘄𝗼𝗿𝗸𝗳𝗼𝗿𝗰𝗲 𝗮𝗻𝗱 𝗲𝗻𝗵𝗮𝗻𝗰𝗲 𝘁𝗵𝗲 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗼𝗳 𝗵𝗶𝗴𝗵 𝗾𝘂𝗮𝗹𝗶𝘁𝘆, 𝗽𝗲𝗿𝘀𝗼𝗻 𝗰𝗲𝗻𝘁𝗿𝗲𝗱 𝗰𝗮𝗿𝗲 𝗮𝗻𝗱 𝘀𝘂𝗽𝗽𝗼𝗿𝘁. 𝗪𝗲 𝗰𝗮𝗻𝗻𝗼𝘁 𝘄𝗮𝗶𝘁 𝘁𝗼 𝗴𝗲𝘁 𝘀𝘁𝗮𝗿𝘁𝗲𝗱!" Suffice to say, we couldn't be happier hearing that. 🚀 We look forward to supporting the Hesley Group team on their journey with next-generation solutions, so they can focus on delivering the exceptional service they're known for.

We're delighted to announce we'll be joined by Founder and Director of mum, Craig Prentice, on our upcoming session 'The KPIs and Strategies That Drive a High Performance People Culture'! 📈 Craig is a hospitalitarian through and through, with a passion for people and making hospitality a better place to be. We can't wait to hear Craig share insights from his time recruiting high-profile hospitality talent, including his time at Ennismore and, more recently, Hospitality talent and recruitment partner, mum. Presenting alongside Craig will be Steve Rockey People Director at THE PIG Hotel | B Corp and Sona's VP Hospitality, Paul Watson Don't miss out on these insights - link to register in the comments. PS: Every attendee will also receive a sweet treat to enjoy after the webinar! 🍫