IMPROVED WAYS LIMITED

ISO 9001 Foundation and Internal Auditor Training in Malmö, Sweden I had the pleasure of delivering a comprehensive ISO 9001 Foundation (1 day) and Internal Auditor (2 days) training on behalf of DNV GL Training Sweden and Temple Quality Management Systems in beautiful Malmö, Sweden. We had an enthusiastic group of nine delegates, all from different offices and countries, each bringing unique perspectives and a deep passion for their company. The first day focused on a detailed overview of the ISO 9001 requirements. Through interactive activities and stimulating professional debates, we explored how to apply the standard's principles to real-world scenarios. Days two and three followed the guidance of ISO 19011, focusing on audit programme management and first-party internal auditing. These days were full of hands-on experience, with plenty of role-play exercises such as opening and closing meetings, and auditing a case study where I took on the role of an employee from our theoretical company. Most importantly, it was wonderful to see this diverse group come together and form a powerful expert network. Their collaboration and shared knowledge will undoubtedly benefit their company as they move forward with their newly acquired skills. A huge thank you to the delegates for their passion and engagement – I look forward to hearing about your continued success! Me and Julia also did have a bit of time to explore Malmö and enjoy some good weather.

I’m pleased to share that I successfully delivered an Integrated Management System auditor training to a key multinational client in The Hague, Netherlands, on behalf of Temple Quality Management Systems and DNV GL Training. The training, which covered ISO 14001, 45001, and 50001, was conducted to a high standard, featuring professional discussions, insightful activities, and in-depth analysis. A big thank you to all participants for their engagement and contributions to making this session a success!

Friday afternoons are always a great time for my wife and me to sit down with our usual coffees and discuss the latest business developments. Today was no different, and we couldn't be more excited about a couple of promising projects that are in the works. Big things are brewing—watch this space for what’s coming next!

🚀 Excited to announce that I'll be teaming up with my esteemed partners from DNV - Mark Clewley and John Neugebauer CMKtr - to deliver the third webinar in our series! 🌍 Join us for "Future-Proofing with ISO 50001: How to Reduce Costs and Carbon Footprint," where we'll dive into practical strategies for harnessing energy management to drive sustainability and operational efficiency. Don't miss this opportunity to learn how ISO 50001 can help your organisation achieve lasting energy savings and a reduced carbon footprint. Stay tuned for more details!🚀 https://lnkd.in/eg9j3v4A #ISO50001 #EnergyManagement #Sustainability #Webinar #FutureProofing Clare Baker (Halton)

#WednesdayWisdom Benefit by watching the latest webinar in our Business Management Systems series. DNV’s Mark Clewley and Improved Way’s Balazs Bagi recently hosted the latest webinar in entitled: 'Integrating Quality Management Systems with Business Strategy for Sustainable Growth.’ The webinar offers practical guidance on leveraging your quality management systems to drive business success beyond mere compliance. This is especially relevant as in today's competitive market, maintaining compliance and enhancing your QMS are paramount for businesses striving for sustainable growth. The webinar can be watched back here: https://dnv.social/5vi.

Attending The Royal International Air Tattoo show at Fairford military base on July 21, 2024, was an absolutely fantastic experience. Accompanied by my lovely wife Julia, we were both thoroughly impressed by the superb organization and breath-taking flight displays. One of the highlights was getting the chance to climb inside the cockpit of an F-35 Lightning II — a childhood dream come true for me as I've always aspired to be a pilot. The static display was equally impressive, showcasing a diverse array of aircraft. It was fascinating to see so many different planes up close and to meet the skilled pilots and crew who operate them. The entire day was filled with awe-inspiring moments and unforgettable experiences. Julia and I had a wonderful time, and this event will certainly be a cherished memory for us. Thanks to BAE Systems for their sponsorship!

#TechnicalThursday Less than a week to go now until our 'Integrating Quality Management Systems with Business Strategy for Sustainable Growth’ webinar. Watch DNV’s Mark Clewley and Improved Way’s Balazs Bagi host their next webinar in their Business Management Systems series. This webinar is designed to offer practical guidance on leveraging your quality management systems (QMS) to drive business success beyond mere compliance. This is especially relevant as in today's competitive market, maintaining compliance and enhancing your QMS are paramount for businesses striving for sustainable growth. 📅Taking place on 17 July from 11am-12pm you can reserve your spot today here: https://dnv.social/5sS

Quality Assurance and the Lessons from England’s Euro 2024 Performance While England’s performance at Euro 2024 in Germany didn’t bring the results many fans had hoped for, there are valuable lessons we can draw from their journey, particularly when it comes to the principles of quality assurance in our professional lives. 1. Continuous Improvement: Just as the England team will review their strategies, performance, and outcomes to improve for future matches and tournaments, quality assurance is all about continuous improvement. We need to consistently evaluate our processes, identify weaknesses, and implement changes that enhance performance and efficiency. 2. Team Collaboration: Success in football, much like in quality assurance, relies heavily on effective teamwork. Every player’s role is crucial, just as every team member’s contribution is vital to achieving quality objectives. Collaboration and communication are key to both winning on the field and ensuring excellence in our work. 3. Learning from Mistakes: England’s performance might not have met expectations, but it provides an opportunity to learn and grow. In quality assurance, mistakes are inevitable, but they are also invaluable learning opportunities. By analysing errors and understanding their root causes, we can prevent them in the future and strive for higher standards. 4. Setting Goals and Standards: The team set high goals for themselves, just as we set high standards in quality assurance. Achieving ISO certifications, maintaining compliance, and striving for excellence are akin to aiming for a championship. These goals motivate us to maintain a high level of performance and dedication. 5. Resilience and Perseverance: The journey of quality assurance, like a football tournament, is challenging and sometimes disappointing. However, resilience and perseverance are essential. England’s determination to come back stronger mirrors our commitment to upholding quality standards despite setbacks. Let’s take inspiration from England’s experience at Euro 2024. By focusing on continuous improvement, fostering teamwork, learning from our mistakes, setting high standards, and demonstrating resilience, we can achieve excellence in our quality assurance practices. Just as the team will bounce back and aim for future success, we too can strive for and attain the highest levels of quality and performance in our work. Let’s celebrate the lessons learned and use them as a driving force for success in our quality assurance endeavours! C'mon ENGLAND!!! 🌟⚽ https://lnkd.in/dZM_4jHU #QualityAssurance #ContinuousImprovement #Teamwork #Resilience #LearnFromMistakes #Euro2024 #Inspiration Clare Baker (Halton)

Today, I had the pleasure of attending #CQIQualityLive24 by CQI | The Chartered Quality Institute in London for the first time, and it exceeded all my expectations! The sessions and professional discussions around quality culture were incredibly insightful and thought-provoking. It was truly a privilege to be part of such a dynamic and knowledgeable community. One of the highlights was reconnecting with some of my former delegates from past training sessions. It was wonderful to catch up and see how they have progressed in their careers. I also had the opportunity to meet and network with esteemed quality professionals like Lucy King and Tatiana Petrova. Additionally, catching up with Prof. Amanda McKay BSc (Hons) MBA CQP FCQI , the DNV team - John Neugebauer CMKtr, Mark Clewley and Andy Wilson - and the Temple team - Jaz Tanwar, Bob Hughes FCQI CQP was a delightful experience. A special shoutout to my awesome “supervisor”, Claire Lewis whose guidance and support have always been invaluable and very much appreciated. The organisation of the event was top-notch, and I must commend the team for their excellent execution. A memorable moment was Tally Singer FCMI and Vincent Desmond’s little play with four people before the award ceremony. It was not only funny but also resonated deeply with the audience, adding a perfect touch of humor and relatability to the event. Overall, Quality Live 24 was a fantastic experience, filled with learning, networking, and enjoyment. I look forward to attending future events and continuing to engage with this amazing community. #QualityLive24 #CQI #IRCA #QualityCulture #Networking #ProfessionalDevelopment ---