Integrity Claims Management Ltd - UK

Trades Special Service Here at integrity Claims Management, we are always listening to the needs of our clients. Our specialist trades accident management service is designed with the trades person in mind. 24 Hour Accident Hotline. Road Side recovery Onward Travel Arranged Same Day latest next replacement vehicle Like for like vehicle replacement upto 3500, LWB, Flat Bed, transit, Luton, Duel cab pick up, Combi, Crew cab’s you name it. Like for like specifications – deadlocks, Roof bars, Chevrons, Beacons, ply lined, Rhino tubes fitted to your business need. Equipment Transfer to replacement vehicle if necessary Full Claim Management Repair by NBRA garage network Tools in Transit damage cost recovery service. Personal injury Claim service. Door to Door service We totally understand that the trades person has unique needs to carry on their business and that time lost is money not earned. We service the needs of all Trades companies from sole traders to fleets of thousands. Click the link below to add our service into your phone or scan the qr in the picture. You never know when you may need us. https://lnkd.in/eHeCTsa9 If you run a fleet of LCV of any size please message me to discuss how we can help your business and ensure your team and subcontractors are always able to be on the road.

Integrity Claims Management Hints and Tips Fortunately, most of us as individuals have accidents rarely in the UK,  In this series of video’s, we will be discussing some of the actions you should take when you have an incident. Today we are demonstrating the importance of being aware of the scene, looking for cctv that might give you clearer understanding to what has happened. When dealing with the team at integrity by calling us from the scene we will walk you through step by step all you need to do. When an Integrity Claims Handler is working your case, if there is cctv in the area we will make a data request on your behalf to obtain the video. This bests assist’s  in supporting your claim against the third parties insurance company.  To access our services, just click the link below to download our contact details to your phone https://lnkd.in/eTGryqeY As well as supporting individuals through the time-consuming process of a claim, we also help businesses of all sizes manage their drivers at the time of an incident, if you fleet is 5 or 5000, Insured or self-insured. we are happy to discuss how we can support your drivers, save you valuable management time, reduce your costs and minimise your vehicle downtime with our same day latest next like for like vehicle replacement service. - Please feel free to introduce yourself via a message to chat through how we maybe able to assist you.

Like for Like Replacement vehicles No matter the vehicle upto 3500kg, we will always supply a like for like vehicle replacement This weekend, We have supplied this  client with a exact like for like motorcycle.  “Not only do we offer like for like cars and commercial vehicle we also supple like for like motor bikes as well” We are the only accident management company that has all forms of vehicles in stock and can be delivered 7 days a week. Integrity Claims Management are unique within the accident management industry our one stop shop service includes recovery trucks for roadside recovery , Same day like for like vehicle replacement from our own fleet of vehicles ,  24/7 secure storage facilities and our own vehicle repair centres , all within the Integrity group.  We offer a full service 7 days a week. Our service levels and second to none. One Call we do it all Download our contact card to your phone - https://lnkd.in/eJd6ugAJ

Fleet Managers Using our 24/7 Live Accident Support Hotline service are noticing a reduction in Fault Claims. It’s great hear that our fleet manager partners are telling us they are noticing a shift in the amount of fault claims as a result of our 24/7 Live Support. Our experience team are here to help drivers through the post incident process, live over the phone at the time of the incident 24 hours a day. With our experience in accident management and claims handling we are able to give live support the drivers at the scene of the accident, Guiding them through every step, making sure they collecting the right information, Gathering Witness Details and helping with first response statements, We work with the driver live at the scene to ensure the third-party information is all correct and that we have live clarity on the situation to help defend the claim at a later date. Unlike many drivers our team are reviewing accidents every day and best know the information required to support our clients claim position, The Hotline Team are not solicitors so would never give legal advice on what to say or not say, or who they should talk to. We do though use our experience to support our clients’ drivers through accident site communications ensuring they are asking the right questions to best support their claim at a later date. We for example will ask for lots of scene photos and videos, not just of the vehicles involved but all the surrounding area. Looking for key details like CCTV, Traffic Cams, Doorbell Cams, any other source of information that will support our client business in collation of information we can use to support their claim. If you would like to discuss how our Live 24/7 Accident Management Helpline can reduce your fleet at Fault Claims. Please message me to arrange a Teams call.

#DecisionsOfAClaimsManager – Episode 13 Continued Today we are looking at how Accident scene management reduces your “fault claims” and subsequently your insurance premium. Yesterdays Video – https://lnkd.in/eGT26HWv The importance of Accident Scene management is often overlooked and can result in costly mistakes. As individual road users we don't have accidents very often thankfully, so we don’t necessarily know what to say or not say, what to do or not do. Are you confident your fleets drivers will get it right at the scene, every time ? Over our 25 years in post accident management we have unfortunately heard many tails where a claim that would be “non fault” turns to a “fault” claim because the driver in their shock says or does something that may make defending liability more difficult.. When your team are supported by Integrity Claims Management 24 hour Accident Hotline we can give you peace of mind. We best serve our clients interest and claim position when we are the first call Immediately post accident. (unless medical or emergency services are required, then 999 first please.) Our team of handlers are massively experienced in managing a roadside situation, we live coach your driver through all the post accident interactions giving experienced advice live. From First moment of the call we start of the management of the claim collecting and collating all information live on the phone with the driver , giving accurate data and detailed witness accounts that maybe forgotten or missed later. Clients using our Accident Hotline at the scene have noted that there is a reduction in fault claims from their fleet, leading in time to a significant drop in the company’s fleet insurance premiums. The Accident Scene Management doesn’t stop with Driver Interaction, When a vehicle needs accident scene recovery our trained recovery team will take a series of photos of the scene and surrounds. There are several reasons for this, from assisting in the desktop assessment and management of the claim with the insurer, to looking for the unseen. For example Did you spot the CCTV on the barn roof in slide 1 ? It might be a door bell camera, traffic cameras or CCTV on a store front, there are numerous places where there maybe additional evidence to support your claim, Once we have all the information your dedicated claims handling professional goes to work to support your claim position, we do all the work for you, with CCTV for example, on your behalf submit access data requests to Data Owners Good Accident Scene Management Saves your business Time, Money and Stress. To discuss how we can support your business with our Free 24/7 accident hotline service please feel free to contact me. Next time – Recovery, Vehicle Replacement, Damage Assessment post RTA

Decisions of a Motor Claims Manager – Episode 13 Follow us as over the coming days we journey through the Story Of this incident from Accident to Outcome. In the Video who is at Fault? 👍 Dashcam Vehicle 💡 The Oncoming Vehicle ❤️ Shared Liability Please Use the Like icons to vote At integrity it is our goal to help keep people on the road. Our expert Accident Management team, assist the UK’s drivers keep mobile. From First Notification (FNOL) to delivery of fully repaired vehicle and claim closure our mission is to minimise, the cost and inconvenience to our clients. Delivering Like for Like domestic and commercial credit hire vehicle to the door as specified by our client, Unlike any other motor Insurance agent Our Light Commercial Vehicle and Trades Clients can have a vehicle that is specified to their business need, with tow hitch , roof bars, Rhino Tubes, Dead Locks, Chevrons, Beacons all fitted as needed for as long as needed to complete your claim, carry out the works and deliver back your repaired vehicle with a 5 year warranty on the parts and labour of repair. We manage your claim from Cradle to Grave, our experienced Claims Handlers take on the task of coaching you through the accident scene, managing the insurance companies, arranging for recovery / replacement of your vehicle, roadside if needed, assigning repair centres and delivery of your vehicle back to your location, minimising the Financial cost and inconvenience post RTA. To discuss how we can keep your team moving please feel free to Message me.

Good Morning. As we embark on a new week, I would like to hear from all Business Owners and Fleet managers. While I have added a simple survey, it would be great to hear of your frustrations in Managing Post Fleet Accidents. Whatever the story, getting feedback of your needs is vital to us here at Integrity as we evolve our services. If your frustrations are not in the survey, please add to comments below.

Decisions of a Motor Claims Manager – Episode 12 In the Video who is at Fault? A) Dashcam Vehicle B) The Van C) Split liability, please give your split outcome percentage. Please answer below in comments. At Integrity Claims Management Our Accident Management Team manage Fault, Non-Fault and Split Liability claims for all our clients. Always negotiating the best possible outcome for our client. Have you ever had an incident in your Light commercial vehicle just to be supplied a Corsa sized car as a courtesy vehicle while your repair is being managed? At Integrity Claims Management we try to put your needs first, we offer all our trades clients a like for like specified replacement vehicle, long wheelbase, short wheelbase, Luton, Tail lift. 4X4 pickup, Luxury SUV, Flat bed, Ambulance, Refrigeration Unit, all with the option of Deadlocks, Tow hitch, roof bars, rhino tubes, beacons, chevrons at the specification of the Client, effectively we will deliver same day, latest next day a vehicle to the client’s location that will be as close to Trades Clients original specification as we can. Our trades clients keep the vehicle for the length of time it takes to manage their insurance claim with the trades person either receiving back their vehicle fully repaired or alternatively the payment from the insurance company for the write off of their vehicle in the clients’ bank. We do this service Free of Charge to the client with the Trades person in mind, to keep them moving and able to operate as smoothly as possible, enabling minimal loss of earnings and disruption for them and for their customers. To discuss how we can keep your trade team moving please feel free to Message me. Video Credit to https://lnkd.in/e2Vfrf_j

We love feedback from our customers here at Integrity. Proud moments when your team are praised so highly. Well done Minsesh and Jeff. The 4.8 rating is humbling but it’s the team that are the real stars. please check out all our google reviews. https://lnkd.in/eSwn2VXr

At Integrity Claims Management Our Accident Management Hotline manage Fault, Non-Fault and Split Liability claims for all our clients. Always negotiating the best possible outcome for our client. Have you ever had an incident in your Van just to be supplied a Corsa sized car as a courtesy vehicle while your repair is being managed? At Integrity Claims Management we always strive to understand our clients need, all our trades clients will receive a like for like vehicle, long wheelbase, short wheelbase, Luton, Tail lift. 4X4 pickup, Luxury SUV, Flat bed, Ambulance, Refrigeration Unit, As we own our fleet and do not cross hire from a rental company, we are able to customise your replacement vehicle with the option of Deadlocks, Tow hitch, roof bars, rhino tubes, beacons, chevrons at the specification of the Client, effectively we will deliver same day, latest next day a vehicle to the client’s location that will be as close to Trades Clients original specification as we can. Our trades clients keep the vehicle for the length of time it takes to manage their insurance claim with the trades person no 14 day maximums. We do this service Free of Charge to the client with the Trades person in mind, to keep them moving and able to operate as smoothly as possible, enabling minimal loss of earnings and disruption for them and for their customers. Sole Trader to Fleet Services of 1000’s no business is to big or small to receive great service. To discuss how we can keep your trade team moving please feel free to Message me or simply scan our QR code to add our accident management hotline to your contacts "Just in Case"