Maximus UK

When delivering large, complex programmes like health assessments for government, it is critical to place the customer at the centre of service transformation.   Our approach has always been focused on delivering the best possible customer experience for this vital service. To date, we have assessed more than 6 million people and through continuous improvement and service innovation, we were able to reduce waiting times by 70% and increase customer satisfaction to 98%.   Learn more from our Director of HR Operations, Elaine Bartlett. #HealthAssessments #Transformation #TransformingLives

We were delighted to welcome Peredur Owen Griffiths MS to our office in Newport to meet our teams delivering the Restart Scheme and the Work and Health Programme. To date, our employability programmes in Wales have supported nearly 50,000 people into sustainable work.    During the visit, Peredur met with our Employment Advisors, discussed local labour market dynamics and learned more about how we help people into employment through our Community Partnership Network.   #Employability #Wales #TransformingLives

Through our partnerships with employers like Sparkles Cleaning Services Wales & West Ltd in Wales, we’re helping jobseekers with disabilities and health conditions to access sustainable, long-term employment.   Since 2021, Sparkles has been supporting those on our employment support programmes such as the Work and Health Programme and the Restart Scheme by offering work trials instead of formal interviews.   Learn more about how we’re working together in our latest video: https://lnkd.in/e7nr4Qni #Employment #Partnerships #Wales

Communities thrive when services are designed around their unique needs. Which is why we created our Community Partnership Network (CPN).  As devolution drives more localised provision, it is more important than ever that services are better aligned and integrated, reducing duplication and improving access to support. With more than 300 public, private and third sector organisations, the network brings together like-minded partners who share a vision and commitment to delivering localised, responsive solutions.  Hear from our Head of Community Partnerships, Charis Green, as she shares how collaboration is at the heart of everything we do. #CommunityPartnershipNetwork #LocalSolutions #Collaboration

We’re committed to supporting the career growth of our colleagues, and with our wide range of apprenticeships, internal resources and dedicated weekly learning time, we’re empowering them to thrive in the workplace. This National Careers Week, hear from our colleagues on the importance of fostering a culture of continuous development. #NationalCareersWeek #NCW #NCW2025 #Careers

Today we welcomed Wes Streeting MP to our Ilford site to learn more about the employment support programmes we deliver in his constituency. We are proud to have supported thousands of people in the local area to find work through our delivery of the Restart Scheme and Work and Health Programme. Our local team, programme participants, employer partners, and members of our Community Partnership Network engaged in meaningful discussions about our delivery and the important link between health and work. #TransformingLives

Since the launch of the Refugee Employability Programme (REP) in September 2023, we’ve helped over 2,500 refugees in the West Midlands and the North West.    Through tailored employment support, refugees are empowered to overcome barriers to work and build long-term careers in the UK.    As REP comes to an end in June, our latest research report from Dr Andy Holroyde explores our delivery of the programme and how the insights gained can inform future provision of refugee employability services: https://lnkd.in/eiznu4Pa

Sam joined the Restart Scheme looking to change his life and fulfil his dream of opening his own restaurant. With a passion for serving fresh Afro-Caribbean food and support from his Employment Advisor, Sam was able to enhance his skills and connect with our Community Partnership Network member, RIFT Social Enterprise, who provided him with the facilities and training needed to help his business thrive. Find out more about how the Restart Scheme supported Sam in our latest article: https://lnkd.in/dX_pD9Fu #Business #EmployabilitySupport #TransformingLives

𝗘𝘃𝗮𝗹𝘂𝗮𝘁𝗶𝗼𝗻 𝗯𝘆 𝗗𝗪𝗣 𝗰𝗼𝗻𝗳𝗶𝗿𝗺𝘀 𝘁𝗵𝗮𝘁 𝗪𝗼𝗿𝗸 𝗖𝗵𝗼𝗶𝗰𝗲 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗲𝗱 𝗿𝗲𝗮𝗹 𝘃𝗮𝗹𝘂𝗲 𝗳𝗼𝗿 𝗯𝗼𝘁𝗵 𝘁𝗮𝘅𝗽𝗮𝘆𝗲𝗿𝘀 𝗮𝗻𝗱 𝗱𝗶𝘀𝗮𝗯𝗹𝗲𝗱 𝗷𝗼𝗯𝘀𝗲𝗲𝗸𝗲𝗿𝘀. We're proud to have been the largest provider of this life changing service and the numbers speak for themselves: - 100,000 disabled and disadvantaged individuals secured meaningful employment through the programme, giving them financial independence and reducing reliance on benefits. - Employment rates increased by 11.5 percentage points over eight years. There was a 7.3 percentage point decrease in participants receiving job-seeking or low-income benefits. - For every £1 invested in the Work Choice programme, there was an economic return of £1.51 and £2.98 in social benefits. You can read the full evaluation report here: https://lnkd.in/eyPvB3-D #WorkChoice #TransformingLives

The effective use of AI has the ability to revolutionise the way citizen services are delivered, enabling better customer conversations and more personalised support. Our approach to AI combines effective technology solutions with the compassion and expertise of our colleagues. Hear from David Ross, our Technology Innovation Lead, as he explains how we’re using AI innovations to improve our services while ensuring the customer remains front and centre. #ExpertSeries #AI #Technology #ArtificialIntelligence