Patients Know Best

Great to join Foysol Ahmed and the team from Barts Health NHS Trust down at Tower Hamlets Town hall today. Here to introduce PKB to patients having their health checks and booster vaccinations. #PersonalHealthRecord #PatientEmpowerment

Last week the government launched its public consultation process to shape the 10 year plan for the NHS and announced its commitment to delivering a national Digital Health Record system.  For almost two decades, Mohammad Al-Ubaydli has been at the forefront of solving what is a complex area. With heightened media interest, he has been helping to explain what this means to the general public - the value of patients accessing their medical records, why it’s  been complicated to deliver and why, with proven NHS examples already in practice, now is the time to scale it.   Here's a few snippets from one of his recent interviews on LBC which succinctly summarised why we do what we do. #PersonalHealthRecord #PatientEngagement #DigitalHealthRecord

Yesterday, we joined the wonderful paediatric epilepsy team from Cambridgeshire Community Services NHS Trust for an awareness day in Luton introducing young adults, parents/carers and professionals to online support with PKB. It’s a sobering reminder that around 1 in 100 people live with epilepsy in the UK. Managing this condition can be challenging, often requiring coordination among multiple teams to provide effective support.  So it was truly inspiring to be on the ground sharing and hearing feedback on how access to a personal health record can help: ✅ Care plans with information and emergency care guidance for patients to manage at home.  For the paediatric epilepsy team this includes a CHIT CHAT care plan to support children as they approach adult services ✅ Symptom tracker and diary for patients or carers to document seizures for clinicians to review ✅ Two-way messaging for quick and efficient communications between patients and their clinical teams.  The attachment feature allows them to attach key documents to share and patients to send a video of their seizure, The team covering Luton and Bedford find this often helps alleviate the need for an in-person appointment ✅ Medical record detailing important information such as medication and care plans for patients to share with others involved in their care. Thank you for giving us the opportunity to meet and hear such positive patient feedback on your work to support them with PKB.  #epilepsyawareness #PersonalHealthRecord ##PatientEmpowerment

fantastic talk by Mohammad Al-Ubaydli on #personalhealthRecords & how important it is to put in place to effectively manage care, especially in chronic conditions. regulation plays a huge part in adoption and development. This can also be a force for good in terms of integration and interoperability. #GHE24

My CME session "Digital Programmes and the Future of Chronic Disease Management" is on Tuesday 22nd at 2:50 (no longer 2:15!). Join me at Global Health Exhibition - ملتقى الصحة العالمي at the Leaders Summit room to learn about innovations from Holly Health Chiron Health AI and others. I'm at GHE all week if you want to meet up, drop me a message on LinkedIn.

We’re looking forward to joining everyone at #GHE24 tomorrow. Message Mohammad Al-Ubaydli if you’d like to meet up. #PersonalHealthRecord #DigitalHealth #PatientEmpowerment

A pan-Arab personal health record: what would that look like for every person in every country in the Arab world? Healthcare World has published my article explaining how to make this happen. I’m off to Global Health Exhibition - ملتقى الصحة العالمي today, starting with a Ministry of Health event on investing in #saudiarabia that Patients Know Best has sponsored. I look forward to speaking alongside Dr Adil Monshi, Jacqui Rock, FCIPS l, Nick Dobrzelecki, Shehzad Jamal, and Recai Serdar Gemici. If you are in #riyadh this week, message me on LinkedIn so we can meet.

We can’t think of a better way of concluding #GetOnlineWeek than recognising everything our customers and teams have done to support patient registration this week 💪 🎉 One standout moment was the wonderful opportunity to visit Maidstone and Tunbridge Wells NHS Trust and celebrate all the fantastic progress since going live a year ago. It’s been an incredible journey and we couldn’t be prouder of what’s been achieved so far: ✅ 128,000+ patients registered, using the portal to view appointments, clinical correspondence and health information ✉️ 100,000+ letters viewed online saving postage and paper 📞 Hundreds of phone calls to MTW teams prevented, saving patients and staff valuable time As a Net Zero company, we take our environmental commitment seriously and are thrilled to witness the rapid adoption of digital solutions.  The team estimate it’s already saved the equivalent of 36 40ft trees, which made it particularly fitting for our CEOs to mark the occasion by planting an extra tree in the hospital grounds. Planning is now underway to add referral letters as well as automatise the validation of waiting lists. We look forward to continuing to work closely with MTW to support their patient experience, clinical transformation and sustainability goals Di Peach Becky Nelhams Tabitha Jovanovic Owen Thompson Darryl Nicholas #PatientEmpowerment #PersonalHealthRecord #DigitalInclusion

Yesterday we celebrated the one year anniversary of our patient portal – Patients Know Best (PKB)! To mark the occasion we welcomed PKB Chief Executive, Dr Mohammad Al-Ubaydli to Tunbridge Wells Hospital for a tree planting ceremony highlighting the portal's environmental benefits. In just one year the portal has: ✉️ Stopped 100,000+ appointment letters from being printed and posted 🌳 Saved over 35 trees ✅ Registered 128,000+ patients ☎️ Prevented hundreds of phone calls to our teams, saving our patients valuable time! Sign up now and manage your outpatient appointments at the click of a button: https://ow.ly/FA0M50TMHE6

Today we had teams across the country working alongside our customers to introduce people to PKB. Every patient registration counts 💪 Thanks for having us Calderdale and Huddersfield NHS Foundation Trust Maidstone and Tunbridge Wells NHS Trust Barts Health NHS Trust #PatientEmpowerment #PersonalHealthRecord