Proximity

We’ve been shortlisted for Retail Partnership of the Year🏆 Alongside our fabulous clients Farrow & Ball, we're over the moon to be recognised as finalists at the prestigious #RetailSystemsAwards 🎉 Last year we took home the coveted Customer Experience Innovation of the Year award with JOSEPH - this year, we’re back, painting a masterpiece in retail excellence with another fantastic client! 🎨🏆 Farrow & Ball were looking for a smarter way to manage in-person and video colour consultations, and Proximity delivered—streamlining the process, transforming the customer journey, and optimising internal workflows, all through our Retail Super-App 📱 This nomination is a testament to how innovative technology solves real-world retail challenges—and we’re proud to be recognised. Best of luck to all the nominees, we can’t wait for the ceremony later this year 🏅✨ See the full list of nominees here: https://lnkd.in/epzUgXy6 #RetailSystemsAwards #RetailInnovation #Farrow&Ball #TheRetailSuperApp #RetailTech

Inside Joseph: The Future of Luxury Retail with CEO Barbara Campos ✨ Join us for an exclusive Keynote Fireside Chat at the Retail Technology Show with Barbara CAMPOS, CEO of luxury fashion brand JOSEPH in conversation with our CEO & Co-Founder Cathy McCabe 🗓 Day Two: Thursday 3rd April 2025 ⏰ 15:15 - 16:00 📍 Wondrous Stage, Excel London Discover how Joseph is shaping the future of luxury fashion—balancing heritage with cutting-edge innovation, the importance of the customer experience, and championing sustainability. Set your reminders... this is one you won’t want to miss! 👏 #RetailTechnologyShow #RTS2025 #LuxuryRetail #FashionInnovation #JosephFashion #TheRetailSuperApp

We’re thrilled to share that Proximity has been ranked 12th on the Retail Tech Top 50 list by BusinessCloud! 🤩 This annual ranking celebrates UK companies driving innovation in eCommerce and bricks-and-mortar retail, and we’re proud to be recognised among the best. Last year, we placed 21st—so climbing 9 places is a testament to the impact we’re making. A huge thank you to the judging panel, BusinessCloud readers, and of course, our amazing team and customers who continue to push us forward. Check out the full list here: https://lnkd.in/eAwBcaM9 #TechTop50 #RetailInnovation #Clienteling #TheRetailSuperApp

We'll be there... will you? 👀 Join us at the Retail Tech Show at Excel London in just under 3 weeks! We'll be at stand D20, and we can't wait to show you our Retail Super-App in action. 📱 Follow the link to book a meeting: https://lnkd.in/e_ctPYtz #RTS2025 #RetailTech #Clienteling #TheRetailSuperApp

Celebrating Women in Tech & Retail on International Women’s Day 💜 Yesterday our CEO & Co-Founder Cathy McCabe and Global Head of Marketing Lucy Lefroy, along with our clients from JOSEPH and Paul Smith, had the privilege of attending a breakfast in London in celebration of International Women’s Day hosted by Retail247. It was an open, insightful discussion about investment in female-founded businesses and the big challenges women face in the retail and fashion industries - but more importantly - how we can support one another in creating solutions. At Proximity, we’re proud to be led by Cathy McCabe, a female leader in the tech space - a sector where only a small percentage of companies are founded and led by women. Events like this remind us why representation matters and why we must continue to champion women in leadership, innovation, and investment. Hearing from Kate Cokayne-Naylor and Tamara Cincik, along with the many voices in the room, it was clear that while progress is being made, there is still a long way to go. From bridging funding gaps to increasing female leadership at the highest levels, we need to move beyond acknowledging the issues to actively driving solutions. The energy in the room showed that real momentum is building - and now is the time to accelerate change. A huge thank you to the team Retail247 for creating this space, and to everyone who contributed to such a thoughtful discussion. Lucy Taylor Hannah Creighton Alveena Butt Lucy Heard Lily Jackson #InternationalWomensDay #WomenInTech #Retail #WomenInBusiness #Leadership #IWD2025

Lights, camera, action! 🎬 We're thrilled to share our latest success story with Helzberg Diamonds 💎 The fabulous team show us how they use our Retail Super-App to organise daily tasks, connect with customers, and boost sales and loyalty - even when the customer isn't in the store! 👀 Discover the challenges that drove them to choose our tool, and hear real-life examples of how personal, targeted engagement via our app is transforming their sales process 🥳 A HUGE thank you to the Helzberg team, especially Ryan Holm, Edris Zoubi and Kevin Pagano for their starring roles 🤩 Ready for more success stories? Visit our website: https://lnkd.in/ep42if8z #TheRetailSuperApp #RetailTech #CustomerExperience #SuccessStory

London, we’re coming for you! 🇬🇧 Proximity will be at the Retail Technology Show at Excel London on 2-3 April, connecting with the best in the industry to talk all things clienteling and customer experience 🗨️ Want to see how we help brands like Paul Smith, NARS Cosmetics, Farrow & Ball, Samsonite and many more drive customer loyalty and achieve higher lifetime value? 📍 Find us at STAND D20 📅 Book a meeting: https://lnkd.in/ew-Cy8f9 #RetailTechShow #RetailInnovation #Clienteling #RTS2025

We've been recognised as one of the UK's top innovators for the 2025 #RetailTech50 awards 🥂 The shortlist celebrates the UK’s most innovative startups, scale ups, and established firms creating original technology for retail and eCommerce! The winner, announced next month, will be determined by a combination of reader votes and a judging panel... so please, vote for us here: https://lnkd.in/ebXAdauy #RetailTech #Shortlist #TheRetailSuperApp #VoteForUs

64% of consumers prefer purchasing from companies that personalise their experiences to meet individual needs (Statista). However, lots of retailers struggle to connect the dots between customer data and meaningful engagement 🤔 That’s where Proximity comes in 👀 Our Retail Super-App does all the heavy lifting. We bring the relevant data together, making it easy to access and use, so your store teams can focus on what they do best: delivering exceptional customer service 🛍️ The result? Every customer interaction is relevant, personalised, and designed to drive satisfaction and loyalty. Take a look at our customer success stories here: https://lnkd.in/eAnKsSfZ

NRF Key Takeaways & Trends Shaping the Future of Retail 🛍️ From the buzz around AI-driven personalisation to the evolving role of store associates, one thing was clear - retail is transforming faster than ever. Our biggest takeaways from NRF: ✨ The store is no longer just a transaction hub - it’s an experience centre 🤖 AI is unlocking new ways to enhance customer relationships (not replace them!) 📊 Data is the new currency, but only if it’s actionable We shared our vision, met incredible brands, and showcased how our Retail Super-App is driving the future of connected retail. Read our blog by US Customer Success Manager Nicolette Dority, where she shares insights from NRF and what’s next for the future of retail 👉 https://lnkd.in/eZSuhxbs #NRF2025 #RetailInnovation #Clienteling #TheRetailSuperApp #FutureOfRetail