Recognise Bank

🎙️Exciting news! Our COO, Ronelle A., was recently featured on the CX Insider Podcast. In this episode she shares her career journey, discusses CX in SME banking and more. Catch the full conversation below👇 https://lnkd.in/eNRndq8u #SMEBanking #CXInsider #CustomerExperience #RecogniseBank

💚In honour of #WorldMentalHealthDay which took place on 10th October, we encouraged staff to take part in a range of activities to promote their mental health and wellbeing including: 🧠 Mental health bingo 🧘Virtual meditation ☕ Take an hour out of their working day to support their mental health - whether that's grabbing coffee with a friend or enjoying a relaxing walk at the park We're committed to creating a workplace where mental health is discussed openly. Let's continue to take care of ourselves and prioritise mental health every day. #WorkplaceWellbeing #MentalHealthMatters #SelfCare #WellbeingAtWork #MentalHealthAwareness

A poll of UK adults by the Mental Health Foundation found that over 50% of people were feeling either stressed or anxious as a result of financial circumstances. A survey, commissioned by Recognise Bank, has explored the mental health of SME owners, the impact day-to-day challenges are having on it, and what is being done, and what can be done, to prevent what many mental health charities and experts are describing as a pandemic in its own right. What steps do you think businesses can take to better support their mental health? 👉 Read the full report here: https://lnkd.in/edMeJAjH #mentalhealth #SMEmentalhealth #mentalhealthmatters #workplacewellness #smallbusinesssupport #SMEwellness #SMEsupport #mentalhealthawareness ##SmallBusinessBritain #UKsmallbusiness

🌟The BDM team in Manchester spent yesterday working for their local depot of charity, The Bread and Butter Thing. Their day started with preparing pallets of fresh and packaged food, loading them into the vans to be dispersed to the community hubs around Manchester, Ellesmere Port and Stoke-On-Trent. 🚚💨Once the vans had left the depot, they moved on to hand shovelling 4-5 tonnes of potatoes into smaller quantities for the eventual recipients. It was hard work, but every scoop brought us closer to making a difference in our community! 💪❤️ What makes The Bread and Butter Thing so special? They provide affordable access to food for families who need a helping hand. By partnering with major supermarkets, they save countless items from going to waste and offer them at discounted prices. This means families can enjoy quality meals without the financial strain. 👉 Want to learn more about their amazing work? Check out their website: https://lnkd.in/d-jeEBC5 #CommunitySupport #FoodForAll #TheBreadAndButterThing #Volunteering #MakeaDifference #CommunityImpact

🚀Last week our Chief Operating Officer, Ronelle A., had the opportunity to take part in a panel discussion on AI at a conference held by Newcastle Strategic Solutions. 🌟Key summary: • There is a clear opportunity to use AI to elevate and transform the customer experience in financial services. This could be by collecting and analysing data in a more efficient way, allowing us to respond to customer needs quicker, or by using AI to complete the more transactional tasks, and humans would then have more time to dedicate to the complex/customer facing tasks. • When introducing AI to the customer journey it’s important to be transparent and clearly identify the customer benefits e.g. fraud detection. • To mitigate the risks of using AI there’s a need for more regulation, but it’s also clear the technology is moving at such a fast pace it’s difficult for this to happen. • AI won’t reduce the workforce, it will only enhance it. The AI should increase an individuals productivity, meaning they are generally happier and more fulfilled. There’s also a likelihood it will create new roles e.g. developers. • There’s a lot of pressure and “FOMO” around AI at the moment, but you have to be true to your business. It’s important to understand your problem statement then decide if AI solves that problem or not. However, it is going to impact all of our lives in some way so there is no harm in learning about it and understanding the developing technology. #2024ClientConference #AI #ArtificialIntelligence #MachineLearning #GenerativeAI

💰This Savings Week, we are exploring how SMEs can build positive savings habits that will help their businesses to grow and thrive. We spoke to Rhys Hughes – CEO at Best Business to find out more about how an emergency fund can be a useful savings tool for small businesses to get the most out of their money. 👉 Read more here https://lnkd.in/eDbcJxun #UKSW #UKSavingsWeek #Savings #BusinessSavings

🎉 UK Savings Week has officially kicked off, and Recognise Bank are proud to support this initiative by the Building Societies Association. This week is all about raising awareness of the vital role savings play in our financial well-being. 👉 Learn more about UK Savings Week: https://lnkd.in/euh8qraW #UKSW #UKSavingsWeek #Savings #BusinessSavings

Today is #FinancialAwarenessDay - a perfect day to check in on your financial health 💰 🧠 We asked members of the Recognise Bank team what they are currently saving for - can you guess what topped the list? 🤔 https://lnkd.in/dpFH2ezF #Finance #Banking #Savings #FinancialAwarenessDay #FinancialLiteracy

Last week, the Recognise Bank team shared their top savings goals, and the most popular answers are below 👇   🌴 Short-term goals: Leisure and enjoyment, purchases and spending  🏠 Long-term goals: Retirement planning, major life milestones, property ownership 🔔 Emergency fund: Financial safety net 🍼 Dependents: Childcare, education and future planning Join our survey to help us understand what matters most to you by voting in our poll ✅ #banking #savings #savingsgoals #moneymanagement

🏃♀️ Yesterday, the Recognise Bank team joined the JP Morgan Corporate Challenge. Huge congratulations to everyone for their tremendous effort! #JPMCC #CorporateRun #CorporateChallenge #Banking #CorporateChallenge24