Semble

Over thousands of years, our bodies have evolved to value loneliness as something of a warning signal.   Yet we are increasingly finding ourselves lonely. In face, a 2018 study by the Harvard Business Review found doctors felt the loneliest of all workers. In several studies observing the correlation between isolation, loneliness and burnout in doctors, it was found that the loss of meaningful contact with colleagues and patients meant physicians were feeling lonelier than ever. And these links don’t just affect doctors – 99% of patients believe their doctor’s workplace satisfaction directly impacts the quality of care they receive. It seems this evolutionary tool is blunt, and as such we’re now in what America’s Surgeon General, Dr Vivek Murthy, considers an ‘loneliness epidemic’. So, this #WorldMentalHealthDay, we’re asking: could there be a cure for loneliness? Read more 👉 https://lnkd.in/enFsa5rn

“We save five to 10 minutes per patient. On busy days, we run multiple clinics with several patients, so it just works much faster. Patients only need to spend a moment with us when settling their bill.” Before using Semble Pay, The Mid Ulster Clinic’s payment process was long and arduous. As their previous payment system was separate, it meant processing payments and refunds was a cumbersome, multi-step process, requiring duplication across both their card machine and their internal system. “It was time-consuming. We’d have to go through the card machine manually, enter the service details, and manually input the price. For receipts, we had to manually add the service information as well,” Mid Ulster’s Practice Manager, Ciara McGrath, recalls. With Semble Pay, this manual intervention is minimised, with payments being completed in just a couple of clicks. It makes the process seamless and error-free, so Ciara and her team can help twice as many patients in the same amount of time. “Thanks to the time saved, we can assist two additional patients during their visits, streamlining both appointment bookings and invoice processing. The system has made the clinic more accessible to everyone.” Read Ciara's success story here 👉 https://lnkd.in/eDUNfgRX

Want to learn how to use Semble to its full potential? Join us next Wednesday, 16th October, for the first in our new educational webinar series, Semble Masterclass. Whether you’re new to Semble and looking for some introductory tips, or you’re a season pro who’s looking to elevate your patient experience even further, come along and learn something new! Every other week, we’ll be diving into one impactful aspect of your Semble system, showing you how to use these features to elevate the patient experience and improve your day-to-day. Think of it as your own personal space to explore everything we have to offer. In this first session, we're talking all things payments and billing. From processing refunds to reconciling invoices, chasing overdue payments to using card terminals, we're going to show you how to streamline your processes so both you and your patients have a seamless, stress-free experience. So, how will Semble Masterclass work? I’m glad you asked! We’ll start each session with a live demo to show you exactly how that aspect of Semble works and ways you can make the most of it. And then it’s over to you! We want this to be an open space where you can ask us anything around the session topic - no question is too big or too small. Grab a tea, settle in, and let’s chat about how you can get the most out of your Semble. Save yourself a spot here: https://lnkd.in/e_YpiQAw

Security is crucial to feeling in control of your patient data. 🔒 We’re proud to be ISO 27001 certified. This means we've shown the highest levels of expertise in information security management. This is important to clients like Sukna, a medical secretary whose work in addiction treatment requires the utmost care and confidentiality. A secure patient portal means a paperless clinic, reducing the danger of a data breach and keeping them GDPR-complient. Plus, communication is fast and efficient, and data collection is simple.    Read more about how we keep Semble safe 👉 https://lnkd.in/e2NjJPBq

She did it!! Dionne Hairsine jumped out of a plane this Saturday to help us raise funds for the brilliant Healthcare Workers' Foundation 😱 🎉 There's still time to help us raise even more money for this fantastic charity - simply comment on our post below, and with 200 comments we'll match Dionne's donations. Get commenting for a good cause! 👇 👇

👇 👇 Comment on this post and help us raise vital funds for the Healthcare Workers' Foundation 👇 👇 Our fantastic (and fearless) Head of Delivery, Dionne Hairsine, is doing a skydive this weekend! 😱 And it’s all in aid of Semble’s company charity, the Healthcare Workers' Foundation. 🎉 Their cause is one that’s close to our hearts, supporting the physical, mental and day-to-day needs of all healthcare workers, from cleaners and porters to doctors and nurses. They also offer support, counselling and bereavement support to anyone in the healthcare industry. And with her skydive, Dionne is hurling herself out of a plane at 12,000ft (😬) on Saturday (strapped to a professional, of course), to help the Healthcare Workers' Foundation continue to provide vital care to those in our industry. Dionne has raised a whopping 🙌 £635 🙌 so far, which is amazing. But we think we can raise even more… Which is why we’re handing it over to you: If this post gets 200 comments, we’ll match Dionne’s fundraising to the tune of £500. 🤑 🤑 So get commenting – share your support, give Dionne some words of wisdom, tell us about a skydive you’ve done, or even tag your favourite member of your healthcare team. Each comment raises more money to help those who benefit from the support of this great charity. ❤️

Healthcare isn’t one-size-fits-all – and neither should your brand. Inclusivity in healthcare is more than just a buzzword; it’s about recognising and embracing the diverse needs, experiences, and backgrounds of every individual who interacts with your business. At Hertility, Deirdre O'Neill and her team create inclusive reports that shine a light on the inequalities of reproductive care. “If you see it in your practice, in your world, it should be highlighted. “If you aren’t inclusive, the voices of those who are not included will be the loudest, so you need to think about inclusivity in the way you speak in your brand. Here’s why inclusivity should be at the core of your healthcare brand: 🤝 Building trust: Patients are more likely to trust a brand that acknowledges and respects their unique identities. Inclusive branding shows that you see and value them, no matter their age, gender, ethnicity, or abilities. 👩⚕️ Better health outcomes: Inclusivity empowers people to seek the care they need. By creating a welcoming environment, both digitally and physically, you encourage patients from all walks of life to engage with your services, leading to better health outcomes across the board. 🙋♂️ 🙋♀️ Reflecting real communities: Your brand should reflect the diversity of the communities you serve. Representing a wide range of patient experiences through imagery, language, and services ensures that everyone feels represented and understood. Inclusivity in healthcare branding isn’t just the right thing to do—it’s essential for fostering patient trust, improving accessibility, and driving real health change. Watch the full webinar with Deirdre on creating a brand that connects with patients 👉 https://lnkd.in/eTuzYFzJ

When it comes to healthcare, the patient experience is evolving rapidly. With more access to information, technology, and personalised care options, patients today have clearer priorities and higher expectations than ever before. From the quality of care to communication with providers, patients are seeking healthcare experiences that align with their personal needs and values. In this blog, we take a look at Private Healthcare Information Network (PHIN)'s latest report into patient confidence and choice, and explore the key priorities that shape patient decision-making. These include: 🤝 Thinking partner, not patient: Participants in the report said they wanted to be treated like a partner instead of a recipient of a consultant’s care; to be included in the process helped build a sense of trust, which is essential to continued care. 👩⚕️ Knowing more about who's caring for them: Patients want reassurance their doctor truly cares about their work. They read reviews, watch videos, and speak to others who’ve undergone similar care. If this information isn’t available, it’s considered off-putting.   🗣 Communication gaps: Many patients feel that better communication—particularly regarding treatment plans and follow-ups—could significantly improve their experience. 🤑 Transparency in cost: Many feel that unexpected bills or unclear pricing structures create unnecessary stress, and would prefer upfront information about the financial aspects of their care. Want to learn more about what today’s patients prioritise when it comes to their care? Take a look at the blog 👉 https://lnkd.in/ecp5KNKy

Are you keen to play a key part in transforming healthcare? Do you have a passion for making meaningful change? Then we have some open roles at Semble that might just be the career upgrade you need. We are on a mission to enable health professionals to amplify their impact. We improve the way healthcare is delivered to millions of people by providing clinicians and their teams with powerful, innovative and secure software. Why work at Semble? Well, we offer:  🏡 Work from anywhere in the UK, with some flexibility across Europe  🐶 A dog-friendly office in London (complete with free barista coffee...)  🌴 Generous holiday entitlement, plus bank holidays, two feel-good days and your birthday off  🏥 Private health insurance 🤝 Top-notch team get-togethers Learn more about our open roles at the link in the comments. We look forward to hearing from you! #techjobs #healthtechjobs #healthcare

There's still time to join us for tomorrow's webinar! Hertility Co-Founder and Chief Commercial Officer, Deirdre O'Neill, will be walking us through the playbook for creating a strong brand presence – and will be taking all your burning brand-related queries, so come armed with a question or two! In this session you'll learn how to: 🔨 Build brand credibility in the healthcare industry. 💪 Understand if your brand strategy is working. ❤️ Help your team build an emotional connection to your brand. 👩⚕️👨⚕️ Establish your brand 'influencers' in order to become a trusted authority. 🎢 Understand the long-term nature of building a healthcare brand.    Save your spot 👉 https://lnkd.in/eQJAVbdg