Telcom

“VoIP is unreliable.” VoIP - or Voice over Internet Protocol - simply means managing voice calls over the internet, rather than a regular phone line. So in essence, VoIP is as reliable as your internet connection. More and more UK businesses are switching to VoIP. And for a number of reasons. The PSTN switch off is a big driver, clearly, as organisations will lose access to traditional phone lines. But improved comms quality, diversity of features and reduction in missed and dropped calls make VoIP all the more appealing. Obviously, your business needs enough bandwidth to operate VoIP effectively, but a DIA connection - which pretty much all businesses should have - will more than cover it. VoIP is generally more cost-effective than traditional landline systems, because there’s no need for separate voice and data networks and call rates are cheaper. If your business relies on voice calls and video conferencing, or is strongly customer focused, VoIP could be a great option. To further strengthen and protect the quality of VoIP calls, we’ve introduced an AlwaysOn offer for DIA. This combines a full fibre primary connection with a secondary rooftop point to point wireless backup. In the unlikely event of a fibre fault, the connection automatically failsover, ensuring the continuity of VoIP calls. Bu wait, there's more! We also offer UCaaS - aka Unified Comms as a Service. Underpinned by VoIP telephony, UCaaS includes a range of advanced call management features, video meetings, chat, presence, document sharing, CRM integration and more. So whether you're a small business looking for a simple approach to VoIP, or you need all the enterprise-grade bells and whistles too, get in touch to see how we can help. Learn more on our website. https://lnkd.in/e6-J2Bsi

Customer spotlight: Colony Coworking 📍 Location: Manchester. 🌟 Sector: Flexible workspace. Colony provides gorgeous co-working space in Manchester City Centre. Across six locations, they offer hot desking, private office space, event space, meeting rooms and even a podcast studio. 🎉 Why we’re so proud of it. Colony primarily hosts tenants from across the tech, media, creative and recruitment sectors. All of which are in the business of sharing huge files at speed, collaborating constantly and using cloud-based design tools, so there’s no room for laggy connections or awkward access. “What we offer to our clients is a productive workspace. And a huge part of that is having reliable, fast internet. Working with Telcom, we get close service, technical support, and technical delivery.” Alex Campbell, Co-Founder and Head of Product, Colony Coworking 🎯 What we do. We supply 10Gbps primary fibre internet connections into each of Colony’s venues, and monitor and manage WiFi and LAN networks across all sites, as well as VoIP solutions so Colony’s many tenants can video conference, chat and text over the UK’s fastest business internet too. We also support tailored offers for specific tenants. For example, providing dedicated lines and static and private IPs, where an individual business needs it. Watch the video or read our case study for more on how we're keeping Colony's six sites connected 👇 https://lnkd.in/eEWgmN5k

What a delight it was to be at Silicon Yorkshire's Tech Feast yesterday! Amazing to be in Leeds; one of our six HyperCities and a place with its fair share of our Preconnect® buildings. It was a pleasure to meet up with some of Yorkshire's brightest tech minds.

We’re proud to be sponsoring this week’s Silicon Yorkshire Tech Lunch and to be part of such a dynamic tech community in Leeds. We look forward to seeing everyone at Bibi's and sharing of vision of building a fibre and rooftop wireless Hypercity across Leeds.

“Full fibre takes too long to install.” At Telcom, we’re changing the game. Fibre installation requires specialised knowledge and training, which is why we’ve spent a decade building a dedicated in-house team of network and infrastructure engineers that can connect our customers quickly. Our services are built around speed of installation, in fact. In addition to our full fibre offer, in our Hypercities, we connect businesses to DIA in as little as ten days through a rooftop wireless point to point connection and in 20 days on our fibre network. We connect customers rapidly once an order is placed. The network’s already built, so the infrastructure’s ready and waiting, and we can quickly deploy our engineers to get customers connected in days, not months. In our Preconnect® buildings it can take as little as 48 hours. Find out more on the website 👇 https://lnkd.in/g9qVr-a

Preconnect® spotlight: The Chancery 📍 Location: Manchester. 🌟 Sector: Multi-tenant office space. The Chancery is in Manchester's Spring Gardens, the historical centre of the north west banking industry. It’s status as a blue-chip business address remains, and The Chancery itself is home to the consulate of Italy, Korn Ferry, a multi-national credit insurance firm and an accountant. 🎉 Why we’re so proud of it. "The Chancery is a modern, yet classical building, both a homage and worthy companion to the 19th century buildings it sits alongside." The installed solution needed to be sensitive to the aesthetic of the Grade A building, while providing the security and reliability needed by the sectors it houses. 🎯 Solutions supplied. We supplied The Chancery with our connected buildings offer - Preconnect®. Preconnect® gives tenants hyperfast internet connectivity with symmetrical speeds up to 10Gbps. Primary access is delivered through full fibre, but in our six Hypercities, we can also offer diverse connections in the form of point to point rooftop wireless, for an AlwaysOn, 100% uptime SLA. With Preconnect®, wayleave is pre-agreed, removing a huge chunk of the waiting time you’d expect from other ISPs. With this master wayleave in place, we can get tenants connected in as little as 48 hours. #preconnect #telcom #businessinternet #manchester

Today is World Mental Health Day. But we know that mental health matters every day. 🌍 We offer each employee a "My Day"—a dedicated day for you to take time for yourself. Whether it's relaxing, exercising, spending time with loved ones, or doing whatever brings you peace, this day is all about focusing on your mental health. We also have a number of Mental Health First Aiders, who are trained to spot early signs of mental ill-health, so they can signpost people to appropriate support. 👨⚕️ Knowing the signs of poor mental health—such as persistent stress, feeling overwhelmed, changes in mood, or lack of motivation—can help you take action early. If you’re unsure, ask yourself: - Am I feeling mentally and emotionally balanced? - Do I handle stress in a healthy way? - Am I getting enough rest and engaging in activities I enjoy? It's an important conversation and one we encourage internally. Our colleagues are the most important part of our business, and we'll continue to build a culture where we all feel comfortable to check in and prioritise well-being.

Need connectivity in London? Need it fast? We provide wireless rooftop internet across London's zones 1, 2 and 3, which can be up and running in as little as ten days - sometimes less. We've steered away from creating our own full fibre network in the capital, due to the high density of fibre networks that already exist. But we recognise that connections aren't exactly quick for London's businesses - which is where rooftop wireless steps in. We've introduced InstantOn, our solution to DIA leased line connectivity in 10 days. ⚡️ - Place a 1Gbps Fibre DIA and make it "InstantOn" 📡 - Get a like-for-like 1Gbps Wireless DIA installed within 10 days 🚧 - We’ll seamlessly switch when your 1Gbps Fibre DIA is ready 🔁 - Retain the Wireless connection as resilient backup at no extra cost! Find out how how we do it in the video below 👇

We want to make business internet a utility. When you move into a new office, your gas and water just work... so why shouldn't an essential like the internet? Preconnect® installs a backbone of connectivity through multi-tenant commercial office spaces. So that... 🏢 Landlords get: a unique selling point - rapid connection - at absolutely no cost 🧑 Tenants get: Up to 10Gbps internet, up and running in as little as 24 hours, no waiting around for months for a wayleave or installation  📶 We get: a brand shiny new customer Everyone's happy! We've already got over 300 Preconnect® buildings across the UK, covering almost 25 million sq. ft. of office space. Steven Calder - our Head of Preconnect® - explains everything in the video below 👇 To watch the full video and find out more about Preconnect® visit https://lnkd.in/g2FnqsF

"Businesses only need broadband to function." Myth debunked! For businesses, the choice between broadband and DIA isn't just technical, it’s strategic. A minor lag, downtime, or security loophole can lead to lost revenue, compromised data and tarnished brand reputation. Broadband remains the popular choice among residential households, but it's a whole different matter when it comes to business. We believe 'business broadband' is a bit of a misnomer, in fact, and that businesses deserve DIA, aka Direct Internet Access, aka Leased Lines! Which offer: 🔐 Enhanced security and reliability With DIA, the business has it's own private connection from the data centre, direct to their office. It's not shared with any other premises, so there's no contention at peak times - unlike broadband, which may be shared with 100s of other businesses or homes, and bandwidth speeds will suffer with peak usage. 🏃♀️ Faster, more consistent speeds DIA offers symmetrical speeds - meaning upload speeds = download speeds. This is particularly important for businesses 'uploading' data, which doesn't just mean sending files, but extends to video calls, cloud storage and back up, and web hosting. It also comes with a much better SLA than broadband. At Telcom, we offer a guaranteed four hour fix on DIA, whereas broadband SLAs typically offer fixes in days. 🆘 Better SLAs and 100% uptime Our AlwaysON solution goes one step further, offering a 100% uptime SLA, guaranteed to never go down. This has a backup connection in place which will automatically failover if the primary line was to go down for some reason. Are you ready to future-proof your business? Visit telcom.uk/leased-lines for more. #DIA #leasedlines #broadband #businessinternet