Today in AI | AI Startup Newsletter reposted this
💭 Meet Bret Taylor : The OpenAI Chair that just raised $175M at a $4.5B valuation for his conversational AI startup: Sierra 🤖 Sierra was founded in May 2023 by Bret Taylor and Clay Bavor with the mission to empower consumer brands to build customer facing AI agents. These agents will help you on every aspect of customer service from finding your order to order returns and exchanges. Essentially, Sierra is helping companies build branded AI agents for every single part of the customer experience. 🤔 Why is this super exciting? Bret thinks we’re in an era of conversational software. With GPT-4, we’ve crossed a quality threshold of effectiveness with conversational AI where now you’re able to have a super nuanced conversation with AI and it will actually work. In 1995, the way you existed digitally as a business was to have a website/app. In 2025, the way you exist digitally is to have an AI agent. 💸 Sierra has now crossed over $20M in annual revenue despite being founded less than 2 years ago. 💲 Some of their customers now include Sonos, SiriusXM, WeightWatchers and AG1, who have all experienced higher customer engagement & higher resolution rates with Sierra. 💰️ On October 28th 2024, Sierra raised a $175M venture round at a $4.5B valuation led by GreenOaks with participation from ICONIQ Capital and Thrive Capital. 🤯 Bret really thinks that this is a new category of digital experience and companies will want to be present in this world of conversational AI. Check out the full story here 👉 https://lnkd.in/giKwZZKt