A
Accepted payment methods - opens in new window or tab
Adult items
Age requirements for eBay members - opens in new window or tab
Airlines
- Industry items - opens in new window or tab
- Travel - opens in new window or tab
- Uniforms - opens in new window or tab
Airsoft, air rifle - opens in new window or tab
Alcohol - opens in new window or tab
Ammunition - opens in new window or tab
Animals
- Animal products - opens in new window or tab
- Animal traps - opens in new window or tab
- Live animals - opens in new window or tab
Artifacts - opens in new window or tab
Authenticity
Automatic weapons - opens in new window or tab
B
Barter and trades - opens in new window or tab
Batteries - opens in new window or tab
BB Guns - opens in new window or tab
Beer - opens in new window or tab
Beta software - opens in new window or tab
Bicycle helmets - opens in new window or tab
Bids
- Artificial or shill - opens in new window or tab
- Retracting or cancelling - opens in new window or tab
Birds - opens in new window or tab
Birth certificates - opens in new window or tab
Bladed products - opens in new window or tab
Body parts - opens in new window or tab
Bonuses and prizes - opens in new window or tab
Brand names
Bullion policy - opens in new window or tab
Bundled software - opens in new window or tab
Business seller policy - opens in new window or tab
Burial-related items - opens in new window or tab
Buyer
- Abusive buyer - opens in new window or tab
- Non-paying - opens in new window or tab
- Policy overview - opens in new window or tab
- Protection, eBay - opens in new window or tab
C
Cancelling bids - opens in new window or tab
Cancelling orders - opens in new window or tab
Car seats - opens in new window or tab
Cash payments - opens in new window or tab
Catalogue sales - opens in new window or tab
Category
Cave formations - opens in new window or tab
CB amplifiers - opens in new window or tab
Certificates of authenticity (COAs) - opens in new window or tab
Chance listings - opens in new window or tab
Charity or fundraising listings - opens in new window or tab
Cheques, as a payment method - opens in new window or tab
Circumventing fees - opens in new window or tab
Clothing, used - opens in new window or tab
COAs (Certificates of authenticity) - opens in new window or tab
Coins - opens in new window or tab
Collectable containers, alcohol-related - opens in new window or tab
Collectable currency - opens in new window or tab
Community content - opens in new window or tab
Community boards usage - opens in new window or tab
Comparative pricing - opens in new window or tab
Compilations of information - opens in new window or tab
Concert tickets - opens in new window or tab
Condition of returned items - opens in new window or tab
Consumer Contracts Regulations 2013 - opens in new window or tab
Contact information
- False or missing - opens in new window or tab
- In listings - opens in new window or tab
- Overview - opens in new window or tab
- Sharing - opens in new window or tab
Contracts - opens in new window or tab
Cookies and web beacons - opens in new window or tab
Copies, unauthorised - opens in new window or tab
Copyrights
- Basics of - opens in new window or tab
- Encouraging infringement - opens in new window or tab
- Guidelines for listings - opens in new window or tab
Cosmetics - opens in new window or tab
Counterfeits
- Authenticity disclaimers - opens in new window or tab
- Currency - opens in new window or tab
- Overview - opens in new window or tab
Coupons - opens in new window or tab
Cots - opens in new window or tab
Crafts, Native American - opens in new window or tab
Credit cards
Credits for third-party solutions - opens in new window or tab
Cruises - opens in new window or tab
Cubic zirconium - opens in new window or tab
Currency
- Bullion policy - opens in new window or tab
- Collectable - opens in new window or tab
- Virtual - opens in new window or tab
- Replica currency - opens in new window or tab
Customs declarations - opens in new window or tab
D
Dating services - opens in new window or tab
Debit cards, sale of - opens in new window or tab
Defect removal - opens in new window or tab
Description theft - opens in new window or tab
Detailed seller ratings (DSRs) - opens in new window or tab
Diamonds - opens in new window or tab
Digitally delivered goods - opens in new window or tab
Disaster and tragedy - opens in new window or tab
Documents
Downloadable media - opens in new window or tab
Driver's licences - opens in new window or tab
Drugs
- Describing items as - opens in new window or tab
- Illegal drugs and drug paraphernalia - opens in new window or tab
- Over the counter - opens in new window or tab
- Prescription - opens in new window or tab
Duplicate listings - opens in new window or tab
E
eBay
- Employee trading - opens in new window or tab
- Money Back Guarantee - opens in new window or tab
- Name and logo - opens in new window or tab
- Site interference - opens in new window or tab
- Site outage - opens in new window or tab
E-cigarettes - opens in new window or tab
Electronic vouchers - opens in new window or tab
Electronically delivered items - opens in new window or tab
Electronic equipment - opens in new window or tab
Emails
- Invalid address - opens in new window or tab
- Offensive or unwelcome - opens in new window or tab
- Spam - opens in new window or tab
- Threats - opens in new window or tab
Embargoed goods and prohibited countries - opens in new window or tab
Emissions control defeat devices - opens in new window or tab
Event tickets - opens in new window or tab
Explosives - opens in new window or tab
F
Fair use - opens in new window or tab
Fake IDs - opens in new window or tab
False or missing contact information - opens in new window or tab
False reports of policy violations - opens in new window or tab
Fee circumvention or avoidance - opens in new window or tab
Fee credits, false claims for - opens in new window or tab
Feedback
- Manipulation - opens in new window or tab
- Misuse - opens in new window or tab
- Policy overview - opens in new window or tab
- Seller restrictions on - opens in new window or tab
Fertiliser and pesticides - opens in new window or tab
Firearms and accessories - opens in new window or tab
Fireworks - opens in new window or tab
Fish - opens in new window or tab
Food - opens in new window or tab
Forgeries
Fundraising listings - opens in new window or tab
Funeral items - opens in new window or tab
G
Gems - opens in new window or tab
Giveaways, raffles, and prizes - opens in new window or tab
Gold jewellery - opens in new window or tab
Gold bullion - opens in new window or tab
Government
Grave-related items - opens in new window or tab
Grenades - opens in new window or tab
Groups usage - opens in new window or tab
Guides and reviews - opens in new window or tab
Guns
- Airsoft, air rifle and BB guns - opens in new window or tab
- Ammunition - opens in new window or tab
- Firearms and accessories - opens in new window or tab
- Replica, toy and prop firearms - opens in new window or tab
H
Hazardous, restricted, or regulated materials - opens in new window or tab
Holidays - opens in new window or tab
Hotels and resorts - opens in new window or tab
Hoverboards and self balancing scooters - opens in new window or tab
HTML in listings - opens in new window or tab
Human body parts and remains - opens in new window or tab
I
Identification
Illegal activity, encouraging - opens in new window or tab
Illegal explicit content - opens in new window or tab
Image theft - opens in new window or tab
Import duties - opens in new window or tab
Importing goods into the UK or Ireland - opens in new window or tab
Indian crafts - opens in new window or tab
Information sales - opens in new window or tab
Intangible items - opens in new window or tab
Intellectual property - opens in new window or tab
International trading - opens in new window or tab
Invalid bid retraction - opens in new window or tab
Invalid contact information - opens in new window or tab
Invalid email addresses - opens in new window or tab
Item description - opens in new window or tab
Item misrepresentation
- Category - opens in new window or tab
- Description - opens in new window or tab
- Item location - opens in new window or tab
Item not received - opens in new window or tab
Items purchased outside of eBay (fraud) - opens in new window or tab
Ivory - opens in new window or tab
J
JavaScript in listings - opens in new window or tab
Jewellery - opens in new window or tab
K
Keyword spamming - opens in new window or tab
Knives - opens in new window or tab
L
Law enforcement, reporting fraud - opens in new window or tab
Legal agreements with third parties - opens in new window or tab
Legal notices - opens in new window or tab
Letters of authenticity (LOAs) - opens in new window or tab
Licence plates - opens in new window or tab
Limits on eBay sellers - opens in new window or tab
Links
- From reviews and guides - opens in new window or tab
- To eBay from your website - opens in new window or tab
- In listings - opens in new window or tab
Listings
- Inappropriate comments - opens in new window or tab
- International sales - opens in new window or tab
- Misleading - opens in new window or tab
- No item offered for sale - opens in new window or tab
- Overview of policies - opens in new window or tab
- Prohibited and restricted items - opens in new window or tab
LOAs (Letters of authenticity) - opens in new window or tab
Lockpicking devices - opens in new window or tab
Lodging and holiday packages - opens in new window or tab
Logo, guidelines for using eBay intellectual property - opens in new window or tab
Lottery tickets and game pieces - opens in new window or tab
M
Mailing lists and personal information - opens in new window or tab
Makeup, used - opens in new window or tab
Matrix programs - opens in new window or tab
Mature audiences - opens in new window or tab
Medical devices - opens in new window or tab
Medications
Members
- Behaviour overview - opens in new window or tab
- Contact information and identity - opens in new window or tab
- Member-to-member communications - opens in new window or tab
- Rules for buyers - opens in new window or tab
- Rules for everyone - opens in new window or tab
- Rules for sellers - opens in new window or tab
- Suspended - opens in new window or tab
- Third-party endorsement of - opens in new window or tab
- Username - opens in new window or tab
Military items - opens in new window or tab
Minors, protecting - opens in new window or tab
Misrepresentation
- Identity - opens in new window or tab
- Item category - opens in new window or tab
- Item description - opens in new window or tab
- Item location - opens in new window or tab
- Item title - opens in new window or tab
- Top-Rated - opens in new window or tab
Mobile devices - opens in new window or tab
Money orders, as payment method - opens in new window or tab
Mortgage notes - opens in new window or tab
Multi-level marketing, pyramid, and matrix programs - opens in new window or tab
Multiple accounts - opens in new window or tab
Multiple-quantity listing fee avoidance - opens in new window or tab
N
Narcotics - opens in new window or tab
Native American items
Nazi items - opens in new window or tab
No item listings - opens in new window or tab
Non-binding bid policy - opens in new window or tab
Non-fungible tokens (NFTs) - opens in new window or tab
Non-paying buyer
- Appealing unpaid items - opens in new window or tab
- Failure to pay for item - opens in new window or tab
- Reporting a buyer - opens in new window or tab
Nonprofit listings - opens in new window or tab
O
Odometer modification devices - opens in new window or tab
OEM software - opens in new window or tab
Offensive
- Email - opens in new window or tab
- Language - opens in new window or tab
- Materials - opens in new window or tab
Offers to buy or sell outside of eBay - opens in new window or tab
Order cancellation - opens in new window or tab
Outages on the eBay site - opens in new window or tab
P
Passports and government documents - opens in new window or tab
Patent notices, eBay - opens in new window or tab
Payment dispute seller protections - opens in new window or tab
Payments
- Accepted types - opens in new window or tab
- Overview - opens in new window or tab
- PayPal payments - opens in new window or tab
Pearls - opens in new window or tab
Personal information and mailing lists - opens in new window or tab
Personal relationships and services - opens in new window or tab
Philatelia (stamps) - opens in new window or tab
Photos
Pill presses, dies and moulds - opens in new window or tab
Plants - opens in new window or tab
Plastic products, single-use - opens in new window or tab
Playboy - opens in new window or tab
Plays, ticket sales - opens in new window or tab
Police-related items - opens in new window or tab
Ponzi schemes - opens in new window or tab
Postage - opens in new window or tab
Presale listings - opens in new window or tab
Prescription and over-the-counter drugs - opens in new window or tab
Prescription devices - opens in new window or tab
Price gouging - opens in new window or tab
Privacy
Prizes - opens in new window or tab
Product safety - opens in new window or tab
Products with eligibility requirements - opens in new window or tab
Profanity, use of on eBay - opens in new window or tab
Profile - opens in new window or tab
Prohibited and restricted items - opens in new window or tab
Prohibited countries, trading restrictions - opens in new window or tab
Property - opens in new window or tab
Protections
- eBay Buyer - opens in new window or tab
- Payment dispute - opens in new window or tab
- Seller - opens in new window or tab
Publishing contact information - opens in new window or tab
Pyramid schemes - opens in new window or tab
R
Radar detectors and jamming devices - opens in new window or tab
Radioactive items - opens in new window or tab
Raffles - opens in new window or tab
Recalled items - opens in new window or tab
Refrigerants - opens in new window or tab
Refusal to sell - opens in new window or tab
Remains, human - opens in new window or tab
Removing serial numbers - opens in new window or tab
Replicas
- Coins and currency - opens in new window or tab
- Replica, toy, and prop firearms - opens in new window or tab
- Stamps - opens in new window or tab
- Unauthorised - opens in new window or tab
Reporting
- Catalogue product violation - opens in new window or tab
- Fake eBay email - opens in new window or tab
- Issue with a seller - opens in new window or tab
- Item or listing violation - opens in new window or tab
- Member violations - opens in new window or tab
Retracting a bid - opens in new window or tab
Returns
- Return item condition - opens in new window or tab
- Setting up your return policy - opens in new window or tab
Reviews and guides - opens in new window or tab
Rules for buyers overview - opens in new window or tab
Rules for sellers overview - opens in new window or tab
S
Satellite descramblers - opens in new window or tab
Scanned vouchers - opens in new window or tab
Scanners and communication equipment - opens in new window or tab
Search and browse manipulation - opens in new window or tab
Seeds - opens in new window or tab
Seller
- Business seller policy - opens in new window or tab
- Failure to send item - opens in new window or tab
- Global seller performance - opens in new window or tab
- Performance gaming - opens in new window or tab
- Performance standards and seller levels - opens in new window or tab
- Policies overview - opens in new window or tab
- Practices policy - opens in new window or tab
- Protection abuse - opens in new window or tab
- Protection policy - opens in new window or tab
- Refusal to sell - opens in new window or tab
- Return policies - opens in new window or tab
- Service metrics - opens in new window or tab
- Top-Rated misrepresentation - opens in new window or tab
Selling limits - opens in new window or tab
Services, prohibited or restricted - opens in new window or tab
Sexually-explicit materials - opens in new window or tab
Shill bidding - opens in new window or tab
Shipping - opens in new window or tab
Shipping-related items - opens in new window or tab
Signature confirmation - opens in new window or tab
Signposts, no item listings - opens in new window or tab
Single-use plastic products - opens in new window or tab
Site interference - opens in new window or tab
Site outage - opens in new window or tab
Slot machines - opens in new window or tab
Snails - opens in new window or tab
Social media and reviews manipulation - opens in new window or tab
Social security numbers and personal information - opens in new window or tab
Software
- Beta - opens in new window or tab
- Bundled or OEM - opens in new window or tab
- Unauthorised copies - opens in new window or tab
Spam - opens in new window or tab
Sporting event tickets - opens in new window or tab
Stamps - opens in new window or tab
Steroids - opens in new window or tab
Stocks and securities - opens in new window or tab
Stolen property - opens in new window or tab
Stun guns - opens in new window or tab
Surveillance equipment - opens in new window or tab
T
Tax - opens in new window or tab
Tax strategy 2018 - opens in new window or tab
Terms and conditions
- eBay's User Agreement - opens in new window or tab
- Seller linking to - opens in new window or tab
- Violation of the eBay User Agreement - opens in new window or tab
Test listings - opens in new window or tab
Third-party acknowledgements and links - opens in new window or tab
Third-party endorsements of eBay members - opens in new window or tab
Threats of bodily harm - opens in new window or tab
Ticket sales - opens in new window or tab
Titles, misleading - opens in new window or tab
Tobacco - opens in new window or tab
Trademarks - opens in new window or tab
Trades - opens in new window or tab
Trading cards - opens in new window or tab
Traffic signal changers - opens in new window or tab
Train travel - opens in new window or tab
Transit
Travel and holidays - opens in new window or tab
U
Unauthorised copies - opens in new window or tab
Unauthorised recordings - opens in new window or tab
Underage users - opens in new window or tab
Uniforms
- Government - opens in new window or tab
- Police - opens in new window or tab
- Shipping company - opens in new window or tab
- Transit - opens in new window or tab
Unpaid items
Unsolicited email (spam) - opens in new window or tab
Unsolicited ideas - opens in new window or tab
Used items
- Clothing - opens in new window or tab
- Cosmetics - opens in new window or tab
- Underwear - opens in new window or tab
User Agreement - opens in new window or tab
User Privacy Notice - opens in new window or tab
Users
- Contact information and identity - opens in new window or tab
- Rules for buyers - opens in new window or tab
- Rules for everyone - opens in new window or tab
- Rules for sellers - opens in new window or tab
- Suspended - opens in new window or tab
- Third-party endorsement of - opens in new window or tab
Usernames - opens in new window or tab
Using multiple accounts (policy) - opens in new window or tab
V
VeRO program
- Overview - opens in new window or tab
- Verified Rights Owner (VeRO) policy - opens in new window or tab
Video games, unauthorised copies of - opens in new window or tab
Violence and violent criminals - opens in new window or tab
Virtual currency - opens in new window or tab
Vulgar language - opens in new window or tab
W
Weapons
- Airsoft, air rifle and BB guns policy - opens in new window or tab
- Firearms and accessories - opens in new window or tab
- Knives - opens in new window or tab
- Replica, toy, and prop firearms - opens in new window or tab
- Weapons - opens in new window or tab
Weeds - opens in new window or tab
Western Union, as payment method - opens in new window or tab
Wildlife products - opens in new window or tab
Wine - opens in new window or tab
Wire transfers, as payment method - opens in new window or tab
Wiretaps and electronic surveillance equipment - opens in new window or tab