How do you track security incidents and their impact on your organization?

2 How to collect and analyze IR metrics?

In order to collect and analyze IR metrics, you need to define objectives, data sources, methods, and tools. Additionally, you must ensure the quality, accuracy, and consistency of the data. To do this, you should first determine your objectives: what are you trying to measure and why? What are your key performance indicators (KPIs) and key risk indicators (KRIs)? How do they relate to your IR plan and policy? Then, identify data sources: where will you get your data from? How will you access, store, and secure it? How often will you update it? After that, decide on methods: how will you calculate, aggregate, and normalize your data? What formulas, algorithms, and models will you use? How will you handle outliers, anomalies, and missing values? Finally, select tools: what tools will you use to collect, analyze, and visualize your data? How will you integrate them with your existing systems and platforms? How will you automate and streamline your data collection and analysis processes? It is also important to validate and verify the data: how will you ensure the quality, accuracy, and consistency of your data? How will you check for errors, biases, and discrepancies? How will you audit and review your data collection and analysis processes?

3 How to report IR metrics?

When reporting IR metrics, it’s important to tailor your message, format, and frequency to your audience, purpose, and context. To do this effectively, you should first know your audience and their expectations, needs, and interests. Additionally, define the purpose of your report and what you want to achieve with it. Then choose the format that best suits the report and set a frequency for your reporting. Finally, use plain language to communicate your metrics in a clear and concise way. Highlight the key takeaways, actions, and next steps to ensure your audience understands the reports.

4 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?