A non-technical stakeholder doubts a proposed technical solution. How can you convince them of its necessity?

To convince a non-technical stakeholder, it is important to focus on the business impact. Explain how the solution addresses specific pain points or challenges they face, using clear, relatable language. Highlight the potential benefits, such as increased efficiency, cost savings, or enhanced security, and provide examples or case studies demonstrating success in similar situations. Emphasize the alignment with their strategic goals and offer reassurances by mentioning support, training, and gradual implementation to ensure smooth adoption. Address their concerns with empathy, showing how the solution mitigates risks and adds value to their organization

Emphasize the long-term advantages of implementing the solution, such as improved efficiency and reduced risk. Framing the discussion around future gains can help alleviate immediate concerns about costs and disruptions.

To convince a non-technical stakeholder of a technical solution's necessity, focus on understanding their concerns: 1. Listen Actively: Genuinely listen to their doubts. Ask open-ended questions to fully understand their perspective. 2. Clarify Misunderstandings: Address any misconceptions with clear, jargon-free explanations. 3. Empathise and Validate: Acknowledge their concerns as valid and show empathy. 4. Identify Underlying Issues: Dig deeper to find the root causes of their doubts. 5. Communicate Benefits: Translate the solution's benefits into terms that matter to them. By focusing on understanding and addressing their concerns, you can build trust and convey the solution's necessity.

1. Understand Their Perspective, Listen to their doubts and understand their concerns and Show empathy by acknowledging their perspective. 2. Simplify the Technical Aspects Avoid Technical Words : Use simple, non-technical language to explain the solution. Analogies and Metaphors: Use analogies that relate to their domain to make complex concepts more relatable.

To convince a non-technical stakeholder, I would explain the solution in simple, relatable terms, focusing on the business value, such as cost savings, efficiency gains, or risk mitigation. For example, other companies using this approach have seen increased productivity. By implementing it, we’re also reducing the risk of future issues, ensuring smoother operations. It directly supports our goal of improving efficiency, benefiting the entire business.

Invite stakeholders to ask questions and share their thoughts during the presentation. Engaging them in dialogue fosters a collaborative environment and reinforces their understanding of the solution.

To convince a non-technical stakeholder of a technical solution's necessity, simplify the complexity: 1. Translate Technical Jargon: Use simple, everyday language and relatable analogies to explain the solution. 2. Highlight Key Benefits: Focus on tangible benefits like cost savings, efficiency, and customer satisfaction, linking them to business goals. 3. Use Visual Aids: Diagrams and charts can help make complex concepts more understandable. 4. Provide Real-World Examples: Share case studies of similar successful implementations. 5. Encourage Questions: Be available to answer questions clearly and concisely. Simplifying complexity helps communicate the solution’s necessity effectively.

Acredito que apostar numa comunicação simples, clara e objetiva é um caminho para garantir que a demanda seja compreendida e possível de ser executada e viabilizada.

Demonstrate how the technical solution supports the organization's broader strategic objectives. Showing alignment with key goals can strengthen the argument for adoption and highlight its importance.

I have found giving them a comparison of options with pros and cons works well - this is what you could do (carry on as you are for instance), however these are the risks, vulnerabilities, downtime, no scope for growth, operational disruption etc…. All things that a business is typically trying to avoid.

To convince a non-technical stakeholder of a technical solution's necessity, focus on benefits: 1. Highlight Tangible Benefits: Emphasise how the solution will save costs, improve efficiency, and enhance customer satisfaction. Link these benefits directly to their business goals. 2. Showcase Real-World Examples: Provide case studies and success stories that illustrate the positive impact of similar solutions. 3. Use Clear, Simple Language: Avoid technical jargon and explain the benefits in straightforward terms. 4. Address Specific Concerns: Tailor your explanation to address the stakeholder’s unique concerns and priorities. By focusing on clear, relatable benefits, you can effectively convey the solution’s value.

To convince a non-technical stakeholder of a technical solution's necessity, provide evidence: 1. *mUse Data and Metrics: Present clear, quantifiable data that shows the solution’s impact, such as increased efficiency, cost savings, or enhanced customer satisfaction. 2. Share Case Studies: Offer examples of similar successful implementations, highlighting their positive outcomes. 3. Cite Expert Endorsements: Reference endorsements from industry experts or credible sources to build trust. 4. Demonstrate ROI: Show how the investment in the solution will yield significant returns. Providing solid evidence helps build credibility and convinces stakeholders of the solution's necessity.

To convince a non-technical stakeholder of a technical solution's necessity, offer support: 1. Address Concerns Directly: Listen actively to their doubts and provide clear, detailed explanations. 2. Provide Expert Opinions: Share insights from technical experts or third-party endorsements to bolster credibility. 3. Offer Demonstrations or Trials: Arrange demonstrations or trials to showcase the solution's functionality and benefits. 4. Outline Support Plans: Detail support, training, and maintenance plans to reassure stakeholders about ongoing assistance. Supporting stakeholders with information, demonstrations, and assurances can effectively demonstrate the necessity of the technical solution.