Learn about the best practices and standards for managing aircraft deicing operations at an airport, covering planning, optimization, communication, training, supervision, management, and improvement.

Indisputable. There are many elements that are known ahead of time. Things such as the forecast, when freezing precipitation should start/end, how many flights are expected during this time (Part 121), types of aircraft, type 1 and IV fluid storage capacity, how much you should have on hand, delivery cycles, staffing. While we can’t plan for everything, having answers to the items above will help you navigate the operation.

Last updated on Sep 3, 2024

What are the most effective ways to manage aircraft deicing operations at an airport?

Deicing aircraft is a critical operation for ensuring flight safety and preventing delays at airports during winter conditions. However, managing deicing operations can be challenging, as it involves coordination, communication, and compliance with various stakeholders and regulations. In this article, you will learn about some of the most effective ways to manage aircraft deicing operations at an airport, based on best practices and industry standards.

1 Plan ahead

One of the most important aspects of managing deicing operations is to plan ahead and anticipate the weather, traffic, and resource requirements. You should have a clear deicing policy and procedure that defines the roles and responsibilities of the airport, the airlines, the deicing service providers, and the air traffic control. You should also have a contingency plan that covers scenarios such as equipment failure, staff shortage, or unexpected snowfall. Planning ahead will help you avoid confusion, conflicts, and inefficiencies during deicing operations.

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Brian Walker

Aviation Leadership Coach and Educator. Host of The Pathway Project Podcast, Flight Operations/Dispatch Consultant.
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Indisputable. There are many elements that are known ahead of time. Things such as the forecast, when freezing precipitation should start/end, how many flights are expected during this time (Part 121), types of aircraft, type 1 and IV fluid storage capacity, how much you should have on hand, delivery cycles, staffing. While we can’t plan for everything, having answers to the items above will help you navigate the operation.

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2 Optimize the deicing pad

The deicing pad is the designated area where aircraft are deiced before takeoff. It is essential to optimize the deicing pad layout, capacity, and location to minimize the taxiing time and fuel consumption of the aircraft, as well as the environmental impact of the deicing fluid. You should consider factors such as the runway configuration, the wind direction, the aircraft size and type, and the deicing method (centralized or distributed) when designing and operating the deicing pad. You should also monitor the deicing pad occupancy and availability to ensure smooth and safe traffic flow.

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3 Communicate effectively

Effective communication is vital for managing deicing operations, as it ensures that all parties involved are aware of the deicing status, schedule, and instructions. You should use standardized terminology, formats, and protocols to communicate with the pilots, the deicing crews, the ground handlers, and the air traffic controllers. You should also use reliable and compatible communication systems and devices to avoid miscommunication, interference, or delays. Additionally, you should provide regular feedback and updates to the passengers and the public about the deicing process and its impact on the flight operations.

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4 Train and supervise the staff

The staff involved in deicing operations should be well-trained and supervised to ensure quality, safety, and compliance. You should provide adequate training and certification programs for the deicing crews, covering topics such as deicing techniques, equipment, fluid types, application rates, holdover times, and safety procedures. You should also supervise and evaluate the performance of the deicing crews, using methods such as audits, inspections, tests, and reports. Furthermore, you should ensure that the staff are motivated, rewarded, and supported to maintain a high level of service and professionalism.

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Stefano Pedroni

Deputy Ground Operations Manager & Deputy Security Manager
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Speaking from the perspective of someone who has been directly involved in deicing operations both at an airport and for an airline, I can attest to the critical importance of well-trained personnel. In an industry where fully automated deicing equipment is still a rarity, the human factor truly becomes the difference-maker. Proper training, certification, and ongoing supervision are essential for ensuring safety, efficiency, and compliance. The skill, knowledge, and professionalism of the deicing crew are vital to the success of the operation, and investing in these areas is non-negotiable.

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5 Manage the deicing fluid

The deicing fluid is the chemical solution that is sprayed on the aircraft to remove or prevent ice formation. It is important to manage the deicing fluid properly, as it affects the cost, efficiency, and environmental impact of deicing operations. You should select the appropriate type and quantity of deicing fluid for each aircraft, based on factors such as the weather conditions, the aircraft configuration, and the holdover time. You should also store, handle, and dispose of the deicing fluid in accordance with the regulations and best practices, to prevent spillage, contamination, or pollution.

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6 Monitor and improve the process

The last but not least way to manage deicing operations is to monitor and improve the process continuously, using data, feedback, and innovation. You should collect and analyze data on the deicing operations, such as the frequency, duration, cost, and quality of deicing, as well as the customer satisfaction, safety, and environmental indicators. You should also solicit and incorporate feedback from the stakeholders, such as the airlines, the deicing service providers, the regulators, and the passengers. Moreover, you should explore and adopt new technologies, methods, or standards that can enhance the efficiency, effectiveness, or sustainability of deicing operations.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Mike Mullins

Technologist | Information Systems Security Professional | Author
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Can AI play a role in airport operations – specifically in the determination of deicing logistics and execution? Regarding deicing operations this is made simpler with the proliferation of video surveillance throughout the airport and on the ramp. One example is the visual inspection of aircraft control surfaces using existing video feeds. AI analysis of the video feed of the aircraft at the gate would provide near real-time updates on the status of the control surfaces of the aircraft and aid in determining the need for deicing. The decision always comes down to the flight crew, but AI as an additional tool to help aid in faster and more accurate deicing decision-making will support better operations flow and safer operations for all.

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What are the most effective ways to manage aircraft deicing operations at an airport?

1

2

3

4

5

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7

1 Plan ahead

2 Optimize the deicing pad

3 Communicate effectively

4 Train and supervise the staff

5 Manage the deicing fluid

6 Monitor and improve the process

7 Here’s what else to consider

Airport Management

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What are the most effective ways to manage aircraft deicing operations at an airport?

1

2

3

4

5

6

7

1 Plan ahead

2 Optimize the deicing pad

3 Communicate effectively

4 Train and supervise the staff

5 Manage the deicing fluid

6 Monitor and improve the process

7 Here’s what else to consider

Airport Management

Rate this article

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