Na minha experiência, achei útil abordar o assunto em particular e de forma não confrontadora, usando exemplos específicos para ilustrar o comportamento inadequado. Por exemplo, após observar um incidente, realizei uma reunião privada e focada em soluções. Uma dica adicional é oferecer treinamentos de comunicação assertiva para todos, reforçando o uso de uma linguagem respeitosa no ambiente de trabalho.

Try to talk to your team member with a cool head and understand the problem being faced by him. Hear him/ her out logically and try to do a rational conversation. Recommend that u start afresh and leave the baggage behind. Try and build better relationship with the concerned person. Do an informal catchup off and on to bridge build.

La forma en la que se comunican y tratan los empleados de una empresa dice mucho del ambiente laboral que existe en la misma. Sin un ambiente laboral adecuado, los empleados no se sienten cómodos, reducen su productividad, tienen más bajas laborales y el porcentaje de fuga a otras empresas es mayor. Esto se traduce en malos resultados para la empresa, no solo a nivel económico, sino a nivel de reputación corporativa interna y externa, algo que también se refleja en el balance económico a medio-largo plazo. Esta es la razón por la que es esencial implementar políticas de comunicación interna, donde la intervención de terceras personas (ajenas al conflicto) es necesaria, pero también políticas de prevención para evitar estos problemas.

To address inappropriate language, I personally approach the situation privately and respectfully. I focus on the impact it has on the team and workplace culture, explaining the need for professionalism. I provide clear expectations on appropriate communication while offering support for improving behavior moving forward.

To address a team member's inappropriate language in a delicate manner, I would choose a private setting to discuss the issue directly and respectfully. I would express my concerns about the impact of their language on team dynamics and the work environment, emphasizing the importance of maintaining professionalism. It's crucial to listen to their perspective and understand if there are underlying reasons for their behavior. Together, we can establish clear expectations for communication going forward, ensuring that everyone feels respected and valued in the workplace.