Here's how you can foster strong relationships with your team members using emotional intelligence.
Managing an airport requires not only technical savvy but also a strong emotional connection with your team. Emotional intelligence (EI) is the ability to understand and manage your own emotions, and to recognize and influence the emotions of others. In the high-pressure environment of airport management, where safety and efficiency are paramount, EI is a critical skill for fostering strong relationships with your team members. By leveraging EI, you can create a more harmonious workplace, improve communication, and enhance team performance.