Here's how you can foster trust among your team as a leader.

Na minha experiência no início de um novo projeto, começamos com uma roda de conversa e de apresentações e criamos um ambiente seguro para conhecer cada um tanto líder quanto liderado, essa transparência em apresentar tanto os pontos positivos quanto os que precisam ser desenvolvimento contribuiu muito para o desenvolvimento da confiança.

Building Rapport and Trust: Explore strategies for building rapport and trust in communication, such as being authentic, demonstrating empathy, and maintaining professionalism. Highlight the importance of fostering positive relationships with colleagues to facilitate effective communication.

As a leader of the internal communications team, I believe my team members need three key things: 1. Orientation: I believe it's crucial for team members to understand the role of IC in the organization, how to contribute effectively, and their own potential for growth within the IC profession. 2. Trust and Development: I believe in empowering team members and fostering an environment where they can develop their skills and creativity. 3. Supportive Environment: I understand that personal well-being directly impacts work performance. I strive to create a work environment where you feel comfortable seeking support and addressing any concerns that may affect your work. That's why we have such a strong and loyal team environment

Acredito que a transparência e autenticidade é fundamental, pois só falar da boca pra fora ou tentar ocultar quem você verdadeiramente é como ser humano e profissional não vai se sustentar. Quando passei a entender que preciso transparecer minha essência a confiança do time na minha liderança evolui muito e assim o resultado vem de maneiras que você nem imagina.

Na minha vida profissional após receber alguns feedbacks do meu gestor, entendi que manter a constância nos acompanhamentos e a integridade no trato com as pessoas fez com que os liderados entendessem a importância do que precisava ser feito e entregue. O objetivo é criar um bom e velho hábito para que assim a evolução possa ser contínua em todos os aspectos, pessoal e profissional.

Establish Consistency: Consistency is key to building a strong personal brand. Ensure that your communication style, tone, and messaging are consistent across all channels and interactions. This consistency helps to reinforce your brand identity and build trust and credibility with your audience.

En tant que communicant, pour réussir à engager vos équipes il est nécessaire de maintenir de la cohérence sur 2 sujets principaux : Le cap et le cadre de travail. Votre mission est de rappeler le cap c'est à dire la stratégie de l'entreprise. Vous devez non seulement la rendre compréhensible à tous mais également systématiquement vous y référer dans vos communications et vos projets internes. Concernant le cadre, c'est à dire les règles à respecter celles-ci doivent également être simples, lisibles et permanentes. Une fois comprises et acceptées, elles doivent systématiquement être appliquées. En cas de sortie du cadre d'un collaborateur, il est important de le recevoir afin d'échanger avec lui et si nécessaire appliquer une sanction.

My Gen Z team members are full of ideas and enjoy lively discussions. To ensure everyone has a chance to contribute effectively, we often use the 5W-1H format when presenting plans or critiques. Additionally, sharing SWOT models can be helpful for a more comprehensive analysis. Two-way communication is only truly effective if you really want to listen. And I find actively summarizing key points helps ensure everyone feels heard. Understanding communication preferences is key for a successful team. By incorporating some Gen Z communication styles, like a focus on visuals or quick interactions, we can create a more engaging environment for everyone.

Pour reconnaître les contributions, rien de mieux que les rituels et la régularité. Vos équipes comprendront que les célébrations font parties intégrantes de l'état d'esprit de l'entreprise. Afin de diversifier la reconnaissance et que celle-ci ne soit pas toujours attribuée aux collaborateurs sachant se valoriser, nous avions mis en place dans l'une de mes entreprises, la reconnaissance par les collègues. Il n'est pas toujours aisé pour un manager de repérer les contributions discrètes mais pour autant positives. En s'attribuant l'aide de toute l'équipe, on a pu voir émerger des collaborateurs discrets et pourtant très utiles à la stratégie de l'entreprise.

Lead by Example: Lead by example and demonstrate the values, behaviors, and attitudes you expect from your team. Be positive, resilient, and proactive in overcoming challenges. Show genuine care and support for your team members and serve as a role model for motivation and resilience.

Le droit à l'erreur est une donnée essentielle à la mise en place de la confiance. Quand le leader non seulement accepte les erreurs mais également les valorise comme une étape nécessaire à la réussite, cela apporte de la confiance et offre la possibilité aux collaborateurs d'essayer. Cette étape est difficile à mettre en place pourtant c'est celle qui vous apportera le plus d'innovation et de créativité nécessaire au développement de toute entreprise.