How can you evaluate the quality of an online administrative assistance course?

1 Check the credentials of the instructor and the institution

The first thing you should look for when evaluating an online administrative assistance course is the credibility and reputation of the instructor and the institution offering the course. You want to learn from someone who has relevant experience and qualifications in the field of administrative assistance, and who can provide you with feedback and guidance. You also want to make sure that the institution is accredited and recognized by reputable organizations, such as the International Association of Administrative Professionals (IAAP) or the American Society of Administrative Professionals (ASAP). These organizations set standards and provide certifications for administrative professionals, and can help you verify the quality and relevance of the course.

2 Review the course content and objectives

When deciding on an online administrative assistance course, it's important to check the course content and objectives. You want to make sure that the course covers topics and skills relevant to your current or desired role. Additionally, you should ensure that the course has clear and measurable learning outcomes, such as what you will be able to do or demonstrate by the end of the course. Examples of such learning outcomes include: being able to apply effective time management and prioritization techniques; using various software applications and tools to create, edit, and manage documents; communicating professionally and courteously with clients, colleagues, and managers; handling confidential and sensitive information with discretion; and solving common administrative problems using critical thinking and creativity.

3 Compare the course format and delivery

When evaluating an online administrative assistance course, there are several factors to consider, such as the length of the course, the delivery format, and the type of engagement activities. You should also think about how much time you need to dedicate to the course and if it is self-paced or instructor-led. Additionally, consider what type of device or devices are needed to access the course and if you need an internet connection or can download it offline. Lastly, make sure you understand how you can communicate with the instructor and other learners and how often and quickly you can get feedback and support.

4 Read the reviews and testimonials

The last tip to help you evaluate the quality of an online administrative assistance course is to read the reviews and testimonials from other learners who have taken the course. These can be found on the course website, social media platforms, or online learning platforms. Reading these can give you insight into the course, such as how satisfied learners were with the content, instructor, and delivery. You can also learn what they learned and how they applied it to their work or career, any challenges they faced and how they overcame them, and any recommendations or suggestions for improving the course or for future learners. By following these tips, you can evaluate the quality of an online administrative assistance course and choose the one that best fits your goals and needs. Remember, learning is a lifelong process, and online courses are an excellent way to keep your skills up-to-date and relevant in this ever-changing field.

5 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?