What are the most popular online courses for administrative assistants?

1 Communication Skills

Communication is a vital skill for any administrative assistant, as you have to interact with different people, such as clients, managers, colleagues, and vendors. You also have to write clear and professional emails, reports, memos, and other documents. A good online course for communication skills should teach you how to communicate effectively in various situations, how to use appropriate tone and language, how to avoid common mistakes and misunderstandings, and how to handle difficult or sensitive messages. Some examples of online courses for communication skills are Communication Skills for Administrative Professionals by Coursera, Business Writing by edX, and Interpersonal Communication by Udemy.

2 Organization Skills

Organization is another essential skill for any administrative assistant, as you have to manage multiple tasks, projects, deadlines, and priorities. You also have to keep track of important information, documents, and resources. A good online course for organization skills should teach you how to plan, prioritize, and execute your work efficiently, how to use tools and systems to organize your data and files, how to handle interruptions and distractions, and how to delegate and collaborate with others. Some examples of online courses for organization skills are Organizational Skills by Alison, Time Management for Administrative Professionals by LinkedIn Learning, and Project Management for Administrative Professionals by Skillsoft.

3 Technology Skills

Technology is a key skill for any administrative assistant, as you have to use various software and applications to perform your tasks, such as word processing, spreadsheet, presentation, database, email, calendar, and video conferencing. You also have to learn new technologies and troubleshoot issues. A good online course for technology skills should teach you how to use the most common and relevant software and applications for administrative assistance, how to improve your productivity and efficiency with them, how to secure your data and devices, and how to adapt to changing technology trends. Some examples of online courses for technology skills are Microsoft Office Specialist by Microsoft, Google Workspace Certification by Google, and Administrative Assistant Technology by ed2go.

5 Professional Development

Professional development is a beneficial skill for any administrative assistant, as you have to keep learning and growing in your career, such as acquiring new skills, advancing to higher positions, or switching to different fields. You also have to showcase your achievements and potential to your employers and clients. A good online course for professional development should teach you how to assess your strengths and weaknesses, how to set and pursue your career goals, how to network and build relationships, and how to market yourself and your services. Some examples of online courses for professional development are Administrative Assistant Fundamentals by ed2go, Career Success Specialization by Coursera, and Professional Skills for Administrative Assistants by LinkedIn Learning.

These are some of the most popular online courses for administrative assistants that can help you enhance your skills and boost your career. Of course, there are many more online courses available, so you can always explore and find the ones that suit your needs and interests best. Online courses are a great way to learn at your own pace, convenience, and budget, and to demonstrate your commitment and initiative to your current or future employers and clients.

6 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?