Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in regulated and non-regulated industries in achieving their revenue generation goals and revenue recovery objectives. Covering a range of essential use cases including Collections, Internet Sales, Telephone Sales, Proactive Service, Reminders, Outage Notifications, and Appointment Management, Acqueon enables customers to elevate sales performance and enhance customer satisfaction. We achieve this through the automation of communication workflows, optimizing human resources, utilizing predictive analytics and AI for strategic customer engagement, ensuring compliance with privacy and communication regulations, and seamlessly integrating with existing communications infrastructure and record systems. With more than 110,000 agents and 200 global customers placing their trust in Acqueon, businesses experience increased revenue outcomes while fostering lasting, loyal customer relationships.
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5215 N O'Connor Blvd
Suite 1050
Irving, Texas 75039, US
4/600, 7th Street, Dr. V.S.I Estate – Phase II
Chennai, Tamil Nadu, IN
Umiya Business Bay Tower I, Cessna Business Park, Outer Ring Road, Kadubeesanahalli
9th Floor
Bengaluru , Karnataka, IN
Acqueon reposted this
👻 𝗦𝗽𝗼𝗼𝗸𝘆 𝗚𝗼𝗼𝗱 𝗡𝗲𝘄𝘀! 🎃 Improving agent productivity doesn't have to be scary. 👻 Want to turn your contact center into a haunted house of high performance? 🎃 On our blog, we reveal the secret ingredient: gamification! 🧙♂️ Discover how to use game-like elements to boost agent engagement, motivation, and overall productivity. No tricks, just treats for your team! 🍬 Read now 🔗 https://bit.ly/3ulyeWz #ContactCenter #Gamification #Productivity #AgentEngagement #Halloween
👻 𝗦𝗽𝗼𝗼𝗸𝘆 𝗚𝗼𝗼𝗱 𝗡𝗲𝘄𝘀! 🎃 Improving agent productivity doesn't have to be scary. 👻 Want to turn your contact center into a haunted house of high performance? 🎃 On our blog, we reveal the secret ingredient: gamification! 🧙♂️ Discover how to use game-like elements to boost agent engagement, motivation, and overall productivity. No tricks, just treats for your team! 🍬 Read now 🔗 https://bit.ly/3ulyeWz #ContactCenter #Gamification #Productivity #AgentEngagement #Halloween
Believe it or not, focusing on work-life balance can actually boost your contact center's efficiency! Explore 5 actionable strategies to implement today that support your team's mental health and well-being. Discover how creating a healthy work environment can lead to: • Increased agent productivity • Improved customer satisfaction • Reduced turnover rates Give your team the tools they need to thrive: https://bit.ly/46x8XXC #WorkLifeBalance #Wellbeing #Productivity #ContactCenter
Acqueon reposted this
The patient experience is more important than ever. Our new eBook, "The Patient Engagement Playbook," is your roadmap to building stronger relationships with patients throughout their healthcare journey. Inside, you'll discover: • How to understand the patient journey • Strategies for building a robust patient engagement strategy • Tips for enhancing communication with patients Don't miss this opportunity to elevate your contact center and deliver exceptional patient care. Get your free copy: https://bit.ly/3Y3RjJu #Healthcare #ContactCenter #PatientExperience #HCAHPS #eBook
The patient experience is more important than ever. Our new eBook, "The Patient Engagement Playbook," is your roadmap to building stronger relationships with patients throughout their healthcare journey. Inside, you'll discover: • How to understand the patient journey • Strategies for building a robust patient engagement strategy • Tips for enhancing communication with patients Don't miss this opportunity to elevate your contact center and deliver exceptional patient care. Get your free copy: https://bit.ly/3Y3RjJu #Healthcare #ContactCenter #PatientExperience #HCAHPS #eBook
Calling all Healthcare Contact Center and Patient Experience leaders 🩺 Patient engagement and revenue cycle management are two of the biggest challenges facing healthcare providers today. Whether you struggle with inaccurate patient information, communication, or other barriers, Acqueon PatientAssist offers workflows to solve these challenges: • Seamless scheduling & proactive engagement for a smoother experience • Effortless self-service options for patients on the go • Streamlined post-care follow-up & payments • Built-in compliance across all interactions Experience Acqueon Patient Assist for yourself. Request a demo today: https://bit.ly/3OX2tdR
𝗔𝗰𝗾𝘂𝗲𝗼𝗻 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗰𝗰𝗲𝘀𝘀 𝗦𝘁𝗼𝗿𝘆 𝘓𝘦𝘢𝘥𝘪𝘯𝘨 𝘊𝘢𝘭𝘪𝘧𝘰𝘳𝘯𝘪𝘢 𝘏𝘦𝘢𝘭𝘵𝘩𝘤𝘢𝘳𝘦 𝘗𝘳𝘰𝘷𝘪𝘥𝘦𝘳 𝘙𝘦𝘷𝘰𝘭𝘶𝘵𝘪𝘰𝘯𝘪𝘻𝘦𝘴 𝘏𝘦𝘢𝘭𝘵𝘩𝘤𝘢𝘳𝘦 𝘖𝘶𝘵𝘳𝘦𝘢𝘤𝘩 𝘸𝘪𝘵𝘩 𝘈𝘤𝘲𝘶𝘦𝘰𝘯 𝘊𝘢𝘮𝘱𝘢𝘪𝘨𝘯𝘴 A leading California healthcare provider serving nearly 1 million patients faced a critical challenge: managing vast amounts of data and executing effective patient outreach campaigns. Their legacy systems were falling short, hindering patient engagement and collections efforts. Enter 𝗔𝗰𝗾𝘂𝗲𝗼𝗻 𝗖𝗮𝗺𝗽𝗮𝗶𝗴𝗻𝘀. Our powerful and compliant omnichannel campaign management solution seamlessly integrated with their existing CRM, providing a much-needed boost to their operations. 𝗜𝗺𝗽𝗮𝗰𝘁 𝗮𝗻𝗱 𝗥𝗲𝘀𝘂𝗹𝘁𝘀 𝗼𝗳 𝗔𝗱𝗱𝗶𝗻𝗴 𝗔𝗰𝗾𝘂𝗲𝗼𝗻: This customer saw a significant improvement in patient engagement and satisfaction, among other benefits: • 𝗜𝗻𝗰𝗿𝗲𝗮𝘀𝗲𝗱 𝗔𝗽𝗽𝗼𝗶𝗻𝘁𝗺𝗲𝗻𝘁 𝗔𝗱𝗵𝗲𝗿𝗲𝗻𝗰𝗲 𝗯𝘆 𝟭𝟳% • 𝗕𝗼𝗼𝘀𝘁𝗲𝗱 𝗣𝗮𝘁𝗶𝗲𝗻𝘁 𝗦𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻 𝗯𝘆 𝟱𝟴% • 𝗥𝗲𝗱𝘂𝗰𝗲𝗱 𝗧𝗶𝗺𝗲 𝘁𝗼 𝗣𝗮𝘆𝗺𝗲𝗻𝘁 𝗯𝘆 𝟮𝟵% • 𝟰𝟳% 𝗚𝗿𝗼𝘄𝘁𝗵 𝗶𝗻 𝗦𝗲𝗹𝗳-𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗣𝗮𝘁𝗶𝗲𝗻𝘁 𝗨𝘁𝗶𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 • 𝗗𝗼𝘂𝗯𝗹𝗲𝗱 𝗡𝘂𝗺𝗯𝗲𝗿 𝗼𝗳 𝗣𝗮𝘁𝗶𝗲𝗻𝘁 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗖𝗮𝗺𝗽𝗮𝗶𝗴𝗻𝘀 See what Acqueon Campaigns can do for you: https://bit.ly/49zokAP
Is the revenue cycle rollercoaster giving you the spins? 🎢 Let's talk about a game-changer: patient engagement. 🤝 Building stronger relationships with your patients can dramatically improve your revenue cycle management. By focusing on clear communication, transparent billing, and convenient payment options, you can transform the dreaded billing process into a positive patient experience. Learn how to turn patient frustration into loyalty on our blog: https://bit.ly/4fr8FX9 #Healthcare #PatientExperience #PatientCare #RevenueCycle #ContactCenter
Hospital readmissions can lead to poor patient outcomes and have numerous financial implications for healthcare systems. But there's good news: prioritizing patient engagement can reduce readmission rates by up to 14%. 📉 Discover the power of proactive communication and how it can benefit your organization in our blog post, “Patient Engagement Revolution: How Proactive Communication Improves Healthcare Outcomes”. Read now 🔗 https://bit.ly/4eFycLY #Healthcare #Readmissions #PatientEngagement #ContactCenter #CCaaS
Are you grappling with common contact center challenges like long ramp times and manual notetaking? 🤔📝 Do you want to increase agent productivity and improve the customer experience? Meet your new sidekick: automated call summarization! Acqueon Summarize, our innovative solution, provides call summarization in seconds with automated post-call notes. Agents save valuable time on after call work, focus on customer needs, and have more time to deliver personalized responses. It's a game-changer for your contact center efficiency and quality control. 📞✅ Learn more: https://bit.ly/3TnffVu #CX #CCaaS #ContactCenter #Productivity #AI