Agilence, Inc.

Congratulations to all the award winners at the 2024 Agilence User Forum! Your dedication and innovation drive success, and we are honored to celebrate your achievements. Thank you for being a vital part of our community! Christina Briggs, CVS – Visionary Award Jerilyn Riendeau, LPC, CVS – Visionary Award JOHN ROBINSON, CVS – Visionary Award Michelle Date-Davis, CVS – Visionary Award  Donna Imfield, Price Chopper – User Forum MVP Laura Zane, LPQ, Rite Aid – User Forum MVP David Olds, Total Wine – Rookie of the Year Brandon Halstead, DTFD – Excellence in Alert Management Ben Salsbury, DTFD – Excellence in Alert Management Kate Steensma, M.B.A., DTFD – Excellence in Alert Management Tom Cavalancia, Victoria Secret – Customer Collaboration Award Chris Logel, Shoe Carnival – Community Catalyst Award Stephen Kididis, Abercrombie & Fitch – Problem-Solver Pro Award John Larson, Coborn’s – Lifetime Achievement Award Karen Walls, DSW – Early Adopter Award Tim Mottershead DSW – Early Adopter Award #LossPrevention #AssetProtection #CustomerAppreciation

Day 1 of the Agilence User Forum 2024 was jam packed! The Agilence Product team went over upcoming product updates, customers discussed best practices in a panel discussion, and breakout sessions covered a range of topics such as eCommerce fraud, financial fraud, alerts, inventory, and a deep dive into the capabilities of IntelliQ for fraud detection, reporting, and automation. We heard from retired MLB Umpire Paul Emmel and our sponsors The Zellman Group, LLC, BTM Global, Hanwha Vision, Flooid, Penlight LLC, and MavenLP.

Honored to be included in the Agilence, Inc. User Forum 2024 in Chicago! Paul Emmel, who worked as a Major League Baseball (MLB) umpire for nearly 25 years (and serves as UMPS CARE Charities Secretary) was the keynote speaker.

The Agilence User Forum 2024 is off to a great start on this beautiful Chicago day! Thank you to all of our attendees for joining us to dive into a range of #LossPrevention and #dataanalytics topics 🎉 We're excited for a full day of learning, sharing, networking, and fun!

Grocery Gains: How Stater Bros. Elevated their Loss Prevention with Agilence Stater Bros. Markets, a regional grocery chain with over 170 locations, faced considerable challenges in loss prevention, grappling with internal theft, fraudulent transactions, and operational inefficiencies. By using Agilence Analytics, they tackled these issues head-on, achieving remarkable outcomes: 🚨 Increased Detection of Internal Theft: Identifying patterns in high-risk transactions helped uncover significant internal fraud, saving thousands. 🤝 Enhanced Cross-Department Collaboration: Working with finance, they addressed excessive cash-back transactions, securing $330,000 in annual savings. 📈 Improved Operational Efficiency: Accurate transaction analysis in the meat and deli departments led to approximately $400,000 in additional revenue, as well as a a 70% reduction in hand-keyed entries in the Floral department. 👮 Strengthened Law Enforcement Partnerships: Agilence's data insights aided in solving critical cases, boosting store safety. Through data-driven decision-making, Stater Bros. has not only minimized losses but also optimized operational efficiency and profitability. Read the full story here: https://hubs.la/Q02Tt1XF0 #Grocery #LossPrevention #GroceryOperations #Retail #AssetProtection #DataAnalytics

🌟 Announcing the Winners of the Loyalty Loss Legends Program! 🌟 Now that Loyalty Abuse Awareness Month is over, we're thrilled to celebrate the remarkable achievements of three exceptional individuals who have emerged as true heroes in the fight against loyalty program fraud. 🎉 🏆 Congratulations to the winners of our Loyalty Loss Legends programs: Julio Pacheco Pavez, Scott Pickrel, CFI, LPC, CSMIE, and Jackie Cato CFI, LPC! 🏆 These Legends have shown extraordinary dedication to preserving the integrity of customer loyalty programs. Each winner will receive a prize, including: • An exclusive 1-hour consultation with renowned retail experts Adrian Beck and Greg Buzek • Scholarships for certifications from The Loss Prevention Foundation • A donation to a charity of their choice Thanks to everyone who participated and learned more about the importance of protecting retail, grocery, and restaurant loyalty programs from fraud and abuse. If you have any questions, reach out to us directly! Congrats again to the Legends! #SecureLoyalty #lossprevention #assetprotection #customerloyalty #retail

Agilence CEO Russ Hawkins recently appeared on Episode 43 of the Revenue Accelerators podcast with Deep Trikannad. In the episode, titled "From Firefighter to CEO: Lessons in Sales, Leadership, and Honesty," Russ shares his background and how he transitioned from considering a career as a firefighter to becoming a salesperson. He talks about his experiences in various sales roles, from running his own paper route to working in the telecom industry. Russ also discusses the mindset shift required when moving from an individual contributor to managing a sales team and then coaching other sales leaders. Deep and Russ also discuss the importance of honesty in sales and leadership, highlighting the negative consequences of lying or overselling products. https://hubs.la/Q02Rpvp_0 #leadership #sales #management #business #executiveleadership

With our User Forum just a few weeks away, we'd like to give a special shoutout to our event sponsors for their support: BTM Global, The Zellman Group, LLC, Hanwha Vision, Flooid, Penlight LLC, Kristin Hiner! Be sure to swing by their vendor tables to discover innovative solutions that can enhance your loss prevention strategies. 📈 ✈️Next stop: Chicago—get ready to connect, learn, and network with industry experts and peers! #AgilenceUserForum2024

Join us on Stand 54 at Retail Risk - Leicester to learn more about our Loss Prevention Analytics, Case Management and Store Audit solutions and how they can benefit your retail operations. As part of the Agilence, Inc. family our solutions help retailers to rapidly identify fraud, reduce shrink and drive operational compliance. We look forward to meeting you! #RetailRisk #Lossprevention #Analytics #IntelliQ #Agilence

Get to know Agilence CEO Russ Hawkins a little better in this recent interview with Kieran Powell of Authority Magazine on "5 Things You Need To Be A Highly Effective C-Level Leader Of A Retail Tech Company." https://hubs.la/Q02RT57C0