Appcues

As we wrap up the year and look ahead to new opportunities, why not invest a little time in learning that can pay off big in 2025? No boring on-demand videos you’ll play at 2x speed! Just good ol’ fashioned tactical, real-world lessons to help you snag that next promotion. 🤓 But don't take our word for it. Take theirs! https://lnkd.in/dvN4rAgd

Without a clear onboarding strategy, you can find yourself turning into the walking dead—stuck, overwhelmed, and unsure of a way forward. 🧟♂️ But don’t worry, we’ve got the antidote 👇 Identify where users are getting lost, guide them towards their ‘aha’ moments, and keep them engaged and coming back with the User Onboarding Toolkit. What's inside: 📝 Flow Audit Template: Map every step and turn new users into power users. 📈 Growth Flow Review Template: Identify key growth opportunities in 5 steps. 📂 Flow Swipe File: 73 real-world examples to inspire your flow. 🕵️♂️ Drop-Off Analysis: Pinpoint where users churn and smooth out friction. 🌿 Branched Onboarding Template: Structure free trial experiences by segment. Grab the toolkit 👉 https://lnkd.in/gfTgrTSA P.S. Many thanks to our very own Jared DeLuca for volunteering to get zombified. 😆

You know you’ve got a UX problem when users need a Ph.D. to navigate your app. 🙈 Swipe through for 5 common UX mistakes (and how to fix them), or dive into the full breakdown here: 👉 https://lnkd.in/eJrdQQBq

88% believe product-led experiences are crucial to competing and differentiating in the market. 🤯 If you’re not actively working on yours, it's a good time to start. That’s why we polled 350 SaaS professionals—so you could learn exactly what to do about it. 🔗 Grab all of our findings, best practices, and insights: https://lnkd.in/dtWGqbyp

Nailing a good product walkthrough is tricky. Too long = Lose users Too short = Users miss key product info Too flashy = Distracted users Too boring = ✌️Users on Reddit These 4 companies ace their walkthroughs—and we've broken down how you can do it, too: https://lnkd.in/g5KxjidF

Your product only gets one chance to make a good first impression. How do you make it count? Start with these 6 user onboarding best practices + IRL examples of how leading products are making it happen. 🔗 https://lnkd.in/gdh5nND7

If you know Ramli John, author of Product-Led Onboarding, you know he's a HUGE checklist fanboy. ✅ He uses them for shopping, daily tasks, his bucket list ... and even auditing user onboarding experiences. So, naturally, he created a 17-point checklist template that outlines what he looks for in impactful onboarding experiences. 🔗 Go ahead and copy-and-paste your (checklist) heart out here: https://appcu.es/47JvOkc

Here's how ProfitWell by Paddle boosted first-week retention by 20%. A true "do more with less" tale with a happy ending. You love to see it. 😍 Get the full deets here: https://lnkd.in/g797qSCi

Facts: Customer stories are powerful. We all want more of them. Creating them w/o a repeatable process is a recipe for disaster. If you've ever found yourself drowning in one-off processes to request case studies that don't scale, we've been there! And we've created a repeatable framework and template to help you out that includes: ✅ Email invite: bullet point list of what to convey to customers + sample copy  ✅ Interview questions: starting questions to guide your conversation  ✅ Long-form template: A structured framework to help you write a compelling customer story

Ever bought a new car and experienced the dealer's initial enthusiasm, offering fancy upgrades and exclusive deals, only to find them unresponsive months later when you needed routine maintenance? 😡 Because that's exactly what SaaS businesses do to their customers all the time. They provide exceptional support and customization during the sales pitch but often fall short when it comes to post-sales customer support, updates, and troubleshooting. Don't be that company. Our customers deserve better. That's why we put together a comprehensive 15-page customer onboarding template to set your customers up for long-term success. https://appcu.es/4gKEr2b