AppWork

🏆 Announcing the Fall 2024 Top Maintenance Rating Badge Winners! 🏆 We are thrilled to unveil the winners of the Fall 2024 Top Maintenance Rating Badge, presented by #AppWork and Multifamily Media Network. These incredible properties have demonstrated excellence in maintenance and resident satisfaction, setting a high bar for the #multifamily industry. Each winner earned their spot through outstanding service and high ratings directly from their residents, proving the power of great maintenance in creating happy communities. 🎉 Congratulations to all the winners! We couldn’t be prouder of these properties and their commitment to excellence. Be sure to like, share, and comment to celebrate their achievements! 📣 Check out the full list of winners in the below https://lnkd.in/dTNPxfN8 #TopMaintenanceBadge #Maintenance #MaintenanceMatters #AppWork #MMN #PropertyManagement Sean Landsberg, CAM Dani Black Mike Brewer Jennifer Carter, MBA Asset Living Atlantic Pacific Companies Opus Management Group Afton Properties The Connor Group Dasmen Residential

🚨 New Partnership Announcement! 🏆 We’re thrilled to announce that AppWork has partnered with Multifamily Media Network to elevate maintenance operations and drive resident satisfaction across multifamily communities! 🏘️ Together, we’ll be showcasing how properties can leverage the power of #AppWork’s Top Maintenance Rating program to improve resident satisfaction, engage and motivate technicians, and help attract new renters! 💡✨ Stay tuned for the Fall 2024 Top Maintenance Rating Winners to be announced next week! Learn more about this exciting partnership here: Read the full announcement 🔗 https://lnkd.in/e6anDC9n Jennifer Carter, MBA Mike Brewer Paul Rhodes Mark Sharp, CAMT Chris Caramanica Dani Black

At the recent Blueprint: The Future of Real Estate conference, maintenance was surprisingly a hot topic, focusing on strategies like centralization and specialization of maintenance roles. Industry leaders shared insights on enhancing maintenance efficiency, streamlining processes, and using data effectively. The discussions emphasized addressing current challenges while preparing for the future, highlighting collaboration between technology and maintenance teams as a key factor for success. Hear from Adrian C Danila CAPS, CAMT Dustin Lacey Aaron Maas Stephanie Gonzalez Stéphanie Versin in our maintenance recap article here: https://lnkd.in/ev2j796D

The Countdown is ON! In just 25 days, we’ll be announcing the Fall 2024 winners of the AppWork Top Maintenance Rating Badge! 🏆 This badge celebrates properties with exceptional maintenance based on verified resident reviews of completed work orders. The top 25 properties with the highest 4 and 5-star ratings will earn the badge to proudly display on the website and in the office. How can you get ready? 1. Make sure your residents are leaving feedback after every work order. 2. Keep delivering those top-notch, timely maintenance services that set your property apart! Whether you’re new to the program or have participated before, there’s still time to push for excellence and earn that badge! 💪 🗓 Mark your calendars — Fall badge winners will be revealed in 25 days. Could your property be next? 👀 #PropertyManagement #MaintenanceExcellence #TopMaintenanceRating #AppWork #ResidentSatisfaction #Multifamily

Only 7 days left until our exclusive webinar on using maintenance technology to combat Fair Housing claims! Don't miss insights from Chris Loebsack and AppWork. Secure your spot today! #FairHousing #Webinar #PropertyManagement"

📊 People talk a lot about maintenance data. We are big believers in technician-level data in addition to property-level data. Here are three basic KPIs you should know about each person on your team: 1️⃣ Completion time  2️⃣ Resident rating 3️⃣ Callbacks (by work order type) What maintenance KPIs are important to you or your company? 🛠

Motivating your maintenance team is important. But how? Here are five tips that have worked for me over the years: 1. 𝗖𝗲𝗹𝗲𝗯𝗿𝗮𝘁𝗲 𝘁𝗵𝗲 𝘀𝗺𝗮𝗹𝗹 𝘄𝗶𝗻𝘀: It's easy to focus on the big stuff, but those small accomplishments add up. I always try to give a shoutout, even for the little things—it shows the team that every effort counts. 2. 𝗣𝘂𝗯𝗹𝗶𝗰 𝗿𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻: Don’t just praise your team behind closed doors. Recognize them in team meetings or group messages. A little public acknowledgment can go a long way in boosting morale. 3. 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗶𝘇𝗲 𝘆𝗼𝘂𝗿 𝗮𝗽𝗽𝗿𝗲𝗰𝗶𝗮𝘁𝗶𝗼𝗻: Not everyone is motivated by the same thing. Take the time to understand what makes each team member excited. Whether it’s a word of thanks, a gift card, or just a little extra responsibility, tailoring your appreciation makes it more meaningful. 4. 𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘇𝗲 𝘁𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝗽𝗲𝗿𝘀𝗼𝗻: This one’s tricky but crucial. There’s nothing more demotivating than seeing someone get rewarded who didn’t earn it. I always ensure the recognition goes to the right person—trust me, the team notices. Back up your recognition with data! 5. 𝗟𝗲𝘃𝗲𝗿𝗮𝗴𝗲 𝘁𝗵𝗮𝘁 𝗰𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝘃𝗲 𝘀𝗽𝗶𝗿𝗶𝘁: Maintenance guys are competitive by nature. I’ve found that creating fun, performance-based competitions brings out their best. Whether it’s who can close the most work orders or who handles the toughest jobs, a little friendly competition keeps the energy high. AppWork has an automated badge system to handle this part. What’s your go-to strategy for keeping your team motivated? Let’s share ideas! 💪

We’re excited to have Chris Loebsack join us to share his expertise on Fair Housing claims pertaining to maintenance in our upcoming webinar. Learn how technology can protect your properties. Sign up here https://lnkd.in/e3h6PirG #FairHousing #Webinar #LegalInsights

Technical expertise is important, but in multifamily maintenance, it's the soft skills that truly set pros apart. From effective communication to empathy, these often-overlooked abilities are key to resident satisfaction and retention. In our latest article, we explore why soft skills matter and how they can transform routine repairs into opportunities for building trust and positive relationships. Don't miss out on this essential read for maintenance professionals and leaders! https://lnkd.in/e3uyYC_q

At AppWork, we take the time to understand our client's unique needs and challenges, allowing us to build the best solution on the market. Through this research —several of our clients have successfully used AppWork to defend against maintenance-related Fair Housing claims. The key? Our platform’s ability to automate documentation provides the necessary proof to support their case. This is a game-changer in an industry where lack of documentation has long been a challenge. Recognizing the impact this can have, we’ve partnered with Chris Loebsack from Loebsack & Brownlee, PLLC, to help our clients and the broader property management industry leverage technology to help with this crucial part of their operation. We’re excited to announce AppWork's first webinar. Chris will explore how technology can prevent and defend against these claims. This session is designed to empower property managers with practical tools and insights that can protect their operations. This webinar is another educational initiative, all based on real-world experiences from the field, with many more to come! We’re dedicated to continually supporting our clients and the industry as a whole. Click here to learn more and sign up! https://lnkd.in/e3h6PirG Dani Black Sean Landsberg, CAM