Badger Mutual Insurance Company

Badger Mutual Insurance Company and Rural Mutual Insurance Company, with a combined 227 years of experience in farm, commercial, and personal insurance, are proud to announce an upcoming affiliation, expected to take effect in January 2025. 𝐓𝐡𝐞 𝐁𝐚𝐝𝐠𝐞𝐫 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰 & 𝐭𝐫𝐮𝐬𝐭 𝐫𝐞𝐦𝐚𝐢𝐧𝐬—𝐨𝐧𝐥𝐲 𝐬𝐭𝐫𝐨𝐧𝐠𝐞𝐫. Through this partnership, each organization will retain its distinct brand identity and HQ location, but share a similar vision and culture that will support collaboration, aiming to expand product offerings and growth opportunities for all stakeholders: 𝐩𝐨𝐥𝐢𝐜𝐲𝐡𝐨𝐥𝐝𝐞𝐫𝐬, 𝐚𝐠𝐞𝐧𝐭𝐬, and 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞𝐬. 📖 Read the full press release here: https://bit.ly/408Eter

Off to #Chicagoland! 🏙️ Earlier this week, Marketing Communications Supervisor Melissa Theisen attended the National Association of Mutual Insurance Companies (NAMIC) Communications + Marketing Workshop, where marketing professionals from across the U.S. gathered to explore how purpose, storytelling, and authenticity—especially while keeping up in an ever-evolving digital era—drive our industry forward. After two days of impactful guest speakers, agency panels, and roundtable sessions, Melissa returned to MKE with a powerful reminder of what #BeingBadger means: trust, reliability, and compassion—values embodied every day by our dedicated team and partner agents. Creating marketing collateral that reflects these values and supports our partner agents is essential, helping convey Badger’s people-first commitment in every policy issued and claim paid. 👏 Thank you, NAMIC, for an energizing event that showcased the true value of our mutual insurance and independent agent arena - a human-centric industry committed to serving and supporting others.

Say it louder for the people in back, Bob & Bev! 👏 👏 👏 We're incredibly grateful for kind words like these from our policyholders, who never hesitate to share the impact our team and coverage have on their lives. We may be a bit biased, but it looks like our policyholders agree: Anthony Wang, MBA and our entire claims crew are the gold standard in claims service. #BeingBadger

Recently, someone asked if other organizations answer the phone like Badger does. Dan Nigro's response? "𝐍𝐨 𝐨𝐧𝐞 𝐚𝐧𝐬𝐰𝐞𝐫𝐬 𝐭𝐡𝐞 𝐩𝐡𝐨𝐧𝐞 𝐥𝐢𝐤𝐞 𝐁𝐚𝐝𝐠𝐞𝐫 𝐝𝐨𝐞𝐬." And we’ll cheers to that! 🥂 Today and every day, we celebrate our incredible team, who not only gives 110% on the job but brings that same dedication to our after-hours #CustomerServiceWeek celebrations too 🍻✨ To the team pictured here—and to all Badger associates who play a role in serving our policyholders and partner agents: as #BeingBadger ambassadors, committed employees, customer service representatives, and most simply, as humans, you embody service, reliability, and kindness in everything you do. We’re grateful for all that you bring to Badger. Now pass the champs 🍾 #NationalCustomerServiceWeek

👋 Say hello to a few of the faces behind our exceptional customer service! #NationalCustomerServiceWeek This morning, we rallied our in-house service team together to snap a pic of those in the office today…. just a few of the humans behind every phone call answered and email sent ✅ All aiming to make sure your question is resolved and each policyholder, partner agent & claimant feels valued. #BeingBadger Have a favorite experience with one of our team members? Give them a shout-out in the comments below! ⬇️

🎉 𝐇𝐚𝐩𝐩𝐲 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐖𝐞𝐞𝐤! 🎉 The powers that be have wisely decided that one day isn’t enough to celebrate customer service teams across the nation—so we get a whole week! #𝑠𝑜𝑟𝑟𝑦𝑛𝑜𝑡𝑠𝑜𝑟𝑟𝑦 𝐹𝑙𝑢𝑓𝑓𝑒𝑟𝑛𝑢𝑡𝑡𝑒𝑟 𝐷𝑎𝑦 🥜 💁 Service is the heart of #BeingBadger ❤️ And we couldn’t do it without our incredible team, who is always ready to lend a helping hand. No matter the question, concern, or department, you’ll always speak to a real person dedicated to finding the right solution. 👀 Keep an eye on our socials throughout the week as we highlight the amazing crew behind our service!

Today marks a record-breaking "Badger-versary" as we celebrate Kris Wagner's incredible 52 years with Badger - 𝐭𝐡𝐞 𝐥𝐨𝐧𝐠𝐞𝐬𝐭-𝐭𝐞𝐧𝐮𝐫𝐞𝐝 𝐞𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐢𝐧 𝐜𝐨𝐦𝐩𝐚𝐧𝐲 𝐡𝐢𝐬𝐭𝐨𝐫𝐲! 🎉 Starting her journey with us on September 26, 1972, Kris has become an integral part of our Badger family—a commercial lines administrative go-to, office jokester, Royal Family aficionado, and don't get us started on the Halloween costumes.... always on point! 🎃 Her kindness, loyalty, and unwavering commitment to #BeingBadger have touched countless colleagues and her Milwaukee community. 𝐓𝐡𝐚𝐧𝐤 𝐲𝐨𝐮, 𝐊𝐫𝐢𝐬, 𝐟𝐨𝐫 𝟓𝟐 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐝𝐞𝐝𝐢𝐜𝐚𝐭𝐢𝐨𝐧, 𝐟𝐫𝐢𝐞𝐧𝐝𝐬𝐡𝐢𝐩, 𝐚𝐧𝐝 𝐩𝐮𝐫𝐞 𝐁𝐚𝐝𝐠𝐞𝐫 𝐬𝐩𝐢𝐫𝐢𝐭!

Carving out time from their busy schedules as insurance professionals to give back ✔️ Supporting long-time community partner Make-A-Wish Wisconsin ✔️ And the matching #BadgerGear ?!? ✔️✔️✔️ This medley of HR, Customer Service, Claims & Compliance associates definitely understood the assignment! Whether it’s supporting policyholders, partner agents, our community, or each other, we always bring our A-game. A huge thank you to this crew for spending their Monday in Lake Geneva, golfing for wishes, supporting children with critical illnesses, and truly embodying #BeingBadger. ✨

It's giving 𝐅𝐮𝐭𝐮𝐫𝐞 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐑𝐞𝐩 ✨ Our promise to you is that a human will always answer your call at Badger. If that human wants to chat 𝐏𝐚𝐰 𝐏𝐚𝐭𝐫𝐨𝐥, that's a risk you'll have to take.... All kidding aside, we love meeting our team's littles — #BeingBadger is a family affair after all. 💙 𝐇𝐚𝐩𝐩𝐲 𝐅𝐫𝐢𝐝𝐚𝐲!

In true #Back2School fashion, we are excited to introduce you to the new(ish) kid on the Badger block: 𝐁𝐚𝐝𝐠𝐞𝐫 𝐀𝐜𝐚𝐝𝐞𝐦𝐲 👩🎓 What began as a cross-training initiative several years ago for our customer service representatives has evolved into a formal professional development program, offering: • P&C licensure opportunities, • comprehensive cross-training, • dynamic career paths, and • a commitment to continuously elevating the #BeingBadger customer service experience for all stakeholders. 👏 👏 👏 Huge congrats to our team members who continue to progress through this program, never resting on their laurels and 𝐝𝐨𝐮𝐛𝐥𝐢𝐧𝐠 𝐝𝐨𝐰𝐧 𝐨𝐧 𝐬𝐞𝐫𝐯𝐢𝐜𝐞, 𝐤𝐧𝐨𝐰𝐥𝐞𝐝𝐠𝐞, 𝐚𝐧𝐝 𝐞𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞.