Bandwidth Inc.

Ready for a shiver up your spine? (Don’t worry about getting too spooked out, though—we’ll also include a happy ending full of tips on overcoming all those CX nightmares.) 😜 🧑💻 WEBINAR: How to Overcome Your Contact Center Leaders Worst Fears 📆 DATE: Thursday, October 31 ⏰ TIME: 16:00 - 16:30 UTC

Enhanced patient care isn't just about health outcomes - it's a game-changer for healthcare providers' success. 💡 Missed appointments cost providers $150 billion yearly! With burnout risks for 38% of healthcare employees, dynamic communication strategies are key. To thrive in value-based care, digital communication is vital to boost productivity, control costs, and meet evolving needs. Here’s how to get started: 💬 Offer multiple channels for patient connection 💬 Respect diverse patient preferences 💬 Texting is crucial but not a one-size-fits-all solution 💬 Socioeconomic factors influence communication adoption Check out our new 2024 Patient Preferences report for a deep dive on these insights and more: https://bndwdth.co/3ZCm8pA

Are you taking steps to safeguard your communications from bad actors? Be proactive in the fight against voice fraud. Download our checklist to start implementing security measures for your inbound and outbound calls. → https://bndwdth.co/40iyuUp

Do you have the capacity for Black Friday throughput? Do you have each brand and campaign properly registered? Are you thinking creatively about getting the best ROI during Cyber Week? If it’s starting to feel a liiiitttle overwhelming, we’ve got you. 😮💨 Grab your copy of the Black Friday SMS Handbook for your guide to simplifying your holiday SMS campaign prep: https://bndwdth.co/4dP0dPi

Thrilled to announce our new partnership with Quiq, designed to power up your customer experiences with a robust omnichannel AI for the CX platform: Think global reach in 120+ countries, seamless API integration, and unmatched 99.995% uptime for toll-free voice across 60+ nations. 🦾

IT leaders are using BYOC as a catalyst for digital transformation. By bringing your own carrier for enterprise communications, you can make huge strides forward in CX and employee experience. Learn how BYOC will modernize your: ☁️ Migration to cloud platforms 🌎 Comms coverage & reliability 💰 Scalability & savings Read more in our guide → https://bndwdth.co/3BS4bcV

How do I compare platforms? What about toll-free reliability? Is interoperability possible? Buying CCaaS is full of questions. Get these answers and more in our 24-page CCaaS Buying Guide: The Carrier’s Perspective for a Confident Choice. Get your copy here → https://bndwdth.co/3Y5xUXk

Introducing: ✨Messaging Health Alerting ✨ Because we know healthy traffic = sky-high deliverability and maximized ROI! ✔ Save time by replacing passive monitoring with proactive notifications that pull you in only when needed. ✔ Predict costs more accurately by getting to the root of errors faster. ✔ Be a better partner to your customers with greater insights and knowledge at your fingertips. Learn more and watch the demo here: https://bndwdth.co/4eOS5Qh

Western North Carolina is on our minds in the aftermath of Hurricane Helene, and Bandwidth has pledged to give $100,000 across four charitable organizations working to help those affected by the floods: American Red Cross, Samaritan's Purse, Asheville Humane Society, and Forsyth Humane Society. Learn more about how Bandmates are lending a helping hand, and how you can participate, here: https://lnkd.in/e2JkEPnK

In the market for UCaaS? It takes a giant leap of faith to choose your next employee comms platform. Make your decision a confident one—with 28 pages of comparison points and telephony strategies from the vantage point of a carrier. Unlock unbiased insights from the carrier powering 100% of leading UCaaS → https://bndwdth.co/3Uag7wJ