Behind the Design

Behind the Design

Design Services

Chicago, Illinois 2,904 followers

We build dream teams & create connections that nurture talent with proven processes that impact profitability.

About us

Behind the Design specializes in recruiting, training, and operations process development for interior design and home remodeling companies. Our mission is to engage, educate, and evolve small businesses, by creating training and operational systems that will inspire their employees, streamline costs, and develop a ROCKSTAR culture to drive profits! From window coverings to interior design, furniture and flooring, closets and painting or electrical, if you serve a residential or commercial clientele that provides full circle consultation to install services, we will assist you in building your business to be scalable from $2m to $10m and beyond. We will help you find the right people and put them in the right seats, train them to be productive in their sales, customer service, or business development roles, and craft procedure manuals that will give them a roadmap to succeed.

Industry
Design Services
Company size
1 employee
Headquarters
Chicago, Illinois
Type
Self-Owned
Founded
2018
Specialties
Window Coverings, Leadership Coaching, Operations, New Hire Training, Training the Trainer, Policy and Procedure Manuals, Drapery, Motorization, Color Theory, Systems and Workflows, Consulting, Employee Training, Recruiting, Department Procedures, Management Training, and Process Development

Locations

Employees at Behind the Design

Updates

  • View organization page for Behind the Design, graphic

    2,904 followers

    Happy Monday, rockstars! We've got a fresh blog entry to satisfy your entrepreneurial cravings. 💎 Strategic Hiring: When Should Small Business Owners Expand Their Team? 🔗 READ BLOG: https://lnkd.in/g8C-wu7W We know you want a quick answer to the question, "When should I hire?"—because it would save so much time 😵💫 Discover the surprising answer in our latest blog post 👀 Head to the link above and learn from the experts at Behind the Design. Struggling with people or process problems in your small business? We can help. Visit https://lnkd.in/g5tEjxg and schedule a complimentary discovery call to start solving your small business challenges! Follow us for more expert advice on process development: 💎 LinkedIn  👤 Facebook/Meta  📸 Instagram #peopleoperation #tipsandtricks #expertpeopleoperations #talentacquisition #newblogalert #blog #blogentry #rockstarrecruiters #smallbusinesssupport #smallbizconsultants #windowtreatment #windowcovering #windowtreatments #interiordesigners #interiordesignfirm 

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  • View organization page for Behind the Design, graphic

    2,904 followers

    Passionate about sales, providing top-notch customer service, and enjoying hands-on work? A leading provider of blinds, shades, and shutters in White Plains, NY is seeking someone like you! Offer: 💵 Base Salary: $52,000 + commission 💲 1st-Yr Earnings: $60,000 - $75,000 w/ commission 💰 Bonuses: Available upon meeting sales goals 🩺 Benefits: 401(k) plan w/ potential matching, health insurance, 5 days PTO, & 6 paid holidays 🚗 Expenses: Mileage reimbursement & company vehicle provided for travel to in-home appointments from the business location  📚 Training: 2-week paid training in Dallas, TX (travel expenses covered) & ongoing, in-depth paid training on the job 🌱 Growth: Opportunities to advance within a new franchise in a well-established business Requirements: 🪚 Experience: Background in installations, carpentry, or a similar industry 🪪 Driving Record: Clean & valid NY Driver's License ✅ Background Check: Ability to pass a criminal background check Daily Responsibilities: 🏡 Perform in-home installations & repairs within a 45-mile radius 🎓 Educate clients on the best options for their window covering needs 💾 Use company-provided technology for precise measurements ❇️ Ensure flawless installations w/ lasting solutions 🔨 Coordinate/oversee installations from start to finish 🏋🏻♀️ Manage the installation process for each client, from product delivery to completion 💻 Utilize CRM software for accurate quotes & product tracking 🔜 Follow up proactively w/ clients post-installation 🚙 Drive to & from client consultations in a company-provided vehicle Apply Today! We're eager to start a conversation with you and explore the possibilities! SAVE AND SHARE THIS POST with your job-seeking friends in NY! https://lnkd.in/gN_GrYnw #talentacquisition #nowhiring #jobad #applytoday #fulltime #windowtreatments #accounttechnician #windowcoverings #interiors #windows #blinds #shades #shutters #windowtreatmentcareers #installations #homeinstallations #inhomecustomerservice #customerservice #carpentry #whiteplains #newyorkjobs 

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  • View organization page for Behind the Design, graphic

    2,904 followers

    We made it to the end of another week, rockstars! Did you crush your goals? Share your wins in the comments! If you're ready to take your success to the next level, let's work together to make it happen! 💪✨ FLASHBACK 🔙 FRIDAY To our ringleader traversing Germany and stopping at 💙💛 R+T 2024, the world’s leading trade fair for roller shutters, doors/ gates, and sun shading systems!! This event had EVERYTHING, including innovations, inspirations, and educational discussions. 📸 Jessica in front of the R+T 2027 banner in Stuttgart 😎 We believe in lifelong learning. You’ll find us at expos, events, classes, and more, always expanding our knowledge. If you're not learning, you're not living! Save the date for 💙💛 R+T Feb 2027! Are you attending the Sun Shading Expo in Anaheim in the fall?? BTD will be on-site at the Expo Sept 24-26, be sure to message us to connect! Stay connected with Behind the Design on: 💎 LinkedIn 👤 Facebook/Meta 📸 Instagram Follow us to keep up with our latest updates and see where we are throughout the week! 🚀✨ #flashbackfriday #conference #expos #networking #behindthedesign #btdirladventures #engage #educate #evolve #rtexpo #innovation #rollershutters #sunshading #sunshadingsystems #peopleoperations #training 

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    2,904 followers

    T H R O W B A C K 🔙 To the Exciting Windows! 20th Annual Expo! It was absolutely amazing! We love connecting with so many incredible individuals. Who joined us for ringleader Jessica’s presentation that Saturday morning? She had a blast sharing 🌟 the “Make a Friend 7-Step Selling System: How to Handle Sales Objections Like a Pro” with all of you. Throwback to this awesome photo of our ringleader with Brandon Barton, owner of K to Z Window Coverings. Congrats to Brandon and K to Z for their outstanding achievements! During our collaboration, we’ve witnessed a 52% surge in his top-line revenue, an 11% boost in net profit, and the addition of 3 exceptional talents to his team. Guess who else noticed? 🤭 Congratulations, Brandon, on earning the runner-up Presidential Award and the Chairperson’s Award, as well as securing 1st place in the Personal Business category! Your achievements are truly phenomenal, and we’re excited to see you continue reaching even greater heights in the future. Keep up the incredible work, K to Z Window Coverings! 🎉👏 Follow us on  💎 LinkedIn 👤 Facebook/Meta 📸 Instagram for family business advice! #rockstars #btdrockstarteams #growth #profits #success #congrats #smallbizwins #smallbusinesssupport #BTDirladventures #awards #ceremony #windowtreatments #excitingwindows #windowcoveringcommunity #windowcoverings

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    2,904 followers

    Become a key player at an exciting startup in the window-covering industry in Inside Sales Support! A dynamic company bold enough to take a disruptive, modern approach in an age-old niche for the sake of two very important things: well-being and sleep! Our client is in search of an Inside Sales Support Representative with a knack for sales and product support to help end-users with our unique, innovative window-covering solutions! Their Australian-born online marketplace and direct to consumer approach makes them the ideal, most accessible solution in the window covering market, and their users need your support as they grow into ubiquity in the U.S.! The Offer: 🇺🇸 This is a full-time, W2, remote role for candidates living IN the U.S. 🤠 **Bonus points for living in Texas. 💵 Compensation: $24 - $28/hour, depending on experience. 🔜 **Pooled commissions coming soon!! 🏠 Enjoy the flexibility of working remotely! 📅 Choose your schedule: Tues-Sat or Wed-Sun, 8-4 PM or 12-9 PM 🩺 Health insurance stipend provided through an individual plan 🎄 PTO & paid holidays 💻 Company-provided tech & tooling 🌱 Room for growth at a successful start-up in a lucrative niche! The Role: 📞 Field & return inbound calls, w/ a focus on sales & support 🎯 Help troubleshoot sales execution in payment gateway ✅ Track/monitor call volume, missed calls, & customer follow-up 🧠 Demonstrate product knowledge & capacity to conduct on-the-spot problem-solving w/ end users 🤝 Demonstrate savvy in tech, intuition, & graceful at the execution of sales using connection, empathy & charisma Apply today to get started with a charismatic team! https://lnkd.in/gCucgFNM #nowhiring #applytoday #texasjobs #innovative #applynow #jobad #jobs #fulltime #windowcoverings #insidesales #sales #insidesalessupport #interiordesign #designsales #remote #mustliveinusa 

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    2,904 followers

    Happy Tuesday, rock stars!! A common question 🤔 from small business owners is "What does it mean to be EEOC compliant?". To be EEOC (Equal Employment Opportunity Commission) compliant, employers must follow guidelines related to hiring, promotions, pay, benefits, and other employment practices to ensure fairness and equity for all individuals. How does a small business achieve this? By implementing policies, procedures, and practices that align with EEOC ✅ guidelines, including fair hiring practices, providing reasonable accommodations for disabilities, preventing harassment and retaliation, and promoting diversity and inclusion Here’s the kicker: 🚫 Failure to comply with EEOC guidelines as a small business WILL result in legal consequences. This isn’t an IF thing; it’s a WHEN thing. The EEOC WILL catch ANY small business that does not adhere to standard guidelines. 🚩 We’re talking fines, penalties, and even LAWSUITS, And trust us, you DO NOT want to go down that route. Ensuring EEOC compliance can safeguard small businesses from costly legal troubles. Let’s protect your business together! Do you need help understanding how to ensure EEOC compliance with your small business hiring strategy? Head over to https://lnkd.in/g5tEjxg Follow Behind the Design for more people operations tips and tricks of the trade! #FAQ #behindthedesign #peopleoperations #EEOC #eeoccompliant #systemsandprocesses #windowtreatments #windowcoverings #interiordesign #designsmallbusiness #engage #educate #evolve #talentacuisition #rockstarrecruiters #followus 

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  • View organization page for Behind the Design, graphic

    2,904 followers

    Happy Monday, design enthusiasts! 🌟 ✨ Let’s kick off the week with the wise words of Alexander Isley: ‘Good design encourages a viewer to want to learn more.’ We've probably said this a few times, it's ok. We're proud of being forever students. Always learning is enriching and we honestly can't get enough. This brings us back to this Monday Motivation quote from Alexander. Most worthwhile things encourage learning 🤗 For our long-time followers, this isn't anything new. We're proud to be perpetual students. Lifelong learning enriches us, and we can't get enough. Our constant passion for learning has made us experts in people operations. We know how to distinguish between people and process problems. Unsure what type of problem you're having? No sweat, schedule a complimentary call with us. Head to https://lnkd.in/g5tEjxg Save and share this post with your design friends! #engage #educate #evolve #design #interiordesign #motivationalmonday #july #summervibes #students #designeducation #windowtreatments #savethis #workwithus #peopleoperations #decor #behindthedesign 

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    2,904 followers

    Top provider of blinds, shades, and shutters seeks a Sales Technician! Ideal candidates are entrepreneurial, driven, and people-smart. Hands-on work and people energize them. Sales, account management, and customer service are 2nd nature. As a Sales Technician, you'll travel to clients' homes in Montgomery/Bucks County, helping them find the perfect window treatments. Enjoy the changing scenery and use an educational approach to assist clients. Offer: 💲 Base Salary: $50K + commission 💵 1st-Year Projected Earnings: $65K  🕒 Time Off 2 weeks PTO, 7 sick days 📚 Expenses: Mileage reimbursement & company vehicle provided for travel to in-home appointments from the business location.  Training: 2-week paid training in Dallas, TX (travel expenses covered) & ongoing, in-depth paid training 🌱 Growth: Opportunities to advance within a new franchise in a well-established business Requirements: 🪚 Experience: Background in installations, carpentry, or a similar industry is preferred  🪪 Driving Record: Clean/valid PA Driver's License ✅ Background Check: Ability to pass a criminal background check 📆 Schedule: Ability to work from M-F 9-5 or T-Sat 9-5 Ideal Candidates: 🤝 Entrepreneurial, w/ excellent interpersonal skills 👋 Experience w/ installation & customer service, sales, or account management 🙇🏻♀️ Thrive working within a current framework 🧠 Demonstrate skillset working w/ luxury clientele w/ high-quality, long-term solutions 🧑🎓 Passionate about learning company products & offering recommendations 🔗 Excellent, professional communicators who connect naturally w/ customers 👯♀️ Work well independently/collaboratively, w/ strong problem-solving abilities 🌱 Are excited about growth/professional development opportunities Apply Today! We're eager to start a conversation with you. https://lnkd.in/ghj3_UQh #salescareers #salestechnician #installation #buckscounty #montgomerycounty #PA #PAtechnicians #interpersonalskills #windowtreatments #blinds #shades #shutters #hardtreatments #softtreatments #customerservice #accountmanagement #installationexperience 

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    2,904 followers

    🌟 Flashback Friday 🌟 Flashback to when our ringleader connected with Audrey Martin from Graber / Springs Window Fashions and Tina Engdahl from Apollo Draperies at an Exciting Windows! Conference!! Don't they look FABULOUS!!! Hey ladies! Have you heard about Exciting Windows!? They’re dedicated to boosting your business efficiency with structured weekly online meetings and valuable data sharing. Simply put, Exciting Windows! are experts in the custom window treatment industry, offering an unparalleled level of expertise. Learn more here ⬇️ https://lnkd.in/gfiP4pQj If you’re looking to take your business to the next level, we highly recommend teaming up with Exciting Windows! Have a fabulous weekend, and remember to surround yourself with people who uplift and inspire you. 💖✨ Be sure to follow Behind the Design for more window treatment related connections! Save this post! #flashback #feelgoodfriday #fridaymood #entrepreneurs #smallbusiness #smallbizsupport #powerpartners #excitingwindows #exconference #efficiency #education #targetededucation 

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    2,904 followers

    THROWBACK 🔙 We know we shared a similar photo before with WCAA Executive Director Renee Gurganus and ringleader Jessica Harling, but this time they're in front of the WCAA booth! We had to share this new shot—it's even more dazzling thanks to the razzle-dazzle of the WCAA booth! 😉 Who doesn't love a good industry event throwback? Booths are our jam. We love connecting with everyone, whether it's at our booth or theirs. PRO TIP: Always have something eye-catching for booth treks. Think fun jewelry (👀 Renee's pearl necklace, and bracelet combo is just *chef's kiss), a unique hairstyle, or you know, a purple 💜 power 💁🏻♀️ suit. And don't forget your comfy shoes. Booths are where the real magic happens. If you know, you know! Building meaningful relationships that nourish both our personal and professional lives is key to a healthy sense of self and a thriving community. Uplifting, supporting, and sharing with your community is vital. Are you struggling to pinpoint if you have a people or process problem? We can help. Head over to https://lnkd.in/g5tEjxg #peopleoperations #behindthedesign #industryevents #iwce #windowcoverings #windowtreatments #windowcoveringcommunity #WCAA #fosteringconnections #success #networking #BTD 

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