Berry (YC W23)

Berry (YC W23)

Software Development

San Francisco, California 1,511 followers

AI CSM that onboards, trains, and support customers for SaaS companies

About us

Berry offers a fleet of AI CSMs that provide white-glove onboarding, training, and support of customers for SaaS companies.

Industry
Software Development
Company size
2-10 employees
Headquarters
San Francisco, California
Type
Privately Held

Locations

Employees at Berry (YC W23)

Updates

  • View organization page for Berry (YC W23), graphic

    1,511 followers

    🔥 Reach out to learn how Qualtrics achieved a 9.8x ROI by deploying Berry! 📧 sales@berryapp.io

    View profile for Ann Chan, graphic

    I help B2B SaaS companies leverage AI to scale customer success. | Co-founder at Berry (YC W23) | AI for Customer Success

    🚀 Qualtrics achieved a 9.8x ROI by deploying Berry AI! 🚀 🔥 We’re excited to announce our partnership with Qualtrics, a leader in the experience management market! Hear from Kari Ardalan on how Qualtrics has leveraged Berry (YC W23) to revolutionize their self-service offering, achieving over 65% case deflection while ensuring their customers receive the support they need, precisely when they need it! 📈 Qualtrics is now doubling down on leveraging AI to proactively onboard and activate users, driving adoption and retention. 👉 Is using AI to scale Support and Success a priority for you today? 🙋🏻♀️ Message or email us (sales@berryapp.io) to learn more about the Qualtrics customer story! 🙏 Huge thanks to Alice, Chelsea, and the entire team for their exceptional execution in making this AI deployment a success! We're so lucky to collaborate with such a smart, results-driven, and fast-moving team. #CustomerSuccess #AI #SaaS #BerryAI #BerryAICSM #AICSM #AICustomerSuccess #AICS #AISupport

    • A customer story photo with the following description:

9.8x ROI

"With Berry's AI-powered self-service solution, we've deflected support cases by over 65%, resolving customer queries faster and achieving a 9.8X ROI." 
Kari Ardalan, Head of Digital Services and Success at Qualtrics 

Berry x Qualtrics

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