We were thrilled to have our Maple Knoll campus roll out such a fantastic initiative today! The Welcome Home: A BHI Service Promise is a great reflection of our commitment to continually improving the resident experience across all our communities. Excited to see the positive impact this will have on our team members and residents alike! Looking forward to seeing it in action at each campus. 💪 #CustomerServiceExcellence #WelcomeHome #ResidentExperience #SeniorLiving
Exciting day at Maple Knoll as we officially launched our new customer service training program, Welcome Home: A BHI Service Promise! 🏠 This training will be rolled out across all BHI campuses in the coming months, and we can’t wait to see how our dedicated team members apply it in their daily work to enhance the lives of our residents. Here’s to raising the bar for exceptional service!🏅#CustomerServiceExcellence #WelcomeHome #ResidentExperience #SeniorLiving