CallTek

CallTek is committed to our clients. We work around the clock to support technology operators and service providers - as well as their clients. We have the talent that you need when and where you need it. Need an installation in a rural area ✔️ Need overnight and holiday tech support ✔️ Need project management ✔️ Need insights on your network performance ✔️ Need redundancy for emergencies ✔️ Need NOC and IOT monitoring ✔️ Check out CallTekinc.com for a complete list of our services and products. #techsupport #bpo #hospitalitytechnology #healthcaretechnology #techsupport #itsupport

CallTek is a leading white-label Enterprise Service provider delivering 24/7 engineering, software development, and customer support to technology companies worldwide currently servicing over 20,000 buildings and 1M enterprise network appliances. CallTek provides the highest level of engineering and customer service including global contact centers fluent in five major languages. With over 5,000 team members and more than 15 years, CallTek has exclusively represented Internet Service Providers, Managed Service Providers, Manufacturers, and Technology Companies, allowing our partners to focus on the customer. CallTek operates globally with 11 locations in five countries including the United States, Guatemala, the Philippines, Honduras, the Dominican Republic, and India.

Some people dream of being a superhero. CallTek became one. Call us to have your own tech superhero team. calltekinc.com #whitelabel #techsupport #itsupport #superhero

CallTek makes your company scalable. Our products and services help you handle a growing amount of work wherever and whenever you need it. Our team can represent your company onsite for an installation or work with your team to manage a big project. Our Help Desk agents are available 24/7 - even on weekends and holidays - to walk your clients through technical issues. If you are growing - or want to grow - you need CallTek. #whitelabel #scalable #techsupport #itsupport #healthcaresupport #hospitalitysupport #broadband #helpdesk

At CallTek, we’re all about kicking high-effort customer experiences to the curb—just like Elvis with a karate kick! 🎸 Imagine contacting tech support because your internet is down, but instead of a quick fix, you’re asked to restart your router multiple times, explain the issue to different support agents, and wait on hold for what feels like forever. Frustrating ... Right? That’s where the **Customer Effort Score (CES)** comes in—it measures how easy or difficult it is for customers to solve a problem or get the help they need. The lower the score, the better the experience. At CallTek, we help businesses take control and reduce customer effort in technical support at scale, boosting overall satisfaction. If your CES is too high, it’s time to kick things up a notch—Elvis style! Want to improve your Customer Experience? Contact us! We’re here to help. #CustomerExperience #TechnicalSupport #CustomerEffortScore #CES #calltek #CallCenterExcellence #CustomerSatisfaction #TechSupport #CXInnovation

With over 20 years of experience in fixing things that aren’t broken (because all the lights are green but nothing works), we’re here to help! Whether it’s an emergency or just another day at the office, our team is ready to jump in. Don’t hesitate to reach out 😁 #helpdesk #integrators #whitelabel #calltek"

CallTek is your team amplified. We are with you every step of the way, every single day, all day. Our team seamlessly integrates into your business when and where you need it. Our technology products gives you the insight and control to out perform the competition. With CallTek in your corner, you are UNSTOPPABLE. Learn more Calltekinc.com

CallTek delivers an unparalleled customer experience and develops scalable technology that consistently exceeds expectations. Isn't that what you want from your support partner? Contact us today to explore how CallTek can amplify your business. sales@calltekinc.com #whitelabel #techsupport #hospitalitytechnology #healthcaretechnology #customerexperience #cx #calltek #broadband

CallTek Partners with TitanHQ to Bolster MSP Security against Attacks Occurring Every 11 Seconds! In response to the alarming rate of security attacks and phishing attempts happening every 11 seconds, CallTek is proud to announce a groundbreaking partnership with SpamTitan. This collaboration aims to enhance security services for Managed Service Providers (MSPs) and equip them with robust defenses to combat the growing threats of cyber attacks. Through this strategic partnership, MSPs can leverage our combined expertise to implement cutting-edge solutions that safeguard against evolving cyber threats. Together, CallTek and TitanHQ are reshaping the landscape of cybersecurity for MSPs, ensuring that they are equipped to protect their clients from malicious attacks. Contact us today to learn more about how this partnership can enhance security for your cyber strategy and shield your organization and customers from the ever-present threat of cyber attacks. #SecurityPartnership #Cybersecurity #MSPs #PhishingAttacks #CallTek