Cenlar FSB

Manager of Credit Union Service Delivery Matthew Kolen, MBA became captivated by the game of football at the age of 7. “It was the teamwork, the thrill of the sport and the physical activity that really drew me in,” Matt said. “As a student athlete, I had coaches who modeled a strong work ethic and good sportsmanship and that instilled resiliency and discipline in me.” From a young child participating in youth leagues, to a Division 1 athlete playing quarterback at Villanova University, Matt’s love for football continues today. He currently serves as an assistant football coach at New Hope-Solebury High School in New Hope, Pa., and has spent more than 20 years as a football coach at the elementary, middle and high school levels. “I was excited when I learned that Cenlar now offers volunteer time off (VTO) and gives employees a paid day off to donate their time to support the local community,” Matt said. Matt used his volunteer time off to participate in a panel interview to help the hiring team at New Hope-Solebury High School interview candidates for a head football coach position. As a result of his input and time spent participating in the interview, the position was filled. “My VTO day gave me a chance to give back to my community,” Matt said. “I used my knowledge of the sport and experience playing football and coaching to ask the right questions to select a candidate with the technical expertise and enthusiasm to motivate high school athletes.” New Hope Solebury High School is close to Matt’s heart. Four of his children graduated from the school and one is currently enrolled. His tie to the football team is even stronger—three of his sons played football for the school and his daughter was an athletic trainer for the football team. With solid connections to the high school, Matt wanted to make sure the student athletes are in good hands. hashtag#CenlarIsSubservicing hashtag#cenlar hashtag#cenlarfsb hashtag#giveback

Regulatory requirements are multifaceted and always changing and decoding them requires a quick mind and deep expertise. That’s where Compliance Manager Nicole Russell comes in. Dedicated to what she calls “the Compliance Life,” Nicole’s primary responsibility is to ensure everyone in the organization works within our regulatory change management process. She is responsible for providing second line of defense oversight, governance and support within the Enterprise Risk Management (ERM) structure. But she’s not an idle manager. As part of the broader spirit of transformation now guiding Cenlar, Nicole must constantly consider ways the organization can innovate within ERM, enhancing both the process and the end product. In our most recent blog post, we discuss how Cenlar has leveraged Generative AI (genAI) to revolutionize the regulatory change management process. Nicole has been instrumental in launching this groundbreaking pilot. Here’s why… Check out the blog here: https://lnkd.in/gjtVrSZ8 #CenlarIsSubservicing #cenlar #cenlarfsb

Transformation often begins with small, incremental improvements that add up to something greater. We know transformation takes time. #CenlarIsSubservicing #cenlar #cenlarfsb

It’s Women’s History Month! Let’s honor the extraordinary achievements of women and promote the countless contributions women have made to grow and strengthen our nation! #womenshistorymonth #CenlarIsSubservicing #cenlar #cenlarfsb

https://buff.ly/JkLfbrR We are excited to announce that Andrew Pohlmann has joined Cenlar as Senior Vice President of Business Development. Andrew will be responsible for growing Cenlar’s market presence with a focus on expanding new business relationships. Andrew comes to Cenlar with more than 30 years of experience leading sales management and business development efforts in the banking and mortgage sector. “We are thrilled to welcome Andrew to the team. I am confident his considerable expertise will help build even stronger relationships that will deepen our market presence and drive growth,” said Senior Vice President, Chief Client Officer Tom Donatacci. #CenlarIsSubservicing #cenlar #cenlarfsb

Join Jason Shockey today at the ICE Experience 2025 for a discussion on “Fraud prevention essentials: safeguarding mortgage data in the era of rising threats” at 1:00 pm – 2:00 pm PST. Jason and fellow colleagues will dive deeper into the evolving fraud landscape and its impact on customers. Discover real-life scenarios, warning signs to watch for and essential tactics to strengthen your cybersecurity and fraud prevention efforts.   #X25 #ICEExperience2025 #CenlarIsSubservicing #cenlar #cenlarfsb

Join Jennifer Rowen at the ICE Experience 2025 for a session on “The HELOC Solution: Innovative Enhancements to Advance Your Portfolio” today at 10:30 am – 11:30 am PST. Jennifer, along with a panel of colleagues, will review the innovative enhancements in the home equity space and provide insights into what's coming next. #X25 #ICEExperience2025 #CenlarIsSubservicing #cenlar #cenlarfsb

https://buff.ly/TiI83N7 We are reimagining mortgage servicing to create a better experience for you and your homeowners. Join us next week at The Mortgage Collaborative Live Large Think Big Conference in Dallas, March 16 – 18 and learn how Cenlar can take on your servicing challenges. #TMC #TheMortgageCollaborative #CenlarIsSubservicing #cenlar #cenlarfsb

https://buff.ly/CGsHb1M We have been recognized by Fannie Mae’s STAR program for excellence in mortgage servicing, and we want to thank our wonderful team for helping us get there. Our support for homeowners is a team effort! #FannieMaeSTAR #ServicerRecognition #CenlarIsSubservicing #cenlar #cenlarfsb

Congratulations to Resolution Assurance Manager Raffaela Lesher and Internal Audit Director Brandon Thomas on receiving the Claudia Moore-Wallace Annual Award. The Claudia-Moore Wallace Annual Award was established in 2023 and is the highest recognition bestowed to an employee. The award is named in memory of former employee Claudia Moore-Wallace, a proactive trainer, coach and mentor who tirelessly upheld Cenlar’s core competencies. To be eligible for the award, employees must have received the True Blue Quarterly Award during the year. “The Claudia Moore-Wallace Annual Award was established to recognize employees who align their actions with our core values each and every day,” said CEO and President David Schneider. “Employees like Raffaela and Brandon don't just talk about the core values, they put them into practice in their interactions with colleagues, clients, and homeowners.” Raffaela, who leads a team of Resolution Assurance Analysts, is a game changer and an innovator who challenges the status quo. She has a knack for addressing complex challenges in innovative ways. Her empathy and work ethic converge to create a supportive and respectful work environment where everyone is valued, every voice is heard and kindness is the foundation. Brandon is a sought-after subject matter expert who prioritizes the needs and satisfaction of internal and external clients while maintaining a steadfast focus on our homeowners’ best interest. When Brandon encounters an issue, he works diligently to pinpoint a resolution. He runs most of the independent reporting for the department and is the point person for logic reviews. No matter how much he is juggling, Brandon is always quick to respond – either offering resources or hands-on support. He is accountable for his tasks yet empowers others by distributing the decision-making command. #CenlarIsSubservicing #cenlar #cenlarfsb