Mr. Cooper

In honor of #WomensHistoryMonth, our Office of DEI hosted a Women in Tech panel featuring female tech leaders from across the company. The panel was moderated by AVP Customer Care/Solutions and President of The Women’s Network, Braunda Chaney who spoke with SVP Data Engineering, Prerna Kandhari, VP Information Security LaShauna Bryant and VP HRIS Kian Sanders, MBA, SPHR about their journeys to a career in tech. Our panelists discussed the importance of representation and inclusivity in STEM fields, the power of having a good mentor and how we can make STEM more accessible for women everywhere. It was an amazing panel full of inspiring anecdotes, advice and takeaways that will empower our team members for the months to come. #WeAreMrCooper #WomensHistoryMonth

Last week, Mr. Cooper’s Office of DEI hosted an amazing "Voice of Triumph" event at the Dallas Holocaust and Human Rights Museum featuring Patricia Perez, Co-Founder of Friends of Juanita J. Craft Civil Rights House & Museum. Patricia spoke about her relationship with civil rights advocate, Juanita J. Craft, who worked tirelessly to bring an end to discriminatory practices and segregation in Dallas. It was an amazing event complete with both an in-person and virtual tour through the Dallas Holocaust & Human Rights Museum's exhibit "Pivot to America," which looks at America's journey for human and civil rights.

It’s #EmployeeAppreciationDay! At Mr. Cooper, there is nothing we love more than celebrating and being cheerleaders for our team. Today and every day, we're grateful for our team members’ dedication to our customers, our communities and each other. It's because of them we continue to be a great place to work! 👊💙 #TeamMemberAppreciationDay #TeamMemberAppreciationWeek #EmployeeAppreciationDay #WeAreMrCooper

At Mr. Cooper, we strive every day to keep the dream of homeownership alive for our customers. Last quarter, our team helped nearly 2,000 customers lower their monthly payments, more than 8,500 customers access equity in their homes and more than 1,400 customers purchase a new home. We're proud to deliver this kind of value to our customers and are energized to play a part on their homeownership journey!

March marks the start of #WomensHistoryMonth, and at Mr. Cooper Group, we are proud to have The Women's Network (TWN) Employee Resource Team, whose mission is to help support, develop and connect women within the company and our community. This month, we will be hosting special events to honor Women's History Month, so stay tuned to see how we’re celebrating! #WeAreMrCooper #WomensHistoryMonth

At Mr. Cooper, we're focused on finding new and innovative ways to improve the home loan experience, and we’re excited for our latest technology rollout called AgentiQ – an application designed to assist our call center team members by analyzing conversations in real time, providing customers with quick, clear answers to their questions. When discussing the technology on our recent investor call, our President Mike Weinbach said, “AgentiQ helps detect customer intent and sentiment trends, providing insights to support agents in delivering better service." Check out this article in National Mortgage Professional to read more about AgentiQ and our fourth quarter earnings results: http://spr.ly/6042LdXru

We are proud to have received recognition from Fannie Mae's STAR program for excellence in mortgage servicing and strive to bring value to our customers every day. #FannieMaeSTAR #ServicingExcellence http://spr.ly/6047Lk2sc

In honor of #BlackHistoryMonth, our team members from across the country united for a day of service at local food banks. Team members volunteered at Tarrant Area Food Bank, Food Bank of the Rockies, Matthew's Crossing Food Bank, Longview Resource Center (a branch of the East Texas Food Bank), Minnie's Food Pantry and Feeding South Florida® where they helped sort various foods and other essential items to send to those in need in the community. We are proud to support the local organizations and communities we live and work in! #WeAreMrCooper

Recently, a few members of our executive leadership team sat down with our SVP of Corporate Communications, Colleen Edmundson, to share insights and updates with the Mr. Cooper team. In that discussion, Jay Bray, Chairman and CEO, Mike Weinbach, President, and Kurt Johnson, EVP and CFO, talked about the strong results we saw in the fourth quarter and the exciting investments we're making to keep the momentum going in 2025. Here are a couple of highlights about the fourth quarter and the year ahead: ⭐ "The fourth quarter capped off an outstanding year for Mr. Cooper. We enter 2025 with strong capital, liquidity, and an outstanding team, energized to serve our customers, clients, and stakeholders." – Jay Bray ⭐ “I’m extremely proud of our team’s consistently strong servicing performance and agile execution in originations. Our robust operations and technology enabled us to successfully close the Flagstar acquisition and welcome new customers, clients, and team members. We continue to see exciting opportunities to grow our customer base, while our focus on cost leadership, fee revenues, and expanding our originations platform will help us generate strong returns.” – Mike Weinbach

This morning, Mr. Cooper Group reported fourth quarter and year-end 2024 earnings results, showcasing a meaningful year marked by substantial servicing portfolio growth and strong execution in originations. Read our full press release here: http://spr.ly/6049Id7Y7