Chick-fil-A Supply

How does the chicken cross the road? With help from a lot of people. Watch a day in the life at Chick-fil-A Supply to see how each member of the team contributes to the journey. 

What fuels Chris, a driver for Chick-fil-A Supply Nashville, to serve with safety, care and excellence every day he comes to work? Watch this short video to find out. 

This week, a Chick-fil-A Mobile Kitchen is just outside of Asheville, N.C., serving thousands of chicken sandwiches.    Thank you to our Chick-fil-A Supply distribution center team in Charlotte for helping ensure the mobile kitchen and restaurants have the product they need to continue serving the community. https://lnkd.in/ghFBdZBv

After two decades of leading teams in various Safety, Quality, & Compliance (SQC) roles at the same company, Melissa Abbott, MSc. was ready for a new challenge. An opportunity with Chick-fil-A Supply became available and from the moment she interviewed, Melissa knew it was the right fit. “I felt like I already knew everyone I talked to,” she recalls. Melissa feels empowered in her role as the Sr. Principal Team Lead, Safety, Quality, & Compliance because she knows the value that Chick-fil-A Supply places on safety. “We take safety seriously,” Melissa says. “We are committed to supporting our SQC team. We care deeply for our Team Members and every person our facilities touch. We want everyone to go home the way they came in.” The onboarding process for SQC roles at Chick-fil-A Supply also stands out for Melissa. New hires spend time with SQC professionals at our other distribution centers at our other distribution centers to better understand the role and how other distribution centers in the network operate. SQC roles require a set of skills across three areas of safety: Food Safety and Quality, Environmental, Health and Safety, and Fleet Safety. When they start, many new SQC team members possess one or two of those skill sets. “We want to understand their strengths and build them up in areas where they need more experience. The support here is incredible. When someone asks for help, the number of people willing to lean in is notable and appreciated.” Melissa finds that many people are surprised by the startup-like atmosphere that exists at Chick-fil-A Supply, but it was an element that attracted her to her role. “It catches people off guard, how fast we are moving and growing. I enjoy that there is so much opportunity to influence how we execute in the future”, Melissa shares. Now, a year in, Melissa’s feeling of belonging has grown stronger: “Joining Chick-fil-A Supply has been great for my family and me. I feel like I can be the person I’m meant to be.” Interested in joining Melissa and her team? Chick-fil-A Supply has multiple SQC roles open across the country. For more information and to apply, visit Careers at Chick-fil-A Supply: https://lnkd.in/eMU3A3sN

What do college basketball, biochemistry and Chick-fil-A have in common? They are all passions of Chyress Obregon.    Chyress had never even had Chick-fil-A® until she visited a restaurant while on a college basketball recruiting visit. After accepting an offer to play basketball, she also accepted an offer to work at the Southridge Chick-fil-A in South Charleston, WV.   While in school, Chyress studied biochemistry with aspirations to become a doctor. When she told her restaurant’s Owner-Operator, Tom Minturn, that she got into medical school, he asked her, "Do you want to save lives or change lives?"    That made an impression on Chyress, so she pivoted from forming chemical bonds to forming personal bonds in the restaurant business. Today, she is the Owner-Operator of Chick-fil-A Beachwood Place Mall in her hometown of Cleveland, Ohio.    One bond Chyress is grateful for is her partnership with Chick-fil-A Supply Cleveland. Mall Restaurants have many nuances that make having proper inventory levels critical to operations. "Having worked back-of-house before, I know how difficult it can be to place accurate orders,” Chyress shares. “Chick-fil-A Supply came to my Restaurant to work with my leaders on inventory best practices. For me, this level of care shows we're in this together."    Her Restaurant, located on the mall's second floor, faced a logistical problem when an elevator broke down during a delivery. Rather than leave her stranded, the driver called her immediately to figure out a solution. Chyress remembers, "they were ready to carry the products up the stairs if they had to." After that, the Chick-fil-A Supply team helped her create contingency plans to ensure the Restaurant wouldn't miss a delivery, even if all elevators were down.    "It's like we're working with family,” she shares. “Chick-fil-A Supply is going to take care of us, no matter what happens."

Transportation Appreciation Week was the perfect opportunity to celebrate our Chick-fil-A Supply Drivers who carefully navigate every mile and provide excellent service to our Operators.    "We can’t do it without our Drivers and we are super grateful to the men and women who go out there every day and service our stores”, Nate, Assistant General Manager, Chick-fil-A Supply Dallas DC.   Join us in thanking them for their dedication to safety, care and excellence.

We are celebrating Transportation Appreciation Week across our network of Distribution Centers all week long! Ride with us to experience a night in the life of a Chick-fil-A Supply Driver and all the details that make the difference.

Chick-fil-A Supply is excited to open our West Columbia, South Carolina Distribution Center (DC) in early 2025. We are now accepting applications for various roles, including DC leadership, warehouse Team Members, and drivers. Benefits include competitive pay, healthcare coverage, free on-site meals and more. “We’re excited to find culture carriers who want to operate every day with care, safety, and excellence. I want this to be your last, first day,” Jeff Brown, General Manager, Chick-fil-A Supply West Columbia DC. Interested in joining Jeff and his team? Visit Chick-fil-A Supply Careers to learn more and apply: https://lnkd.in/gnZwkd8z

Ray Lara inherited a passion for food from his father, a former Executive White House Chef, which led to Ray joining Chick-fil-A in 2015. His role as a Team Member at the Eldorado & Tollway FSR in Frisco, Texas was originally intended to be a part-time job during his senior year of high school before heading off to college to study business. Ray found something more under the leadership of Frieda Marroquin, the local Owner-Operator of Chick-fil-A Eldorado & Tollway. She encouraged him to try new roles at the Restaurant that complemented his desire for serving guests and building business acumen. From the start, Ray saw firsthand the importance of Frieda’s leadership in shaping a strong culture. Freida’s commitment to growth helped support Ray joining the Talent Development Program at the Chick-fil-A Support Center in 2022. Now serving as a Senior Lead Advisor at the Chick-fil-A Supply Dallas Distribution Center (DC), Ray is helping to shape culture by building authentic relationships with the DC team and the Chick-fil-A® restaurants they serve. He connects with Restaurant leaders weekly, gathering feedback and addressing challenges through root-cause analysis. He also works closely with DC leadership to support them in building trust with every delivery. When asked about his favorite part of the role, Ray doesn't hesitate. "It's the authentic relationships," he says. "Being able to step into the pace of the restaurant and understand their perspective is invaluable." Ray describes Chick-fil-A Supply's culture as "real from top to bottom."  "We all share the commitment to the brand and its future. We want to build a true partnership with the Operators and Restaurants we serve," Ray explains. Ray's journey hasn't been without challenges. In January, during a particularly busy time for the Dallas DC, Ray lost his mother. His Chick-fil-A Supply family showed him incredible grace and understanding during this difficult time. Multiple leaders from Atlanta attempted to attend the funeral in Dallas but were delayed by inclement weather. Months later at the Dallas town hall meeting, several senior leaders from across the business came up to Ray to express their condolences. This level of care and intentionality left a lasting impact on Ray. For those considering a role at Chick-fil-A Supply, Ray emphasizes the care and commitment that define the organization. "This company wants you to be here, wants you to stay here and wants you to grow. The amount of opportunity here is surreal," he says, "and I'm grateful to be a part of it."

It all started when Jason Goff’s wife expressed a desire to see her husband more frequently. Jason had built a successful career in the supply chain industry working night shifts, but if he stayed put, he was still several years away from transitioning to day shift. “I began casually looking for new opportunities,” Jason said. “I didn’t have high expectations for what would be available but the first call I got was from Chick-fil-A Supply.” As he moved through the interview process the culture at Chick-fil-A Supply began to resonate with him. What started as a toe-in-the-water exploration for a new role became a full head and heart submersion into making a career shift. After his final interview, a couple of weeks passed with no news. Jason vividly remembers leaving his previous role at 6 a.m. after a long shift saying a quiet prayer, "if this is meant to be, please let it be." That afternoon, he received the call he had hoped for—an offer to join the Chick-fil-A Supply team. Now, as the Operations Manager at the Chick-fil-A Supply Kansas City Distribution Center (DC), Jason notes how Team Members have fully embraced their roles, taking ownership of their areas of the business: “Operationally, it’s a reverse pyramid here – it’s all about how we care for others. We do it through safety, cleanliness, and serving our Restaurant Operators. Our Team Members see us modeling the importance of these values, and they embrace them too.” Jason has found immense satisfaction in building relationships with his team, "We want to know all our Team Members got out on time to go home and see their families.” Jason says. "I'm grateful to be part of a company that encourages me to be my best professionally, as a dad, and as a husband." Reflecting on the transition, Jason says, "I didn't know what I was missing until I got to Chick-fil-A Supply. The culture here is unmatched. I was in a good place before, but I had forgotten that there are great places."